Customers who have service concerns or issues, please call our Customer Care Center at 1-800-ASK-USPS (800-275-8777.)

National news media ONLY
Call 202-268-2155
This number is for news media only. USPS media relations specialists are not available to handle customer service issues.

Toni DeLancey
Sr. Manager, Public Relations

Dave Partenheimer
Manager, Media Relations
FOIA, Board of Governors, Office of Inspector General, Postal Regulatory Commission.

Roy Betts
Sr. Public Relations Representative
Delivering the Gift of Life program, engineering systems, information security, information technology, licensing, mail entry and payment technology, Mail Recovery Center, NALC Stamp Out Hunger food drive, stamps.

Sue Brennan
Sr. Public Relations Representative
Consolidations, logistics, mail delivery, mail processing, military mail, postal operations, Post Offices, real estate, election mail.

Darlene Casey
Sr. Public Relations Representative
Human resources, global business & international shipping, in-language/multicultural communications, legal, labor.

Katina Fields
Sr. Public Relations Representative
Consumer and Industry Affairs, pricing.

Sarah Ninivaggi
Public Relations Representative
Vehicles and transportation, government relations, expanded access, retail products and services, financials, supply management.

Darleen Reid-deMeo
Sr. Public Relations Representative, USPS mobile, Secure Digital Solutions, sales, Operation Santa, sustainability, political mail.

Zy Richardson
Public Relations Representative
First-Class Mail, advertising and brand marketing, direct mail, domestic shipping, e-commerce, Metro Post, new products and innovation, small-business mailing and shipping solutions.

Mark Saunders
Sr. Public Relations Representative
National Dog Bite Prevention Week, stamps & licensing.

State and local news media contacts only