3-3.1 Suppliers’ Perspective

Providing feedback must be done in a way that is sensitive to the perspective of the unsuccessful offerors. A proposal is a speculative investment and may require a considerable amount of time and money. Feedback should describe the reasons why a proposal was not selected, in terms of the proposal’s weaknesses. If such information is provided, the tone and language should be kept positive, describing how something should have been addressed, with a focus on suggestions for future improvement.