Handbook EL-602 - Food Service Operations
August 2010, Updated With Postal Bulletin Revisions Through October 2008

tTransmittal Letter 1 Introduction 11 About This handbook 12 References and Resources 2 Food Services Program 21 Postal Service Policy 22 Randolph-Sheppard Act 23 State Licensing Agencies 24 Statewide Agreements 25 Postal Service Cafeteria Committee 26 Roles and Responsibilities 3 Planning 31 Existing Facilities 32 New Facilities 33 Developing a Requirements Package 4 Vending Operations 41 Policy 42 Blind Licensees 43 State Licensing Agency 44 Notification and Permit Process 5 Cafeteria Operations 51 Obtaining Contracts for Cafeteria Operations 52 The No-Commissions Rule 53 Arrangements Not Covered by SLA Contract or Permit

6 Equipment and Maintenance 61 Building Services 62 Cleaning 63 Telephones 64 Building Structure 65 Equipment 66 Reimbursement 7 Service Animals and Recycling 71 Service Animals 72 Recycling 8 Income Sharing and Annual Report 81 State Licensing Agency Criteria 82 Income Sharing Payment to the State Licensing Agency 83 Annual Reports Appendix A AGREEMENT BETWEENTHE STATE OF “YOUR STATE NAME” BUSINESS ENTERPRISE PROGRAM FOR THE BLIND AND THE UNITED STATES POSTAL SERVICE Appendix B SAMPLE NOTICE LETTER TO STATE LICENSING AGENCY CERTIFIED MAIL™ – RETURN RECEIPT REQUESTED Appendix C