Policies, Procedures, and Forms Updates

Manuals

DMM Revision: Additional and Extra Services

Effective March 3, 2014, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) section 503 and other related sections to consolidate and reduce redundancy within standards for extra services. The Postal Service con­tinues its efforts to simplify mailing standards, and these revisions that consolidate unnecessary duplication of extra service references support this endeavor (without changing the overall standards).

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

* * * * * 

100 Retail Mail

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110 Priority Mail Express

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113 Prices and Eligibility

* * * * * 

4.0 Service Features of Priority Mail Express

4.1 General

***Customers may access proof of delivery information for Priority Mail Express as follows:

* * * * * 

[Revise item b to read as follows:]

b. Bulk proof of delivery is available only to mailers us­ing Priority Mail Express Manifesting under 503.7.0.

* * * * * 

200 Commercial Letters & Cards

* * * * * 

210 Priority Mail Express

* * * * * 

213 Prices and Eligibility

* * * * *

4.0 Service Features of Priority Mail Express

* * * * * 

4.1 General

***Customers may access proof of delivery information for Priority Mail Express as follows:

* * * * * 

[Revise item b to read as follows:]

b. Bulk proof of delivery is available only to mailers us­ing Priority Mail Express Manifesting under 503.7.0.

* * * * * 

230 First-Class Mail

* * * * * 

233 Prices and Eligibility

* * * * * 

3.0 Basic Standards for First-Class Mail Letters

* * * * * 

3.2 Defining Characteristics

* * * * * 

[Revise the title and text of 3.2.4 to read as follows:]

3.2.4 Extra Services

Extra services are available for First-Class Mail as provided in 503.1.0.

* * * * * 

[Delete 3.2.5, Additional Extra Services, in its entirety.]

* * * * * 

240 Standard Mail

* * * * * 

243 Prices and Eligibility

* * * * * 

3.0 Basic Standards for Standard Mail Letters

* * * * * 

3.2 Defining Characteristics

* * * * * 

3.2.6 Extra Services

[Revise the text of 3.2.6 to read as follows:]

Extra services are available with Standard Mail as provided in 503.1.0.

* * * * * 

300 Commercial Flats

* * * * * 

310 Priority Mail Express

* * * * * 

313 Prices and Eligibility

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4.0 Service Features of Priority Mail Express

4.1 General

***Customers may access proof of delivery information for Priority Mail Express as follows:

* * * * * 

[Revise item b to read as follows:]

b. Bulk proof of delivery is available only to mailers us­ing Priority Mail Express Manifesting under 503.7.0.

* * * * * 

330 First-Class Mail

* * * * * 

333 Prices and Eligibility

* * * * * 

3.0 Eligibility Standards for First-Class Mail Flats

* * * * * 

3.2 Defining Characteristics

* * * * * 

[Revise the title and text of 3.2.4 to read as follows:]

3.2.4 Extra Services

Extra services are available for First-Class Mail under 503.1.0.

[Delete 3.2.5, Additional Extra Services, in its entirety.]

* * * * * 

340 Standard Mail

* * * * * 

343 Prices and Eligibility

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3.0 Basic Standards for Standard Mail Flats

* * * * * 

3.2 Defining Characteristics

* * * * * 

3.2.6 Extra Services

[Revise the text of 3.2.6 to read as follows:]

Extra services are available with Standard Mail as provided in 503.1.0.

* * * * * 

410 Priority Mail Express

* * * * * 

413 Prices and Eligibility

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4.0 Service Features of Priority Mail Express

4.1 General

***A delivery record, including the addressee’s signature (see 415.2.2 and 415.2.3), will be faxed or mailed upon request. Customers may access proof of delivery informa­tion for Priority Mail Express as follows:

* * * * * 

[Revise item b to read as follows:]

b. Bulk proof of delivery is available only to mailers us­ing Priority Mail Express Manifesting under 503.7.0.

* * * * * 

430 Commercial Parcels First-Class Package Service

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433 Prices and Eligibility

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3.0 Basic Standards for First-Class Package Service Parcels

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3.2 Defining Characteristics

* * * * * 

[Revise the title and text of 3.2.3 to read as follows:]

3.2.3 Additional and Extra Services

Extra services are available for First-Class Package Service parcels under 503.1.0 and for Hold for Pickup service under 508.7.0.

