Cover Story

The New Click-N-Ship Application

The Click-N-Ship® application has been redesigned and launched in March on USPS.com®. The redesign includes many improvements to enhance the customer’s online experience and make printing of shipping labels online easier than ever before.

The new landing page provides easy access to the Shipping Cart, Shipping History, and Address Book. Now customers can create their shipping labels in four easy steps and see where they are in the “print a shipping label” process displayed on the new progress bar.

The redesigned app also features the following:

n New “Ship Again” feature to re-create a label from Shipping History in half the clicks.

n New option to “Save Label as PDF”.

n Increased cart capacity from 10 to 20 labels.

n New fast path to Priority Mail Flat Rate® Shipping (less clicks).

n Ability to pay for all domestic and international labels in one transaction.

n Re-engineered Shipping History with a default view of past 30 days’ labels, and improved search and actions drop-down.

n Increased online refund period from 10 to 30 days.

n New Address Book with increased capacity from 3,000 to 5,000 addresses, which will soon be used across all USPS.com and mobile applications.

As of last fall, customers may also choose PayPal as a payment option for their Click-N-Ship shipping labels. PayPal allows customers to pay without sharing financial information and provides the flexibility to pay using their PayPal account balances, bank accounts, credit cards, or promotional financing. Like credit cards and Bill Me Later, PayPal is a fast and secure way to pay online.

There are more enhancements planned for the Click-N-Ship application to continually improve it and grow our online ship­ping.

To view videos and learn more about the new Click-N-Ship application, see the Click-N-Ship page on USPS.com at https://www.usps.com/ship/get-to-know-click-n-ship.htm.