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International Mail


NOTICE

Postal Service International Shipping Labels Available on eBay

Just in time for the holiday season, the new Postal ServiceTM international online shipping labels are available on the eBay shipping solution.

Starting November 10, 2005, eBay customers can, through a single transaction, pay with their PayPal account and print Postal Service international shipping labels with customs forms for the following international shipping services:

• Global Express Mail® (GEM®).

• Global Priority Mail® (GPM).

• Global Airmail® parcel post (GAPP).

When customers pay for postage using these online services, they will also be printing a customs form and mailing information on one form (with multiple copies). What formerly involved three steps now becomes one online transaction. This new option is a time-saver for anyone who ships internationally. Also, the one-step combination of printing forms and postage together allows customers to take advantage of Carrier PickupTM service - providing customers with even greater time savings.

Below are samples of the shipping labels:

• PS Form 2976-A-GEM, Global Express Mail With Customs Declarations Dispatch Note - CP 72 (electronic version).

PS Form 2976-A-GEM, Global Express Mail With Customs Declarations Dispatch Note - CP 72 (electronic version).

• PS Form 2976-GPM, Global Priority Mail With Customs Declarations - CN 22 (electronic version).

PS Form 2976-GPM, Global Priority Mail With Customs Declarations - CN 22 (electronic version).

• PS Form 2976-A-GAPP, Global Airmail Parcel Post With Customs Declarations Dispatch Note - CP 72 (electronic version).

PS Form 2976-A-GAPP, Global Airmail Parcel Post With Customs Declarations Dispatch Note - CP 72 (electronic version).

Each of these international online shipping labels combines mailing information with a customs form, thereby eliminating the need for a separate customs form (either PS Form 2976, Customs Declaration CN 22 - Sender's Declaration (green label), or PS Form 2976-A, Customs Declaration and Dispatch Note - CP 72).

Customers should print international shipping labels on standard paper - adhesive or thermal labels cannot be used with international labels. Once printed, customers must either cut or fold the labels and then place them inside PS Form 2976-E, Customs Declaration Envelope - CP 91. (Note: Customers must use PS Form 2976-E with each shipment. Customers can order PS Form 2976-E at no additional cost online at usps.com/internationalsupplies or can pick it up at a Post OfficeTM.) Depending on the international service used and how the parcel is deposited, there are different instructions for attaching international online shipping labels to a package:

• For GEM and GAPP services, the customer should do the following:

- If using Carrier Pickup online notification, the customer should place copies of the online shipping label inside PS Form 2976-E and retain the sender's copy.

- If depositing items at a Post Office, the customer should place all five copies of the online shipping label inside PS Form 2976-E. At the Post Office, the sales and service associate (SSA) completes the rest of the label, retains the Post Office copy, and gives the sender's copy to the customer.

• For GPM service, the customer should place copies of the online shipping label inside PS Form 2976-E and retain the sender's copy.

For more information on these international online shipping labels, see the article titled "Field Information Kit: New Online International Shipping Labels With Customs Forms" in Postal Bulletin 22166 (10-27-05, pages 53-56).

— International Product Development,
Product Development, 11-10-05

NOTICE

Scanning Requirements for Global Express Mail and for Air, Surface/Economy, and Insured Parcel Post Items

All inbound and outbound Global Express Mail® (EMS®) and air, surface/economy, and insured international parcel post items must be scanned or manually entered at retail acceptance and/or delivery. Scanning information allows the Postal ServiceTM to provide customers with mail status information via the Product Tracking System and to respond to customer inquiries in a prompt and cost-effective manner.

Effective January 1, 2006, the following scan events, as appropriate, need to be provided for all international parcels (both air and surface parcels):

• Inbound Arrival (AR).

• Attempted Delivery (02).

• Refused (04).

• Undeliverable as Addressed (05).

• Return to Sender (09).

• Dead Letter (11).

• Final Delivery (03).

• Signature on Delivery.

Also effective January 1, 2006, the Postal Service will be liable for loss, damage, or rifling for all ordinary (which is identified by the Customs label) and insured parcels sent to and from the United States. Accurate acceptance and delivery scanning information is essential for appropriate Postal Service handling of indemnity claims and to prevent revenue loss.

For international EMS items and parcels, remember to scan and follow all prompts before getting the signature from the addressee. Specifically, remember to do the following:

• Scan the barcode or, if a barcode is unavailable or unreadable, enter the article number manually.

• Enter the appropriate event.

• Follow the prompts on your scanner screen.

• Obtain the recipient's signature.

• Scan the barcode on PS Form 3849, Delivery Notice/Reminder/Receipt, with the recipient's signature.

Retail employees are also reminded to use the handheld scanner to capture the above information for "left-notice" parcels and for parcels that customers pick up from Post Office box addresses.

Some countries may place on the parcel a nonbarcoded label or a stamped endorsement with a handwritten article number. Under these circumstances, follow the manual entry procedures to enter the data into your scanner.

Following the procedures above will help improve customer service and reduce potential liability for missing scan data. Your assistance in obtaining this scan data is appreciated.

— Global Business Development,
International Business, 11-10-05


ICM UPDATES

International Customized Mail

The International Customized Mail (ICM) updates now appear on the Postal ServiceTM Internet Web site at www.usps.com.

To read the latest updates:

• Go to www.usps.com.

• Click All Products and Services, then International Customized Mail Updates.

(The direct URL is http://www.usps.com/publications/icm/welcome.htm.)

— Pricing Strategy,
Pricing and Classification, 11-10-05

 

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