* * * * * 

440 Standard Mail

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443 Prices and Eligibility

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3.0 Basic Standards for Standard Mail Parcels

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3.2 Defining Characteristics

* * * * * 

[Delete 3.2.8, Extra Services, in its entirety (this is covered more appropriately in 4.5.1).]

[Renumber current 3.2.9 through 3.2.10 as new 3.2.8 through 3.2.9.]

* * * * * 

4.0 Price Eligibility for Standard Mail

* * * * * 

4.5 Extra Services for Standard Mail

[Revise the title and text of 4.5.1 to read as follows:]

4.5.1 Extra Services

Extra services are available with Standard Mail under 503.1.0.

* * * * * 

450 Parcel Select

* * * * * 

453 Prices and Eligibility

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3.0 Price Eligibility for Parcel Select and Parcel Select Lightweight

* * * * * 

3.4 Parcel Select Lightweight

Parcel Select Lightweight mailings are subject to the fol­lowing criteria:

* * * * * 

[Revise 3.4 item c to read as follows:]

c. Extra services are available with Parcel Select Light­weight under 503.1.0.

* * * * * 

[Revise the title of 503, Extra Services, to read as follows:]

503 Extra and Additional Services

[Renumber current items 1.0 through 15.0 as new items 2.0 through 16.0, then insert new item 1.0 to read as follows:]

1.0 Basic Standards for Extra Services

1.1 Description

Extra services described in 2.0 through 14.0 provide optional services for mailpieces such as insurance cover­age, restricted delivery, and evidence of mailing or delivery (including addressee signatures). Mailers can access deliv­ery information for extra services under 1.9.

1.2 Fees and Postage

Extra Service fees are charged per piece in addition to cor­rect postage. See Notice 123 — Price List.

1.3 Paying Fees and Postage

Except for Registered Mail items returned under merchan­dise return service in 505.3.0, and official mail of federal government agencies collected under 703.7.0 (for Depart­ment of State, see 703.3.0), postage and extra service fees are paid at the time of mailing. Unless otherwise restricted by standards, extra service fees may be paid using precan­celed stamps (except for Registered Mail and items with USPS Tracking or Signature Confirmation), ordinary post­age stamps, metered or PC Postage indicia, or by permit imprint.

1.4 Matter Eligible for Extra Services

1.4.1 Eligible Matter

One or more of the following extra or additional services may be added at the time of mailing, if the standards for the ser­vices are met and the applicable fees are paid, as follows:

Exhibit 1.4.1 Eligible Matter Domestic Destinations

 

Extra Service

Eligible Mail Class

Additional Combined Services (Also see the standards for each service.)

Registered Mail

(see 503.2 for additional standards)

Priority Mail

First-Class Mail

First-Class Package Service

Collect on Delivery (COD)

USPS Tracking

Signature Confirmation

Restricted Delivery

Return Receipt

Certified Mail

(see 503.3 for additional standards)

Priority Mail

First-Class Mail

First-Class Package Service

Return Receipt1

Restricted Delivery1

Adult Signature Required2

Adult Signature Restricted Delivery2

1 Not available with Adult Signature.

2 With Priority Mail only.

Insurance

(see 503.4 for additional standards)

Note: Priority Mail Express includes $100.00 of insurance and Priority Mail includes either $100.00 or $50.00 of insurance; see 503.4.

Priority Mail Express

Priority Mail

Priority Mail-Critical Mail

First-Class Mail

First-Class Package Service

Standard Post

Bound Printed Matter

Library Mail

Media Mail

Parcel Select

Parcel Select Lightweight1

Standard Mail (parcels only)1

1 Bulk insurance only.

USPS Tracking

Signature Confirmation

Special Handling

Adult Signature Required

Adult Signature Restricted Delivery

Return Receipt for Merchandise1

Restricted Delivery2

Return Receipt2

Parcel Airlift (PAL) (see 703.2)

1 If insured for $200.00 or less.

2 If insured for over $200.00.

Certificate of Mailing

(see 503.5 for additional standards)

Note: Form 3817 or Form 3877 for individual pieces only; Form 3606 for identical weight mailings only.

