1. United States Postal Service


2. FY 2012 Financial Results

Board of Governors’ Open Session

November 15, 2012


3. 2012 Finacial Results

Full Year ended Sept. 30 (billions) FY 2012 FY 2011
Revenue $65.2 65.7
Expenses* 67.5 68.4
Separation Costs 0.1 -
Operating Income (Loss)* (2.4) (2.7)
Retiree Health Benefits Pre-Funding** (11.1) -
Workers' Comp. Fair Value Adj. (0.4) (1.0)
Workers' Comp. Other Non Cash Adj. (2.0) (1.4)
Net Income (Loss) ($15.9) ($5.1)
Volume (Pieces) 159.9 168.3
* Before RHB pre-funding and non-cash adjustments to workers’ compensation liabilities.
* * 2011 RHB pre-funding was deferred to 2012.

4. Revenue 2010 to 2012

Revenue Chart

5. 2012 Financial Results

Full Year ended Sept. 30 (billions) FY 2012 FY 2011
Revenue $65.2 65.7
Expenses* 67.5 68.4
Separation Costs 0.1 -
Operating Income (Loss)* (2.4) (2.7)
Retiree Health Benefits Pre-Funding** (11.1) -
Workers' Comp. Fair Value Adj. (0.4) (1.0)
Workers' Comp. Other Non Cash Adj. (2.0) (1.4)
Net Income (Loss) ($15.9) ($5.1)
Volume (Pieces) 159.9 168.3
* Before RHB pre-funding and non-cash adjustments to workers’ compensation liabilities.
* * 2011 RHB pre-funding was deferred to 2012.

6. Total Factor Productivity

Factor Productivity Chart

Source: Christensen Associates


7. 2012 Financial Results

Full Year ended Sept. 30 (billions) FY 2012 FY 2011
Revenue $65.2 65.7
Expenses* 67.5 68.4
Separation Costs 0.1 -
Operating Income (Loss)* (2.4) (2.7)
Retiree Health Benefits Pre-Funding** (11.1) -
Workers' Comp. Fair Value Adj. (0.4) (1.0)
Workers' Comp. Other Non Cash Adj. (2.0) (1.4)
Net Income (Loss) ($15.9) ($5.1)
Volume (Pieces) 159.9 168.3
* Before RHB pre-funding and non-cash adjustments to workers’ compensation liabilities.
* * 2011 RHB pre-funding was deferred to 2012.

8. 2012 Financial Results

Request Approval of the following:

2012 Form 10-K and Financial Statements


9. FY 2013 Integrated Financial Plan

Board of Governors’ Open Session

November 15, 2012


10. Statements of Operations

$ in billions FY 2012 Actual FY 2013 IFP
Revenue $65.2 64.9
Expenses* 67.5 66.7
Separation Costs 0.1 0.2
Operating Income (Loss)* $ (2.4) $ (2.0)
RHB Pre-funding (Current Law) (11.1) (5.6)
Non-cash adjustments to workers' comp (2.4) TBD
Net Income (Loss) $ (15.9) $ (7.6)
Volume (B pieces) 160 153
Attrition ('000 people) 29 32
Workhour Reduction (M) 27 41

* Excludes non-cash adjustments to workers’ compensation liabilities.
•2013 IFP excludes impact of potential legislative changes (RHB, FERS refund, Five-Day, and Postal Health Plan


11. Revenue FY 2011 – FY 2013

Revenue FY 2011 – FY 2013 Chart

12. Statements of Operations

$ in billions FY 2012 Actual FY 2013 IFP
Revenue $65.2 64.9
Expenses* 67.5 66.7
Separation Costs 0.1 0.2
Operating Income (Loss)* $ (2.4) $ (2.0)
RHB Pre-funding (Current Law) (11.1) (5.6)
Non-cash adjustments to workers' comp (2.4) TBD
Net Income (Loss) $ (15.9) $ (7.6)
Volume (B pieces) 160 153
Attrition ('000 people) 29 32
Workhour Reduction (M) 27 41

