Service alerts
Last update: Jan. 9, 2025, 6 p.m. ET
USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.
Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather.
Winter Storms Blair and Cora impacting delivery
Heavy snow, freezing rain, icy conditions, and severe weather events in the Central Plains through the Mid-Atlantic (New Mexico, Texas, Oklahoma, Arkansas, Louisiana, Alabama, Mississippi, Georgia, Tennessee, Colorado, Kansas, Iowa, Illinois, Indiana, Ohio, Kentucky, West Virginia, Virginia, Pennsylvania, Maryland, Delaware, Washington DC, New Jersey, New York, Massachusetts, Rhode Island, Vermont, and Connecticut) may impact the processing, transportation, and delivery of mail and packages.
This includes delays with our Air Network suppliers which ultimately impact timely delivery into our USPS network. We are closely monitoring the situation within our own USPS network and that of our Air Network suppliers.
Air Network Supplier Service Alert Links:
- UPS - https://www.ups.com/us/en/service-alerts.page
- FedEx - https://www.fedex.com/en-us/service-alerts.html
Please allow additional time for final delivery of your item.
Wildfires impacting delivery
Wildfires (Palisades, Eaton, Hurst) in Southern California (Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando) are impacting the delivery of mail and packages.
U.S. Postal Service will resume acceptance of mail and packages to Canada
The U.S. Postal Service will resume acceptance of mail and packages to Canada starting Monday, Jan. 6, 2025. Canada Post has made significant progress in clearing delayed volumes caused by their employee strike, and now commercial and retail customers, as well as those using online systems, will be able to send mail and packages to Canada once again.
Service disruptions
Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.
Business mailers
Contact us
Residential customers
Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).
Business mailers
Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov.
Need more support? Have questions? Contact your local Business Service Network or visit PostalPro.