Priority Mail

First-Class Mail

First-Class Package Service

Standard Post

Parcel Select1

Parcel Select Lightweight1

Standard Mail1

Bound Printed Matter

Library Mail

Media Mail

Parcel Return Service2

1 Form 3606 only.

2 Form 3817 or Form 3877 only.

Special Handling

Parcel Airlift (PAL) (see 703.2)

Return Receipt

(see 503.6 for additional standards)

Priority Mail Express (Form 3811 only)

Priority Mail1

First-Class Mail1

First-Class Package Service1

Standard Mail parcels2

Parcel Select Lightweight2

Standard Post3

Bound Printed Matter3

Library Mail3

Media Mail3

1 If purchased with Certified Mail, COD, insur­ance over $200.00, or Registered Mail.

2 If purchased with bulk insurance over $200.00.

3 If purchased with COD or insurance over $200.00.

USPS Tracking

Restricted Delivery

Signature Confirmation

Special Handling

Adult Signature

Parcel Airlift (PAL) (see 703.2)

Restricted Delivery

(see 503.8 for additional standards)

Priority Mail1

First-Class Mail1

First-Class Package Service1

Standard Mail (parcels only)2

Standard Post3

Parcel Select3

Parcel Select Lightweight2

Bound Printed Matter3

Library Mail3

Media Mail3

1 If purchased with Certified Mail, COD, insur­ance over $200.00, or Registered Mail.

2 If purchased with bulk insurance over $200.00.

3 If purchased with COD or insurance over $200.00.

USPS Tracking

Signature Confirmation

Special Handling

Parcel Airlift (PAL) (see 703.2)

Adult Signature Required

Adult Signature Restricted Delivery

(see 503.9 for additional standards)

Priority Mail Express

Priority Mail

Priority Mail-Critical Mail

Parcel Select Nonpresort

Certified Mail1

Insurance

Return Receipt2

Hold For Pickup (under 508.7)

1 With Priority Mail only.

2 With Priority Mail Express, Priority Mail, and Critical Mail only (Form 3811).

Return Receipt for Merchandise

(see 503.10 for additional standards)

Priority Mail

Standard Mail (machinable and irregular parcels only)

Parcel Select

Standard Post

Bound Printed Matter

Library Mail

Media Mail

USPS Tracking

Insurance1

Special Handling

Parcel Airlift (PAL) (see 703.2)

1 If insured for $200.00 or less.

USPS Tracking

(see 503.11 for additional standards)

Note: USPS Tracking may be provided at no additional charge when applicable standards are met.

Priority Mail1

Priority Mail-Critical Mail1

First-Class Mail (parcels only)3

First-Class Package Service1, 2

Standard Post1

Bound Printed Matter

Library Mail

Media Mail

Standard Mail (parcels only)2

Parcel Select

1 Included at no additional charge.

2 Electronic option only.

3 Included at no additional charge for elec­tronic option.

Insurance

Collect on Delivery (COD)

Registered Mail

Restricted Delivery1

Return Receipt1

Return Receipt for Merchandise

Special Handling

1 If purchased with insurance over $200.00, COD, or Registered Mail.

Signature Confirmation

(see 503.12 for additional standards)

Priority Mail

Priority Mail-Critical Mail

First-Class Mail (parcels only)1

First-Class Package Service1

Standard Post

Parcel Select

Bound Printed Matter

Library Mail

Media Mail

1 Electronic option only.

Collect on Delivery (COD)

Insurance

Registered Mail

Restricted Delivery1

Return Receipt1 (Form 3811)

Special Handling

1 If purchased with insurance over $200.00, COD, or Registered Mail.

Collect on Delivery (COD)

(see 503.13 for additional standards)

Priority Mail Express (1-Day and 2-Day only)

Priority Mail

First-Class Mail

Standard Post

Parcel Select

Bound Printed Matter

Library Mail

Media Mail

USPS Tracking1

Registered Mail

Restricted Delivery

Return Receipt

Signature Confirmation1

Special Handling

Hold For Pickup (under 508.7)

1 Not available for purchase with Priority Mail Express COD.

Special Handling

(see 503.14 for additional standards)

Priority Mail

First-Class Mail

First-Class Package Service

Standard Post

Parcel Select

Bound Printed Matter

Library Mail

Media Mail

Collect On Delivery (COD)

USPS Tracking

Insurance

Return Receipt for Merchandise

Signature Confirmation

Parcel Airlift (PAL) (under 703.2)

1.4.2 Offshore Domestic Destinations

As provided for the classes of mail under 1.4.1, and unless otherwise restricted (see “Overseas Military/Diplomatic Mail” sec­tion of the Postal Bulletin), extra services are available for mail addressed to APO, FPO, and DPO destinations, and to ZIP Codes in U.S. territories, possessions, or Freely Associated States listed in 608.2.0, as follows:

Exhibit 1.4.2 Eligible Matter-Offshore Domestic Destinations

 

Extra Service

APO/FPO/DPO

U.S. Territories

(See 608.2 for list of destinations and additional information.)

