USPS Service Alerts



Last updated August 28, 2015, 5 p.m. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

Tropical Storm Erika
Delivery and retail operations have been temporarily suspended for parts of the U.S. Virgin Islands and Puerto Rico. Conditions are being monitored as the storm heads toward Florida, where it could strengthen to a hurricane. Deliveries will be attempted in areas where it remains safe to do so.

U.S. Virgin IslandsWith the exception of Cruz Bay PO 00830, all offices have resumed regular operation. Due to the suspension of ferry service to the island of St. Johns, Cruz Bay PO 00830 remains in suspended status.

Puerto RicoWith exception of Culebra PO 00775, all offices have resumed retail operations. Due to high winds and power outages, the following offices may be operating with partial retail services:  Arroyo 00714, Las Piedras 00771, Boquerón 00622, Cabo Rojo 00623, San German 00683, Hormigueros 00660, Guanica 00653 and Yauco 00698.

Please check back for updates.

Hurricane Ignacio

The Postal Service is closely monitoring Hurricane Ignacio. Contingency plans are in place to ensure the safety of employees and minimize impacts to service. Every attempt will be made to make deliveries, though customers may experience service delays and impacts to retail operations.  

There currently are no impacts for the Hawaii region. Updates will be posted as they become available.

International mailers

Germany

Deutsche Post advises a strike by union postal workers ended on July 7. Delays in mail delivery are expected to continue for a few days until operations return to normal. (posted 7/7/15)

Libya

Due to the current situation in Libya, and the closure of Libya's international airport and office of exchange, these nations have temporarily suspended their transit mail services to the country:

Greece
Malta
Turkey

Until further notice, the above countries will not accept transit dispatches forwarded from third countries destined to Libya. (posted 8/15/14)

Netherlands

The Netherlands post advises local strikes by union workers are slowing delivery of letters and packages in some regions. The work stoppages began July 14. (posted 7/16/15)

Russia

Airmail dispatches addressed to Ukraine should not be sent through the Russian Federation due to the suspension of air traffic between the Russian Federation and Ukraine. (posted 7/21/14)

Syria

The Postal Service has suspended mail service to Syria due to transportation issues.

Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.

The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.

Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”

Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”

The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.

Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)

Ukraine

Suspension of Mail Services to Donetsk and Luhansk Regions of Ukraine

In January 2015, the Ukrainian postal operator (Ukrposhta) advised that delivery services have been suspended for international mail addressed to certain localities in the Donetsk and Luhansk regions of Ukraine (generally in the postal code ranges 83001-87650 and 91001-94870). The specific localities and postal codes where service is suspended are listed on Ukrposhta’s website:

http://ukrposhta.ua/en/robota-ukrposhti-v-doneckij-ta-luganskij-oblastyax

That web-site notes that international postal items to the above localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by Ukrainian government authorities, and provides instructions for addressing such items.

Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.

The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items.

For Global Express Guaranteed® Service

Effective immediately, USPS can no longer accept Global Express Guaranteed (GXG) shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. View the list of cities to which GXG service is temporarily suspended. (posted 2/11/15)

Yemen

Effective Aug. 1, 2015, the Postal Service will suspend mail service to Yemen. Until further notice, all Post Office and other acceptance locations must not accept any mail destined to Yemen. The temporary suspension affects Global Express Guaranteed®, Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®), and M-Bag items. (posted 7/31/15)

 

Lithium battery shipping regulations

U.S. Postal Service acceptance of international lithium battery shipments

The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.

The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.

Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.

Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.

Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.