* Excludes non-cash adjustments to workers’ compensation liabilities.
•2013 IFP excludes impact of potential legislative changes (RHB, FERS refund, Five-Day, and Postal Health Plan


13. Cumulative Savings vs. Workhours

Cumulative Savings vs. Workhours Chart

14. Career Complement and Workhour Reductions

Career Complement and Workhour Reductions Chart

15. Statements of Operations

$ in billions FY 2012 Actual FY 2013 IFP
Revenue $65.2 64.9
Expenses* 67.5 66.7
Separation Costs 0.1 0.2
Operating Income (Loss)* $ (2.4) $ (2.0)
RHB Pre-funding (Current Law) (11.1) (5.6)
Non-cash adjustments to workers' comp (2.4) TBD
Net Income (Loss) $ (15.9) $ (7.6)
Volume (B pieces) 160 153
Attrition ('000 people) 29 32
Workhour Reduction (M) 27 41

* Excludes non-cash adjustments to workers’ compensation liabilities.
•2013 IFP excludes impact of potential legislative changes (RHB, FERS refund, Five-Day, and Postal Health Plan


16. FY 2013 Capital Commitments Plan

Capital Commitments
in Billions 5-Year Avg.
(2006 - 2010)
FY 2011
Actual
FY 2012
Actual
FY 2013
IFP
Facilities $ 0.9 $ 0.9 $ 0.3 $ 0.4
Equipment 0.5 0.2 0.1 0.2
Infrastructure and Support 0.3 0.1 0.1 0.4
Total $ 1.7 $ 0.8 $ 0.5 $ 1.0


Major Capital Projects
Major Capital Projects Approximate ROI
Network Rationalization (Facilities & Equipment Consolidations) >50%
Product Visibility/Scanning & Tracking >20%
Facilities Optimization (Consolidating Delivery Operations) >30%
Self-Service Retail Equipment Expansion (Kiosks in Post Offices) >50%
Retail Systems Software (Replace 15-Year Old POS) >40%
Facility Repairs & Alterations
IT Improvements & IT Infrastructure
Handheld Data Acquisition (Real-Time Scanning)
Sustaining Infrastructure and Competitive Investments

17. 2012 & 2013 Liquidity

No Retiree Health Benefits Pre-Funding included ($11.1B in 2012 and $5.6B in 2013)
No Legislative “Benefits” (5-Day Delivery, FERS Refund, RHB Restructuring)

2012 & 2013 Liquidity

4 of 12 months in 2013 have liquidity near or below $1B (4 days of revenue/expense)
Mid-October balances shown - low points after annual workers’ compensation payments to DOL
Liquidity includes unrestricted cash plus available borrowing, up to $15B limit

18. Request approval of the following:

  1. FY 2013 Integrated Financial Plan
  2. FY 2013 Financing and Borrowing Resolution


19. FY 2014 Appropriations Request

Board of Governors’ Open Session

November 15, 2012


20. FY 2014 Congressional Reimbursement

FY 2014 Congressional Reimbursement
Reimbursements to cover (millions): FY 2010
Approved
FY 2013
OMB
Proposal
FY 2014
USPS
Request
Free Mail for the Blind $68.2 $69.5 $66.5
Overseas Voting 1.3 1.3 0.8
Reconciliation Adjustments (prior years) 8.7 18.3 -1.0
Total Reimbursements: Free Mail for Blind & Overseas Voting 78.2 89.1 66.3
Revenue Forgone 1993 Act Installments due* 0.0 0.0 104.2
Total Reimbursement Request $78.3 $89.1 $170.5
* 2014 Includes $17.2M balance not paid from 2011 and $29M per year for 2012 through 2014

Free Mail for the Blind:

FY 2014 request is based on an estimated FY 2014 volume of 54.6 million pieces. FY 2014 includes the latest estimates for cost per piece which have been reduced from prior year estimates. OMB uses their own internal model for determining the appropriation request. The model is based upon a multi-year rolling average.