Freely Associated States

(See 608.2 for list of destinations and additional information.)

Registered Mail

(see 503.2.0)

Limited1*

1 Available only to select APO/FPO/DPO destinations. *Mailers may not always receive online information regarding an event scan.

Yes

Yes

Certified Mail

(see 503.3.0)

Yes

Yes

Yes

Insurance

(see 503.4.0)

Yes

Yes

Yes

Certificate of Mailing
(see 503.5.0

Yes

Yes

Yes

Return Receipt

(see 503.6.0)

Yes (Form 3811 or 3811-A by mail only.)

Yes (Form 3811 or 3811-A by mail only.)

Yes (Form 3811 or 3811-A by mail only.)

Restricted Delivery
(see 503.8.0)

Yes1

Yes1

Yes1

Adult Signature

(see 503.9.0)

Limited1

1 Available to select APO/FPO/DPO destinations.

Yes

Excludes Palau, Marshall Islands, and the Federated States of Micronesia (ZIP Codes 96939-96944, 96960, 96970).

Return Receipt for Merchandise

(see 503.10)

Yes

Yes

No

USPS Tracking

(see 503.11)

Limited*

* Availability of electronic infor­mation regarding an event scan may be limited.

Yes

Excludes Palau, Marshall Islands, and the Federated States of Micronesia (ZIP Codes 96939-96944, 96960, 96970).

Signature Confirmation

(see 503.12)

Limited*

* Availability of electronic infor­mation regarding an event scan may be limited.

Yes

Excludes Palau, Marshall Islands, and the Federated States of Micronesia (ZIP Codes 96939-96944, 96960, 96970).

COD

(see 503.13)

No

Yes

Excludes items sent to or from Marshall Islands and the Federated States of Micronesia.

1.4.3 Domestic Returns

Extra services for return mailpieces are available as follows:

Exhibit 1.4.3, Eligible Matter-Domestic Returns

 

Return Service

Eligible Extra Services

(paid by permit holder)

Eligible Extra Services

(paid by permit holder or sender)

Priority Mail Return Service

First-Class Package Return Service Ground Return Service

(see 505.4 for additional standards)

None

Insurance (up to $200 at retail)

Merchandise Return Service1

(see 505.3 for additional standards)

Registered Mail

Insurance1

USPS Tracking

Return Receipt for Merchandise

Special Handling

1 Insurance may be combined with USPS Tracking or Special Handling or both.

Registered Mail

Insurance1

USPS Tracking

Return Receipt for Merchandise

Special Handling

Certificate of Mailing

1 Insurance may be combined with USPS Tracking or Special Handling or both.

Parcel Return Service

(see 505.5 for additional standards)

None

Certificate of Mailing1

1 Individual pieces using Form 3817 or Form 3877 only.

* * * * * 

1.5 Mailing

1.5.1 Where to Mail

Some extra services may be purchased online or mail­pieces may be presented to a retail employee at a Post Office, station, or branch (including any authorized con­tractor). Except for Registered Mail (see 2.0), COD (see 13.0), and Adult Signature (see 9.2), items with postage and extra service fees affixed may be placed in, but not on, a Post Office maildrop, a street letterbox, or a rural mailbox, or may be given to the carrier (for that delivery address). A mailer may schedule a Pickup on Demand, or schedule a Package Pickup using www.usps.com for items bearing extra services (except for Registered Mail, COD, and Adult Signature in certain circumstances); however a physical scan must be received from the USPS as evidence of acceptance (See 1.10 for obtaining mailing receipts for extra service items). Items with extra services bearing a permit imprint must be accepted at the Post Office that issued the permit, at a time and place designated by the Postmaster, except as provided for plant-verified drop shipments.

1.5.2 Presenting to Rural Carriers

Mail with extra services may be presented to rural carriers for mailing. When Registered Mail, Insured Mail, Certificate of Mailing, Collect on Delivery (COD), and Adult Signature in certain circumstances, is desired, additional conditions under the standards for the extra service must be met. The USPS is not liable for any article or money left in a rural mailbox until the carrier issues a receipt.

