Handbooks

Handbook F-101 Revision: New Address and Telephone Number for Ordering and Returning Paymaster Money Order Imprinters

Effective April 23, 2009, the contact for ordering and returning Paymaster money order imprinters is changed from Paymaster Technologies, Inc., to the Topeka Material Distribution Center (MDC). All returned Paymaster money order imprinters must be sent by Registered Mail™ service to the Topeka MDC at the following address:

U.S. Postal Service
Building 302
500 S.W. Gary Ormsby Dr.
Topeka, KS 66624-9998

The Topeka MDC will be the contact and stockroom for shipping, receiving, repair, and replacement of all Paymas­ter money order imprinters. All returns must include a revised and completed Paymaster Model 8100 Imprinter Return Form (included in this article).

Prior to returning a Paymaster money order imprinter, call the Topeka MDC and provide details about why the money order imprinter is being returned (Call: 800-332-0317, option 4, option 4). Contacting the MDC by tele­phone prior to returning a money order imprinter will assist the MDC with managing inventory and afford it the oppor­tunity to provide assistance for making minor repairs (e.g., broken handle, jammed, etc.), which can often be accom­plished onsite with telephone assistance.

Handbook F-101, Field Accounting Procedures (FAP)

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3 Security

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3-5 Money Order Imprinters

3-5.1 Storing Money Order Imprinters

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3-5.1.2 Returning Money Order Imprinter

[Revise 3-5.1.2 to read as follows:]

PRUs must return Paymaster money order imprinters when:

n They are malfunctioning or become damaged. Minor repairs can be accomplished onsite with telephone assistance from the Topeka Material Distribution Center (MDC). Call MDC Customer Service at 800-332-0317, option 4, option 4.

n They become surplus due to unit closings, reduction in retail window stations, etc.

To return a Paymaster money order imprinter, do the following:

a. Receive authorization from the Topeka MDC by calling customer service at 800-332-0317, option 4, option 4.

b. Complete the Paymaster Model 8100 Imprinter Return Form for each money order imprinter being returned (see Appendix III, Exhibit 16).

c. Send the Paymaster money order imprinter along with the completed return form via Registered Mail service to:

U.S. Postal Service
Building 302
500 S.W. Gary Ormsby Dr.
Topeka, KS 66624-9998

d. Keep a copy of the completed form for local records.

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10 Postal Money Orders

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10-4 Lost or Stolen Money Order Stock and Imprinters

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10-4.2 Lost or Stolen Money Order Imprinters

[Revise 10-4.2 to read as follows:]

When Paymaster money order imprinters are missing or have been stolen, PRU employees must do the following:

a. Notify the U.S. Postal Inspection Service (USPIS) immediately, advising of associated facts and serial numbers of missing devices.

b. Contact the district office for replacement equipment.

c. Notify the USPIS if any equipment is recovered.

The district office must contact the Topeka MDC at 800-332-0317, option 4, option 4, to coordinate replacement equipment.

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Appendix III Exhibits

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Exhibit 16
Paymaster Model 8100 Imprinter Return Form

[Revise Exhibit 16 as follows:]

 

PAYMASTER MODEL 8100 IMPRINTER RETURN FORM

Postal retail units must call Topeka Material Distribution Center (MDC) at 800-332-0317, option 4, option 4, for authorization prior to shipping.

Complete and send this form to the Topeka MDC when returning a Paymaster money order imprinter or requesting a replacement Paymaster money order imprinter.

 

Check One

Paymaster Serial Number

Registered Mail Number

o Return (No replacement needed)

 

 

Explain the reason for the return, e.g., conversion to POS, PO closing, etc.

 

 

o Replacement

(Damaged/malfunctioning)

 

 

Explain the reason for replacement, e.g., broken handle, jammed, etc. (minor repairs can often be accomplished onsite with telephone assistance from the Topeka MDC. Call MDC Customer Service at 800-332-0317, option 4, option 4.

 

 

 

 

Date Shipped ___________________________________

Unit Finance Number (10-digit) ___________________________________

Unit Name ___________________________________

Unit Address ___________________________________

(City, State, and ZIP™ Code)
___________________________________

Unit Telephone Number ___________________________________

Unit Contact Name ___________________________________

Signature ___________________________________

Send the Paymaster money order imprinter via Registered Mail™ service along with the original of this completed form to:

U.S. Postal Service
Building 302
500 S.W. Gary Ormsby Dr.
Topeka, KS 66624-9998

Retain a copy of the completed form for your records.

 

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We will incorporate these revisions into the next updated version of Handbook F-101, Field Accounting Procedures, avail­able on the Accounting website:

n Go to http://blue.usps.gov/wps/portal/accounting.

n Under “References”, click the Handbook F-101, Field Accounting Procedures (FAP) link.

The direct website address is http://blue.usps.gov/accounting/_pdf/HandbookF-101.pdf.