Overseas Ballots:

FY 2014 Absentee Ballots are lower than FY 2013 as it is not a presidential election year.

Reconciliation:

This is a requested reconciliation adjustment due to a difference between the FY 2011 appropriation and the costs of the actual audited volumes.

Revenue Foregone Reform Act of 1993:

$29m due USPS for FY 2014 as per the Revenue Foregone Act of 1993.
$29m due USPS for FY 2013 as per the Revenue Foregone Act of 1993.
$29m due USPS for FY 2012 as per the Revenue Foregone Act of 1993.
$17.2m due USPS for FY 2011 as per the Revenue Foregone Act of 1993.
USPS received partial payment of $11.8 million for FY 2011.

NOTE: Our Appropriations for FY 2013 are currently based on a September 22, 2012 Continuing Resolution (CR) which temporarily funds FY 2013 based upon the FY 2012 Appropriations. The CR only goes thru March 27, 2013. Once this CR expires, another one will have to pass or Congress will have to enact individual appropriation bills.


21. Request approval of the following:

FY 2014 Congressional Reimbursement (Appropriations Request)


22. Quarter 4, Fiscal Year 2012 Service Performance and Customer Experience

Board of Governors

Open Session November 2012

Megan J. Brennan
Chief Operating Officer


23. Quarter 4 Performance

Our Employees Delivered

First-Class Mail


24. COMBINED FIRST-CLASS MAIL SERVICE PERFORMANCE


25. Combined First-Class Overnight

Combined First-Class Overnight Chart

Target 96.65
Single Piece First-Class = 96.47
Presort First-Class = 97.07
Qtr 4 Combined = 96.68


26. Overnight

Overnight Chart

Target 96.65
Single Piece First-Class = FY12 96.47 and SPLY 96.40
Presort First-Class = FY12 97.07 and SPLY 91.10


27. Combined First-Class 2-Day

Combined First-Class 2-Day Chart

Target 94.15
Single Piece First-Class = 96.05
Presort First-Class = 97.29
Qtr 4 Combined = 96.82


28. Two-Day

Two-Day Chart

Target 94.15
Single Piece First-Class = FY12 96.05 and SPLY 94.00
Presort First-Class = FY12 97.29 and SPLY 92.10


29. Combined Three to Five-Day

Combined Three to Five-Day Chart

Target 92.85
Single Piece First-Class = 93.42
Presort First-Class = 96.24
Qtr 4 Combined = 95.64


30. Three-Day

Three-Day Chart

Target 92.85
Single Piece First-Class = FY12 93.42 and SPLY 92.60
Presort First-Class = FY12 96.24 and SPLY 93.80


31. International – Single Piece First-Class

International – Single Piece First-Class Chart

Target 94.00
Quarter 4 = 91.27
SPLY = 90.60


32. CUSTOMER EXPERIENCE MEASUREMENT (CEM)


33. Customer Experience Measurement Overall Experience

Overall Experience Chart

Residential = QTR 4 FY12 88.55 and SPLY 88.06
Small/ Medium Business = QTR 4 FY12 84.44 and SPLY 83.55


42. National - Residential

National - Residential Chart

Receiving = QTR 4 FY12 91.33 and SPLY 91.24
Sending = QTR 4 FY12 90.95 and SPLY 91.16
PO Visit = QTR 4 FY12 85.35 and SPLY 83.86
Contact = QTR 4 FY12 63.39 and SPLY 62.70


35. National – Small Business

National – Small Business Chart

Receiving = QTR 4 FY12 88.22 and SPLY 88.16
Sending = QTR 4 FY12 87.42 and SPLY 86.99
PO Visit = QTR 4 FY12 81.09 and SPLY 79.00
Contact = QTR 4 FY12 53.79 and SPLY 53.39


63. Improving Customer Experience

Areas of Focus