1.6 Refunds

See 604.9.0 for eligible refunds for extra service fees.

1.7 Forms and Labels

1.7.1 Retail Forms and Labels

Mailers must use USPS-provided retail PS Forms or Labels (see forms at http://pe.usps.gov/) when purchasing extra services or privately printed forms, labels, or barcoded shipping labels under 1.7.2.

1.7.2 Privately Printed Forms or Labels

If authorized, a mailer may use privately printed extra ser­vice forms and labels for domestic mail only, if the forms and labels are nearly identical in design elements and color to the USPS form, with an Intelligent Mail package barcode (IMpb) and human-readable numbers that meet USPS specifications in 708.5.0. Mailers must send samples to the National Customer Service and Support Center for certifi­cation. Customers affixing both a barcoded address label and a barcoded extra service label must ensure that the barcodes on both labels match. Mailers generating ship­ping labels bearing an IMpb must also affix the appropriate colored non-barcoded, color-coded label for Registered Mail (under 2.1.2) or Certified Mail (under 3.2.1). For mailers printing their own barcodes, which requires sending elec­tronic shipping services files, see 708.5.0.

1.78.3 Intelligent Mail Package Barcodes

A correct Intelligent Mail package barcode (IMpb) is required on items for which extra services are paid.

1.7.4 Acceptance

Customers must also meet the following requirements when presenting mail bearing an extra service IMpb for acceptance:

a. Presorted or permit imprint mailings containing piec­es with extra services must be presented to a Post Office business mail entry unit (BMEU) or authorized detached mail unit (DMU).

b. Mailers who use the electronic option or print their own labels must submit a copy of their original Form 3152 with their first mailing. Mailers should keep the certification form on file. If requested by the USPS af­ter the first mailing, the form must be presented with­in 24 hours. Mailers who wish to obtain an electronic entry scan must submit either Form 3152, or Form 5630, with each mailing to include the electronic file number associated with that mailing. The electronic file number on the form must be in either a barcode format (preferred) or written on the form. Mailers of single-piece price mail with postage affixed using the electronic option price are not required to submit Form 3152.

1.8 Obtaining Delivery Information and Delivery Records

Delivery records for extra services are available as follows:

a. Information by article number can be retrieved at www.usps.com or by calling 800-222-1811. A proof of delivery letter (including addressee’s signature, when applicable) may be provided by email.

b. Bulk proof of delivery (7.0) is available to mailers us­ing privately printed labels. Customers receiving bulk proof of delivery obtain signature data in a signature extract file format.

c. Return receipt (Form 3811 or electronic option) may be purchased at the time of mailing, or Form 3811-A after mailing under 6.0.

1.9 Delivery

1.9.1 Basic Standards

Delivery of mail with extra services that require an addressee’s signature is subject to 508.1.0 and 508.2.0. Delivery of Registered Mail (under 2.0) and Collect on Deliv­ery (COD) (under 13.0) are also subject to additional stan­dards for delivery.

1.10 Receipts

The mailer receives a USPS sales receipt and the post­marked (round-dated) extra service form for services pur­chased at retail channels. The mailer must provide the receipt when submitting an insurance claim or filing an inquiry. For articles mailed via PC Postage or other online services, the mailer may access a computer printout online that identifies the applicable extra service number, total postage paid, insurance fee amount, declared value, declared mailing date, origin ZIP Code, and delivery ZIP Code. For three or more pieces with extra services pre­sented for mailing at one time, the mailer may use Form 3877 (firm sheet) or privately printed firm sheets in lieu of the receipt portion of the individual form. All entries made on firm sheets must be made by typewriter, ink, or ballpoint pen. Alterations must be initialed by the mailer and accept­ing employee. Obliterate all unused portions of the addressee column with a diagonal line. Privately printed or computer-generated firm sheets that contain the same information as Form 3877 may be approved by the local Postmaster. The mailer may omit columns from privately printed Form 3877 that are not applicable to extra service requested. If the mailer wants the firm sheets receipted by the USPS (postmarked), the mailer must present the books with the articles to be mailed at a Post Office. The sheets of the books become the mailer’s receipts. For Registered Mail and COD, the mailer submits the forms in duplicate and receives one copy as a mailing receipt after the entries are verified by the postal employee accepting the mailing.

