Dec. 9, 2013, 11:30 a.m. ET
USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.
- Severe weather updates
- Delivery units not accepting drop shipments
- Mail Service Disruption Report
- USPS facilities status
- Mailer information
- Hurricane Isaac
Louisiana: remaining impacts from Hurricane Isaac, October 2012
Impacted office ZIP Alternate office ZIP Braithwaite, LA 70040 Saint Bernard, LA 70085
Customers with questions about mail delivery and other retail services in their area can telephone the Postal Service at 800-ASK-USPS (800-275-8777).
- Contact us
- El Salvador
Postal workers in El Salvador have called an indefinite strike. Designated operators are asked not to forward mail to El Salvador until the situation has been resolved. (posted 10/31/2013)
A general strike of public and private sector workers has been called for Nov. 6 in Greece. These actions will impact both international and domestic mail collection and delivery. (posted 11/5/2013)
Monsoon rains are causing flooding in Malaysia, disrupting postal operations. Hardest hit are the east coast states of Peninsular Malaysia — Kelantan, Terengganu and Pahang — as well as the southernmost state of Johor. Many post offices and mail processing facilities are closed. Roads and highways to the east coast areas are inaccessible to traffic, cutting off mail and package deliveries.
These postcodes are impacted:
- Kelantan: 15000–18500
- Terengganu: 20000–24300
- Pahang: 25000–28800, 39000–39200, 49000 and 69000
- Johor: 79000–79683 and 80000–86900
Postal operations in some regions of the Philippines have been disrupted because of damage to infrastructure and communications caused by the recent typhoon. This impacts delivery of letter, packages and express items in the eastern and western parts of the Visayas. There also are delivery delays in some parts of Luzon. Postcodes affected include (partial list): 5600–5616, 6574–6550, 6300–6347, 5800–5816, 6000–6052, 6800–6822, 5000–5043, 6500–6542, 5100–5111, 5200–5214, 5300–5321 and 6600–6617. (posted 11/19/2013)
The Portuguese Post is calling for a strike on Nov. 30, which will affect all postal operations throughout the country. (posted 11/29/13)
Sudan’s postal operator is unable to provide a transit service for mail destined to South Sudan because of lack of direct air transport. Transit must be arranged with neighboring countries. (posted 6/18/2013)
The Postal Service has suspended mail service to Syria due to transportation issues.
Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.
The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.
Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”
Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”
The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.
Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)
The Thailand Post reports that heavy rains and flooding may cause delays in mail processing and delivery in postcode areas 90xxx. Some Post Offices in the affected areas cannot be opened as usual. (posted 11/29/13)
- Lithium battery shipping regulations
U.S. Postal Service acceptance of international lithium battery shipments
The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.
The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.
Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.
Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.
Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.