Wireless Management Policy
Policy Owner: Manager, Telecommunication Services
Note: An owner must be a PCES-level manager.
This policy provides formally documented management expectations and intentions.
The Postal Service is committed to providing a high-quality, reliable, secure, and cost-effective voice and data telecommunications environment to support its business needs.
Wireless Management provides radio and satellite systems for data and voice communication among employees, customers, partners, and suppliers in accordance with security and privacy policies and standards.
This policy applies to all Postal Service personnel and contracted vendors and to all Postal Service information resources, technologies, services, and communications.
Wireless Management includes, but is not limited to, the following:
Radio communications systems: Provides radio frequency spectrum support for wireless devices, including devices such as two-way radios, portables, repeaters, and bases.
Satellite communications systems: This service uses satellite technology to transport data within the Postal Service network and provides guidance in the use of Global Positioning Systems (GPS) and technology enhancement and stability to the Very Small Aperture Terminal (VSAT) system.
All Postal Service personnel and contracted vendors requesting radio or satellite communications systems connectivity to the Postal Network must follow the Network Connectivity Process. All Postal Service personnel and contracted vendors requesting radio or satellite service must follow the Telecommunications Request Process.
All Postal Service personnel and contracted vendors must adhere to Corporate Information Security’s Wireless Network Security Standards. The location of all wireless access points must be registered with the Postal Service Telecommunication department. A “Point of Contact” for all wireless networks must be registered with the Postal Service Telecommunications department. Wireless access points shall require user authentication at the access point before granting access to the Postal Service Enterprise Network. Physical security must be considered when planning the location of wireless access point and other wireless network components. Wireless networks must be designed and deployed to avoid physical and logical interference between components of different network segments and other equipment.
Wireless Priority Services may be requested by personnel performing National Security or Emergency Preparedness functions for the Postal Service.
Any wireless segments on the Postal Service Network, which poses a security threat, may be disconnected from the backbone network. If a serious security breach is in process, the telecommunications department and Information Security will disconnect the LAN immediately. Every reasonable attempt will be made to reach the registered "Point of Contact" to resolve security problems.
The Postal Service Management has the authority to disconnect any wireless network from the enterprise network backbone whose traffic violates practices set forth in this policy.
The Postal Service is represented on numerous multi-agency committees and subcommittees that develop U.S. government radio frequency policy and direction for federal agencies worldwide. Membership on these committees offers a portal to changing regulatory and procedural regulations to improve Postal Service use of the federal spectrum.
The Postal Service must use the U.S. government radio spectrum for wireless services.
Exceptions: Devices that are in the unlicensed band are considered to be exceptions to the above requirement. Examples include two-way radios, portables, mobiles, repeaters, bases, and paging systems.
As an independent agency in the executive branch of the United States government, the Postal Service is mandated by the National Telecommunications Information Administration (NTIA) to operate all wireless radio devices using frequencies in the following U.S. Government (USG) Land Mobile Radio (LMR) frequency bands:
The NTIA, an agency of the U.S. Department of Commerce, assigns, amends, modifies, and revokes frequency assignments for radio devices belonging to and operated by the U.S. government.
All radio systems and equipment in the Postal Service must comply with the technical standard requirements and objectives of chapters 4 and 5 of the Manual of Regulations and Procedures for Federal Radio Frequency Management of the NTIA (ASM 863.6b).
Note: The Federal Communications Commission (FCC) has no authority in the matter of radio frequency spectrum use, assignment, or regulation for the Postal Service.
The Postal Service is prohibited from owning and/or operating radio devices that do not operate within the U.S. government LMR radio band. Examples of prohibited radio devices include, but are not limited to the following:
Exceptions to the NTIA mandate include, but are not limited to, the following:
Permissible radio devices will be acquired by a radio device contract vehicle, to develop nationwide support solutions for the Postal Service’s two-way radio requirements. All two-way radio equipment must be purchased via the radio device contract vehicle.
For access to the following documents, contact the US Postal Service. See Publication 5, Let's Do Business for further information about local US Postal Service contacts.
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