USPS Service Alerts



Last updated Aug. 20, 2014, 5 p.m. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

International mailers

Israel

The Postal Service is accepting and dispatching all mail addressed to Israel. (posted 8/15/14)

Libya

Due to the current situation in Libya, and the closure of Libya's international airport and office of exchange, these nations have temporarily suspended their transit mail services to the country:

Greece
Malta
Turkey

Until further notice, the above countries will not accept transit dispatches forwarded from third countries destined to Libya. (posted 8/15/2014)

Malta

Due to current events in Libya, including the closure of its international airport, MaltaPost advises it is temporarily suspending its transit mail services to Libya. Mail that has already been forwarded to Malta is being held until the situation in Libya improves. MaltaPost is asking other posts to suspend mail destined for Libya until further notice.(posted 7/31/14)

Russia

Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)

Sudan

Sudan’s postal operator is unable to provide a transit service for mail destined to South Sudan because of lack of direct air transport. Transit must be arranged with neighboring countries. (posted 6/18/13)

Syria

The Postal Service has suspended mail service to Syria due to transportation issues.

Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.

The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.

Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”

Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”

The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.

Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)

Turkey

Turkey’s post has temporarily suspended its transit mail services to Libya. The action is being taken because of the closure of Libya’s international airport and exchange office. Turkish Airlines has canceled all flights to the country. The post advises it will not accept any transit mail destined to Libya. (posted 8/13/14)

Ukraine

Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)

Mail service resumes to Ukraine for Global Express Guaranteed®

Effective immediately, USPS will accept shipments to Crimea and Sevastopol in Ukraine using its Global Express Guaranteed (GXG) service. Other USPS international shipping options are still temporarily suspended. GXG provides customers with 1-3 day delivery on average and includes date-certain delivery and a money-back guarantee to all destinations — with visibility and $100 insurance included.

In April, Ukrainian State Postal Enterprise (Ukrposhta) informed the Universal Postal Union that it had suspended delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999).

The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items. GXG which is transported and delivered by FedEx Express is no longer impacted. (posted 6/17/14)

Lithium battery shipping regulations

U.S. Postal Service acceptance of international lithium battery shipments

The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.

The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.

Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.

Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.

Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.