DMM Revision: Post Office Box Fee Groups for Merged Locations

Effective November 7, 2011, the Postal Service™ will revise the Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 508.4 to allow Post Office Box™ (PO Box™) fee groups to be merged into a single location due to Post Office™ mergers and to have the ability to change a fee group more than one higher or lower level at a time in limited circumstances.

Current mailing standards limit changes for a PO Box fee group assignment for a 5-digit ZIP Code™ to one level higher or lower, and only once per calendar year. Absent this change, where a box section is merged with a ZIP Code location whose box section is more than one fee group level different, the location would need to charge two different fee groups. This revision will allow the fee group of the merged (receiving) location to apply to all customers receiving PO Box service in that location. This rule does not affect the standards for Group E PO Box eligibility.

Prior to any such merger, existing PO Box customers will have the option to renew their box rentals at their cur­rent fees for another period, even if the resulting fee will have been paid for more than 1 year in advance.

This revision reflects the final rule Federal Register notice published on September 6, 2011 (76 FR 54931–54932), which can be found on Postal Explorer® at http://pe.usps.com.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

* * * * * 

500 Additional Mailing Services

* * * * * 

508 Recipient Services

* * * * * 

4.0 Post Office Box Service

* * * * * 

4.5 Basis of Fees and Payment

* * * * * 

4.5.3 Fee Changes

[Revise 4.5.3 as follows:]

A change in Post Office Box service fees applicable to a 5-digit ZIP Code can arise from a general fee change. In addi­tion, the USPS may assign a fee group to a new ZIP Code, may reassign one or more 5-digit ZIP Codes to the next higher or lower fee group if fee group assignments were in error, or may regroup 5-digit ZIP Codes. Except when boxes from two or more ZIP Codes are being merged into one location, a ZIP Code may be moved only into the next higher or lower fee group. If boxes in two or more ZIP Codes merge, the fee group will be that of the receiving location, even if one of the fee groups changes by more than one level. No ZIP Code may be moved into a different fee group more than once a calendar year. A change in Post Office Box service fees takes effect on the date of the action that caused the change unless an official announce­ment specifies another date. If Post Office Box service fees are increased, no customer must pay the new price until the end of the current service period, and no retroactive adjust­ment will be made for a payment received before the date of the change. The fee charged is that in effect on the date of payment.

4.5.4 Payment

[Revise the introductory text of 4.5.4 as follows:]

All fees for Post Office Box service are for 6- or 12-month prepaid periods, except as noted under 4.5.6, 4.5.7, and 4.5.10. The general rule is that a fee may be paid up to 1 year in advance; however, when boxes from two or more ZIP Codes are being merged into one location, a customer has the option, prior to the merger, to renew at the current fee for another rental period, even when this results in a fee being paid more than 1 year in advance. Customers may pay the fee using any of the following methods:

* * * * * 

4.5.5 Payment Period

[Revise 4.5.5 as follows:]

Except under 4.5.7, the beginning date for a Post Office Box fee payment period is determined by the approval date of the application. The period begins on the first day of the same month if the application is approved on or before the 15th of the month, or the next month if approved after the 15th of the month. Fees for service renewal may be paid any time during the last 30 days of the service period, except under 4.5.4, but no later than the last day of the ser­vice period.

* * * * * 

4.5.8 Change of Payment Period

[Revise 4.5.8 as follows:]

Except for customers at Post Offices subject to 4.5.7, a Post Office Box customer of record may change the pay­ment period by submitting a new application noting the month to be used as the start of the revised payment period. The date selected must be before the end of the current payment period. The unused fee for the period being discontinued may be refunded under 4.7, and the fee for the new payment period must be fully paid in advance. Except when boxes from two or more ZIP Codes are being merged into one location, a change of payment period date must not be used to circumvent a change in box fees.

* * * * * 

4.6 Fee Group Assignments

4.6.1 Regular Fee Groups

[Revise 4.6.1 as follows:]

For Post Office Box fee groups, see Notice 123, Price List. Post Office Boxes are assigned to fee groups and classified as competitive or market dominant based upon the Post Office location. Local Post Offices can provide information about fees for a particular ZIP Code.

* * * * * 

We will incorporate these revisions into the next monthly update of the online DMM, which is available via Postal Explorer at http://pe.usps.com.