1.11 USPS Mailing Records

Except for Registered Mail and COD items, the USPS keeps no mailing records for pieces bearing extra services.

2.0 Registered Mail

[Delete previously renumbered 2.1, Registered Mail Fees, in its entirety, then renumber previously renumbered 2.2 through 2.6 as new 2.1 through 2.5, then revise the title and text of newly renumbered 2.1 to read as follows:]

2.1 Basic Information

2.1.1 Description

Registered Mail is the most secure service that the USPS offers. It incorporates a system of receipts to monitor the movement of the mail from the point of acceptance to delivery. Registered Mail provides the sender with a mailing receipt and, upon request, electronic verification that an article was delivered or that a delivery attempt was made. Customers can retrieve the delivery status as provided in 1.9. USPS maintains a record of delivery (which includes the recipient’s signature) for two years. Customers may obtain a delivery record by purchasing a return receipt (6.0). Customers purchasing electronic return receipt service at the time of mailing may also receive bulk proof of delivery (7.0). Postal insurance is included in the fee for articles with a value of at least $0.01 up to a maximum insured value of $25,000. Postal insurance is not available for articles with no value ($0.00). The fees for articles valued over $25,000 include insurance up to $25,000, and increasingly higher fees for handling costs. The face (address side) of a regis­tered article must be at least 5 inches long and 3-1/2 inches high, regardless of thickness. Registration may not be obtained for the following item if:

a. Sent as business reply mail or in a business reply en­velope

b. Addressed to a Post Office to which it cannot be transported safely.

c. Prepared improperly or packed inadequately to with­stand normal handling (see 1.4.7, Fragile Item).

d. Tied or fastened with one or more articles, unless en­closed in the same envelope or wrapper.

e. Presented for mailing in a padded envelope; enve­lope or mailer manufactured of spun-bonded olefin, such as Tyvek; plastic envelope or mailer; or enve­lope or mailer made of glossy-coated paper.

f. Critical Mail.

[Delete newly renumbered 2.1.2, Eligible Matter, in its entirety (context of text deleted is relocated to revised items 2.1.1 and 1.0), then add new 2.1.2 as follows:]

2.1.2 Label 200

Registered Mail must bear the barcoded red Label 200 (see forms at http://pe.usps.gov/), or a non-barcoded red Label 200-N when a mailer-generated shipping label bearing an IMpb, under 708.5, is also affixed on the same mailpiece. Mailers must place the applicable label above the delivery address and to the right of the return address, or to the left of the delivery address on parcels. If authorized, a mailer may use a privately printed Label 200 under the standards in 1.8).

[Revise the title of newly renumbered 2.1.3, Place of Mail­ing, to read as follows:]

2.1.3 Mailing

* * * * * 

[Delete newly renumbered 2.1.4, Ineligible Matter (context of deleted text relocated to 2.2.1), and 2.1.5, Additional Services (context of text relocated to 1.0), in their entirety.]

2.2 Fees and Liability

[Revise the title of newly renumbered 2.2.1, Full Value, to read as follows:]

2.2.1 Declaring Full Value

[Revise the introductory text of newly renumbered 2.2.1 to read as follows and retain MAIL MATTER/VALUE TO BE DECLARED chart as it is currently:]

The mailer must always declare the item’s full value (see chart below) to the USPS (by stating it to the USPS clerk or entering it on the firm sheet, if a firm mailer) when present­ing it for registration and mailing. Private insurance carried on Registered Mail does not modify the requirements for declaring the full value. The accepting USPS employee may ask the mailer to show that the full value of the matter presented is declared, and may refuse to accept the matter as Registered Mail if a satisfactory declaration of value is not provided. Only articles of no value may be mailed as Registered Mail without insurance.

* * * * * 

[Revise the title and text of newly renumbered 2.2.2, Fee and Postage, to read as follows:]

2.2.2 Fees Paid by Permit Imprint

When Registered Mail fees are paid by permit imprint, the exact amount of postage and fees paid must be shown within the permit imprint, except for pieces in a manifest mailing where only the registry fee must be shown.

[Delete newly renumbered 2.2.3, Postal Insurance (text relocated to 2.1.1, 2.2.4, Refund (context of text relocated to 1.6 and under 604.9.2), in their entirety, then renumber newly renumbered 2.2.5 through 2.2.7 as new 2.2.3 through 2.2.5.]

