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Reward incentives can include assurance of future business or public recognition such as a plaque, awards luncheon or dinner, honors ceremony, press release, or outstanding letter or formal communication to the supplier’s senior manager. Recognition programs encourage performance improvements by rewarding suppliers with additional benefits, cash back for achieving performance-based objectives, and strategic or key supplier status. In return for some of these rewards, suppliers must be willing to invest and share risks on key Postal Service programs, innovations, and technologies.
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