How to Protect Against Mail Thieves

Mail Theft Rises During the Holidays

November 30, 2009 

Release No. SF09-058 



EUREKA, CA — Every day, the U.S. Postal Service safely and efficiently delivers millions of checks, money orders, credit cards and other valuable items. Unfortunately, such items of value are also attractive to thieves, especially around the holidays.

The U.S. Postal Inspection Service has the following tips to help protect your mail from thieves:

  • Never send cash or coins in the mail. Use checks or money orders.
  • Promptly remove mail from your mailbox after delivery, especially if you're expecting checks, credit cards, or other negotiable items. If you won't be home when the items are expected, ask a trusted friend or neighbor to pick up your mail.
  • Have your local Post Office hold your mail while you're on vacation or absent from your home for a long period of time.
  • If you don't receive a check or other valuable mail you're expecting, contact the issuing agency immediately.
  • If you change your address, immediately notify your Post Office and anyone with whom you do business via the mail.
  • Always deposit your mail in a mail slot at your local Post Office, a blue collection box or hand it to your letter carrier.
  • Consider starting a neighborhood watch program. By exchanging work and vacation schedules with trusted friends and neighbors, you can watch each other's mailboxes (as well as homes).
  • If you observe a mail thief at work, call the local police immediately, and then call the U.S. Postal Inspection Service at 877-876-2455.

If you believe your mail was stolen, report it immediately to your local postmaster or nearest Postal Inspector. You'll be asked to file a formal complaint using PS Form 2016, Mail Theft and Vandalism Complaint, which is available on the U.S. Postal Inspection website (https://postalinspectors.uspis.gov). By analyzing information collected from the form, Postal Inspectors may determine whether your problem is isolated or part of a larger mail theft problem in your neighborhood--and it may help Postal Inspectors locate and apprehend the thieves.

Consult with your local postmaster for the most up-to-date regulations on mailboxes, including the availability of locked centralized or curbside mailboxes.

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Please Note: For broadcast quality video and audio, photo stills and other media resources, visit the USPS Newsroom at www.usps.com/news.

A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars. With 36,000 retail locations and the most frequently visited website in the federal government, the Postal Service relies on the sale of postage, products and services to pay for operating expenses. Named the Most Trusted Government Agency five consecutive years and the sixth Most Trusted Business in the nation by the Ponemon Institute, the Postal Service has annual revenue of more than $68 billion and delivers nearly half the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 26th in the 2008 Fortune 500.

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