2.3 Mailing

[Delete newly renumbered 2.3.1, USPS, in its entirety (con­text of text relocated to 2.2.3), then renumber newly renum­bered 2.3.2 through 2.3.10 as new 2.3.1 through 2.3.9.]

* * * * * 

[Delete newly renumbered 2.3.3, Label 200 and Exhibit 2.3.3 Label 200 (content of text moved to 2.1.2), and 2.3.4, Privately Printed Label 200 (content of text moved to 1.7.2), then renumber previously renumbered 2.3.5 through 2.3.9 as new 2.3.3 through 2.3.7.]

* * * * * 

2.3.3 Sealing

[Revise newly renumbered 2.3.3 by adding a new second sentence to read as follows:]

***USPS employees are not permitted to help customers prepare or seal mail to be registered.***

* * * * * 

[Delete newly renumbered 2.3.6, Firm Sheet (context of text relocated to 1.7.2), and 2.3.7, Redirection of Mail (context of text provided under 507.5.0), in their entirety.]

* * * * * 

[Revise the title of newly renumbered 2.4, Delivery, to read as follows:]

2.4 Additional Standards for Delivery

[Revise the title and text of newly renumbered 2.4.1 to read as follows:]

2.4.1 Safe Delivery

In addition to the basic standards for delivery under 1.9.1, the Postmaster may require the addressee to call for Reg­istered Mail at the Post Office, if delivery by carrier would not be safe.

* * * * * 

3.0 Certified Mail

[Delete previously renumbered 3.1 in its entirety, then renumber previously renumbered 3.2 and 3.3 as new 3.1 and 3.2.]

3.1 Basic Information

[Revise the text of newly renumbered 3.1 to read as fol­lows:]

Certified Mail service provides the sender with a mailing receipt and, upon request, electronic verification that an article was delivered or that a delivery attempt was made. Customers can retrieve the delivery status as provided in 1.9. Certified Mail is dispatched and handled in transit as ordinary mail. Except when Priority Mail pieces have included insurance coverage, no insurance coverage is provided when purchasing Certified Mail service. USPS maintains a record of delivery (which includes the addressee’s, or their agent’s, signature) for a two year period. Customers may obtain a delivery record by pur­chasing a return receipt (6.0). Customers purchasing an electronic return receipt at the time of mailing may also receive bulk proof of delivery (7.0).

[Delete newly renumbered 3.1.2, Eligible Matter, 3.1.3, Additional Services, and 3.1.4, Delivery Record, in their entirety (context of deleted text relocated to new 1.0.]

3.2 Mailing

[Delete newly renumbered 3.2.1, Where to Mail (context of deleted text relocated to 1.5), and 3.2.2, Available Destina­tions (context of deleted text relocated to 1.0), in their entirety, then renumber 3.2.3 through 3.2.6 as new 3.2.1 through 3.2.4.]

* * * * * 

3.2.1 Form 3800

[Revise the text of newly renumbered 3.2.1 to read as fol­lows:]

Certified Mail must bear the barcoded green label part of the Form 3800 (see forms at http://pe.usps.gov/), or a non-barcoded green Label 3800-N when a mailer-generated shipping label bearing an IMpb, under 708.5, is also affixed on the same mailpiece. Mailers must place the applicable label above the delivery address and to the right of the return address, or to the left of the delivery address on par­cels. A mailer of Certified Mail must:

a. On Form 3800, enter the name and complete ad­dress of the person or firm to whom the mail is ad­dressed.

b. If a return receipt is requested, check the block on the mailing receipt to show the fee. Near the Certified Mail endorsement on the address side, add the en­dorsement “Return Receipt Requested.” Enter the Certified Mail number on the return receipt card, ad­dress it to himself or herself, and attach it to the back of a small envelope or on the front of a package or large envelope, if the card does not cover the ad­dress. Enter the name and delivery address on the re­verse of the return receipt to show where the receipt is to be sent. When a return receipt is requested, the sender’s name and complete delivery address is re­quired on the mailpiece. The name and delivery ad­dress entered on the reverse of the return receipt do not have to match the sender’s name and return ad­dress on the mailpiece.

c. Affix enough postage to the envelope to pay the Cer­tified Mail fee, the class of mail used, and any addi­tional extra service fees, when applicable.

d. If a postmarked sender’s receipt is requested, attach the Certified Mail sticker to the address side of the ar­ticle and present the article and the completed re­ceipt to the USPS employee, who then round-dates the receipt to show when the article was accepted. If asked to do so, the USPS employee also shows on the receipt the time the article was accepted. Other­wise, attach the “Certified Mail” sticker to the ad­dress side of the article, detach the receipt, and mail the article. Mark the receipt to show the date.

e. If restricted delivery (see 8.0) of Certified Mail is re­quested, endorse the mail “Restricted Delivery.” This service is available only for articles addressed to in­dividuals by name.

