Organization Information

Domestic Products

Use of Placards Required to Identify Status of Business Reply Mail Processing

To better serve our customers and help protect USPS® revenue, new and revised placards have been developed to indicate the status of Business Reply Mail® (BRM) pro­cessing. These placards will communicate the status of each BRM mailing at all times and are to be used internally at all sites that process BRM.

The placards are required for daily use. Each one is described below, and there are links to each placard on the BRM Blue page at http://blue.usps.gov/brm/.

You can also find each placard on the Forms page on the Postal Service™ PolicyNet website:

n Go to http://blue.usps.gov.

n Under “Essential Links” in the left-hand column, click Forms.

(The direct URL for the page with these forms is http://blue.usps.gov/formmgmt/4999.htm.)

Mail on Hold for Fees Not Paid

Mail on Hold for Fees Not Paid

http://blue.usps.gov/formmgmt/forms/ps4830a.pdf

This placard allows sites to identify that the mail is on hold while permit fees are being collected from the permit holder. If a permit holder is delinquent in the payment of permit fees, the mail can be held for 21 days using this placard while waiting for a resolution. The optional Round Date/Customer/Permit Number section will allow the plac­ard to be used as a USPS daily stamp. Included on the placard is a reminder of the next steps, if a resolution does not occur.

Mail on Hold for Insufficient Funds

Mail on Hold for Insufficient Funds

http://blue.usps.gov/formmgmt/forms/ps4830aif.pdf

This placard allows sites to identify that proper postage and reply mail fees payments are being received from the mail recipient. If a customer is delinquent in the payment of BRM postage and fees, the mail can be held and identified in this manner while waiting for payment. The optional Round Date/Customer/Permit Number section will allow the placard to be used as a daily stamp. Included on the placard is a reminder of the next steps. After 3 days, if post­age and fees have not been paid, the customer is charged Basic BRM prices. After 42 days, the mail can be returned to sender or sent to mail recovery (if no return address).

This placard allows sites to confirm that proper postage and reply mail fees payments are being received from mail­ers. If a mailer is delinquent in the payment of postage and fees, the mail can be held and identified in this manner while waiting for payment. The optional Round Date/Cus­tomer/Permit Number section will allow the placard to be used either by the mailer or as a daily stamp. Included on the placard is a reminder of the next steps. After 3 days, if postage and fees have not been paid, an up-charge to Basic BRM should occur. After 42 days, the mail can be sent to mail recovery.

Mail Not Processed

Mail Not Processed

http://blue.usps.gov/formmgmt/forms/ps4830b.pdf

All sites must identify mail not processed. This placard will allow anyone onsite to determine why postage due mail has not been processed and the correct next step for pro­cessing. Per BRM processing guidelines, any BRM received after the critical entry time (CET) must be pro­cessed for delivery the next business day that the delivery unit is open. This placard should be especially useful in postage due units.

Mail Invoiced

Mail Invoiced

http://blue.usps.gov/formmgmt/forms/ps4830c.pdf

This placard identifies that postage due mail was invoiced, or paid in full, and is authorized for release to the permit holder or authorized recipient. It confirms the post­age due mail has been processed in the PostalOne! sys­tem. The placard allows the clerk to indicate whether the PS Form 3582-C is attached or the invoice is not included when trucking companies are not authorized to receive the invoice. The postage due clerk must date and initial the placard.

Mail Not Invoiced

Mail Not Invoicec

http://blue.usps.gov/formmgmt/forms/ps4830d.pdf

This placard is for use by pre-authorized plant locations only. This placard will allow anyone onsite to identify mail not invoiced but authorized for release to a representative of the company. This mail will be subject to handling by following a customized standard operating procedure (CSOP). The CSOP will allow the postage due clerk to release the mail and, following the BRM dispatch, to gen­erate the PostalOne! invoice and provide a PS Form 3582-C invoice according to the customer agreement.

As a reminder, use of these placards is now mandatory in all plants and postal locations where BRM is processed. Download and use as indicated as a way to better serve our customers and protect revenue.