USPS Service Alerts



Last updated July 22, 2014, 5 p.m. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

International mailers

Bosnia and Herzegovina

Severe flooding in Bosnia and Herzegovina is disrupting postal services. There will be delays in collection and delivery of letters and packages, reports the Ministry of Communications and Transport. (posted 5/16/14)

France

La Poste advises that air traffic controllers at the Orly and Roissy airports near Paris have planned a strike for June 24-29. Delays in processing of outbound, inbound and transit mail are expected. (posted 6/23/14)

Great Britain

Great Britain advises other postal operators that letters, parcels and EMS items are liable to be delayed as a result of road closures for the Commonwealth Games, which are being held in Glasgow from July 23 to Aug. 4, 2014. Affected post codes are those starting with G1 1-5, G2 1-9, G3 6-8, G32 0 and 6-9, and G40 1-4. (posted 7/18/14)

Iceland

A strike called by Icelandair mechanics for June 19 was canceled. Iceland Post says normal operations continue. No further strike action is planned. (posted 6/23/14)

Indonesia

There will be a presidential election in Indonesia on Wednesday, July 9. As a result, there will be no postal operations on that day. All services will resume on Thursday, July 10. (posted 7/8/14)

Morocco

The Moroccan Post, Barid Al-Maghrib, has called a strike for July 23 – 25, 2014, which will affect all postal operations. (posted 7/22/14)

Philippines

Postal operations have resumed in the Philippines, but delays are possible due to ongoing construction of roads and relocation of some residents. (posted 6/23/14)

Russia

Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)

Serbia

Serbia’s post reports delivery delays to the following postcode areas: 11500, 11503, 11505 and 22248. Deliveries in the rest of Serbia are returning to normal and the force majeure case has been closed. (posted 6/12/2014)

Spain

Spain's postal workers staged a six-hour strike June 24. The action was expected to impact mail operations at the exchange office in Madrid. (posted 6/25/14)

Sudan

Sudan’s postal operator is unable to provide a transit service for mail destined to South Sudan because of lack of direct air transport. Transit must be arranged with neighboring countries. (posted 6/18/13)

Syria

The Postal Service has suspended mail service to Syria due to transportation issues.

Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.

The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.

Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”

Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”

The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.

Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)

Ukraine

Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)

Mail service resumes to Ukraine for Global Express Guaranteed®

Effective immediately, USPS will accept shipments to Crimea and Sevastopol in Ukraine using its Global Express Guaranteed (GXG) service. Other USPS international shipping options are still temporarily suspended. GXG provides customers with 1-3 day delivery on average and includes date-certain delivery and a money-back guarantee to all destinations — with visibility and $100 insurance included.

In April, Ukrainian State Postal Enterprise (Ukrposhta) informed the Universal Postal Union that it had suspended delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999).

The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items. GXG which is transported and delivered by FedEx Express is no longer impacted. (posted 6/17/14)

Lithium battery shipping regulations

U.S. Postal Service acceptance of international lithium battery shipments

The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.

The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.

Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.

Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.

Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.