Last updated Mar. 6, 2014, 4:30 p.m. ET
USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.
- Severe weather updates
- Delivery units not accepting drop shipments
- Mail Service Disruption Report
- USPS facilities status
- Mailer information
- Hurricane Isaac
Louisiana: remaining impacts from Hurricane Isaac, October 2012
Impacted office ZIP Alternate office ZIP Braithwaite, LA 70040 Saint Bernard, LA 70085
Customers with questions about mail delivery and other retail services in their area can telephone the Postal Service at 800-ASK-USPS (800-275-8777).
- Contact us
Austria’s post reports severe winter weather has disrupted mail service in zip code areas 9000-9999 (Carinthia and East Tyrol). Roads into some villages are blocked by fallen trees and avalanches. Many areas also are without power. (posted 2/3/2014).
The Mount Kelud volcano in East Java Province erupted Feb.13, leaving many towns in Central and East Java Provinces, including Yogyakarta Special Region, covered in ash. All flights to and from Adi Sutjipto International Airport (Yogyakarta), Adi Sumarmo International Airport (Solo), Abdurrahman Saleh International Airport (Malang), and Juanda International Airport (Surabaya) have been cancelled until further notice. Expect delays in the handling of inbound and outbound international mail (LC/AO, parcels and EMS items) to and from Central and East Java Provinces, including Yogyakarta Special Region, particularly in postcode areas beginning with 50, 53, 55, 571 and 60 – 67. Check back for updates. (posted 2/19/2014)
Widespread flooding is causing delays in delivery of inbound and outbound international mail and parcels. (posted 1/22/14)
Japan Post reports historic snow storms have caused disruptions to traffic and loss of power across the country. Hundreds of flights have been cancelled. Expect major delays in the arrival, processing and transport of all inbound/outbound mail at Tokyo International, Kawasaki Higashi and Osaka International offices. Delivery of all postal items (EMS, parcels and letters) addressed to the Tohoku, Kanto, Tokai, Shinetsu and Kinki regions, including the Tokyo metropolitan area, will be delayed until further notice. (posted 2/19/2014)
Postal operations in some regions of the Philippines have been disrupted because of damage to infrastructure and communications caused by the recent typhoon. This impacts delivery of letter, packages and express items in the eastern and western parts of the Visayas. There also are delivery delays in some parts of Luzon. Postcodes affected include (partial list): 5600–5616, 6574–6550, 6300–6347, 5800–5816, 6000–6052, 6800–6822, 5000–5043, 6500–6542, 5100–5111, 5200–5214, 5300–5321 and 6600–6617. (posted 11/19/2013)
Portugal’s post reports that a planned strike by air traffic controllers on Jan. 29 will cause delays in processing of inbound, outbound and transit mail. (posted 1/28/2014)
Slovenia’s post reports operations have returned to normal after earlier disruptions caused by severe winter weather. (posted 2/26/2014)
Sudan’s postal operator is unable to provide a transit service for mail destined to South Sudan because of lack of direct air transport. Transit must be arranged with neighboring countries. (posted 6/18/2013)
The Postal Service has suspended mail service to Syria due to transportation issues.
Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.
The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.
Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”
Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”
The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.
Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)
- United States
The U.S. Postal Service reports transportation and operational delays because of winter storms in the Mid-Atlantic region. Thousands of flights have been canceled due to severe weather.(updated 3/4/2014)
- Lithium battery shipping regulations
U.S. Postal Service acceptance of international lithium battery shipments
The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.
The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.
Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.
Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.
Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.