Delivery Done Right Accuracy Make sure the mail is delivered to the correct address with the proper service. Scanning We must accurately scan and obtain signatures when required. Attempting Make every proper attempt to deliver the mail, including going to the door when appropriate. Delivery Done Right We need to be relentless about giving our customers great service. Delivery is more than just delivering — it’s engaging our customers to make sure we meet their needs and provide a positive customer experience whenever they see us.