Last updated June 24, 2016, 2 P.M. ET
USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.
Severe flooding in Appalachian region
Recent storms in the Appalachian region have caused a temporary disruption to service. Heavy rains have caused flooding, making many roads impassable and offices unreachable. The Post Office is monitoring conditions in the region and making provisions to continue to provide customers with retail and delivery service where it remains safe to do so.
Specific office closures and delivery impacts can be found on the links “Is my Post Office open?” and “Will I receive mail delivery?” Please continue to check back for updates.
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Australia Post advises services are back to normal in Tasmania (postcodes in the range 7000–7999) in the wake of severe flooding that caused disruptions for a time. (posted 6/10/16)
Belgium’s post advises that flights to and from Brussels Airport have resumed and services for outbound and inbound mail have been restored. (posted 4/21/16)
Chile’s post reports operations are back to normal in the Santiago metropolitan region. There had been disruptions due to flooding. (posted 4/25/16)
Cyprus Post advises operations have resumed at Larnaca International Airport, including the post’s exchange office, following an airplane hijacking. (posted 3/30/16)
Ecuador’s post advises the April 16 earthquake has affected acceptance, processing and delivery of mail in the province of Manabi. Impacts to mail delivery will continue as the nation recovers from the damage. Efforts will be made to deliver mail to affected areas through neighboring provinces. (posted 4/22/16)
The Fijian post advises that mail delivery is being delayed in the wake of Tropical Cyclone Winston, which caused widespread damage to the country’s telecommunications and power infrastructure. (posted 2/25/16)
Finland’s post advises that Rovaniemi Airport will be closed for maintenance work from June 28 to July 31. Because of this closure, international mail items sent to and from postal code areas starting with 97, 98 or 99 will be delayed by one day. Parcels are not affected. (posted 6/8/16)
Deutsche Post advises a strike called by union workers for April 27 will impact operations at major airports in the country, including Frankfurt. Flight delays and cancellations are expected to disrupt inbound and outbound mail. (posted 4/25/16)
Japan Post advises that earthquakes have caused major disruptions in rail and road transport in several regions, impacting the movement of mail. There are delays in transportation of inbound and outbound mail in these postcode areas:
- 860xxxx – 869xxxx (Kumamoto Prefecture)
- 880xxxx – 889xxxx (Miyazaki Prefecture)
- 890xxxx – 899xxxx (Kagoshima Prefecture)
Due to the current situation in Libya, and the closure of Libya's international airport and office of exchange, these nations have temporarily suspended their transit mail services to the country:
Until further notice, the above countries will not accept transit dispatches forwarded from third countries destined to Libya. (posted 8/15/14)
Poland’s post advises a strike by customs officials is disrupting operations at offices of exchange and will result in delays in delivery of inbound and outbound mail. (posted 6/10/16)
Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)
The Postal Service has suspended mail service to Syria due to transportation issues.
Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.
The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.
Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”
Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”
The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.
Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)
Suspension of Mail Services to Donetsk and Luhansk Regions of Ukraine
In January 2015, the Ukrainian postal operator (Ukrposhta) advised that delivery services have been suspended for international mail addressed to certain localities in the Donetsk and Luhansk regions of Ukraine (generally in the postal code ranges 83001-87650 and 91001-94870). The specific localities and postal codes where service is suspended are listed on Ukrposhta’s website:
That web-site notes that international postal items to the above localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by Ukrainian government authorities, and provides instructions for addressing such items.
Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.
The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items.
For Global Express Guaranteed® Service
Effective immediately, USPS can no longer accept Global Express Guaranteed (GXG) shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. View the list of cities to which GXG service is temporarily suspended. (posted 2/11/15)
Effective Aug. 1, 2015, the Postal Service will suspend mail service to Yemen. Until further notice, all Post Office and other acceptance locations must not accept any mail destined to Yemen. The temporary suspension affects Global Express Guaranteed®, Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®), and M-Bag items. (posted 7/31/15)
- Lithium battery shipping regulations
U.S. Postal Service acceptance of international lithium battery shipments
The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.
The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.
Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.
Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.
Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.