3-3 Managing Information Relating to Customers, Employees, or Other Individuals

3-3.1 General

The following describes procedures that must be followed if information about a customer, employee, or individual is maintained in a system of records. A system of records is a file, database, or program from which information about customers, employees, or individuals is retrieved by name or other identifier. These procedures must be followed whether the information is obtained directly from the customer, employee, or individual, or from some other source.