Our customer’s habits have made it clear they no longer require a physical post office to conduct most of their postal business.
More and more of them are choosing to conduct their postal business online, on their smart phone and at their shopping destinations. And that means the need for us to maintain nearly 32,000 retail offices has diminished.
So we are taking the next step in right-sizing our retail network by studying approximately 3,700 retail offices to determine customer needs. As part of this study, we are introducing a retail-replacement option –– Village Post Offices –– as an option for affected communities.
Village Post Offices would be operated by local businesses, such as pharmacies, grocery stores and other appropriate retailers, and would offer popular postal products and services such as stamps and flat-rate packaging.
Please click here for the list of retail offices being studied.