[Delete newly renumbered Exhibit 3.2.1, 3.2.3, Privately Printed Form 3800 (context of text relocated to 1.8), 3.2.4, Procedure (context of text relocated to 3.2.2), and 3.2.5, Firm Sheet Three or More Pieces (context of text relo­cated to 1.7).]

4.0 Insured Mail

4.1 Insurance Coverage — Priority Mail Express

Priority Mail Express is insured against loss, damage, or missing contents, subject to these standards:

* * * * * 

[Revise the first sentence of previously renumbered 4.1b to read as follows:]

b. All Priority Mail Express signed for by the addressee (or agent) constitutes a valid delivery, and no indem­nity for loss is paid.***

[Revise the second sentence of previously renumbered 4.1c to read as follows:]

c. ***Additional insurance under 4.1.1 may be pur­chased up to a maximum coverage of $5,000.00.***

[Revise the second sentence of previously renumbered 4.1d to read as follows:]

d. ***Additional terms of indemnity claims are in 609.

4.1.1 Additional Insurance — Priority Mail Express

[Revise the third sentence of previously renumbered 4.1.1 to read as follows:]

***If the label does not contain this block, the mailer uses the “COD” block by crossing out “COD,” writing “INS” to the right, and entering the fee for the coverage.***

4.1.2 Fees for Priority Mail Express Insurance

[Revise the text of previously renumbered 4.1.2 to read as follows:]

The Priority Mail Express additional insurance fee is in addi­tion to postage and other fees. See Notice 123 — Price List.

4.2 Insurance Coverage — Priority Mail

[Revise the text of previously renumbered 4.2 to read as fol­lows:]

Priority Mail pieces bearing an Intelligent Mail package bar­code (IMpb) or USPS retail tracking barcode (see 4.5.3) are insured against loss, damage, or missing contents, up to a maximum of $50.00 or $100.00, subject to the following:

a. Insurance coverage is provided against loss, dam­age, or missing contents, and limited to a maximum liability of $100.00 when the Priority Mail pieces bear an Intelligent Mail package barcode (IMpb) and if the mailer pays Commercial Plus prices.

b. Insurance coverage is provided against loss, dam­age, or missing contents and limited to a maximum liability of $50.00 when the Priority Mail pieces bear an IMpb or USPS retail tracking barcode, and do not otherwise qualify for $100.00 of insurance coverage as described in 4.2a.

c. In addition to the insurance coverage under 4.2a or 4.2b, additional Priority Mail insurance may be pur­chased up to a maximum coverage of $5,000.00.

d. Priority Mail pieces meeting the requirements under 4.2, but not supported by a Shipping Services file must have a full acceptance scan in order to qualify for automatic insurance coverage.

e. Nonnegotiable documents are insured against loss, damage, or missing contents, up to $50.00 per piece, subject to the maximum limit per occurrence as de­fined in 609.0.

f. Insurance coverage under 4.2a or 4.2b is not provid­ed for Priority Mail pieces mailed as Merchandise Re­turn Service, Priority Mail Open and Distribute, or Premium Forwarding Service.

g. Customers may file claims online for insured domes­tic Priority Mail items at http://www.usps.com/do­mestic-claims. Additional terms for indemnity claims are in 609.0.

[Delete previously renumbered 4.2.1, Additional Insurance Priority Mail, in its entirety (text relocated in 4.2).]

[Delete previously renumbered 4.3, Insured Mail Fees, in its entirety (context of text is relocated in new 1.0), then renumber 4.4 through 4.7 as new 4.3 through 4.6.]

4.3 Basic Information

4.3.1 Description

[Revise the text of newly renumbered 4.3.1 to read as fol­lows:]

The following standards apply to insured mail:

a. Insured mail purchased at a retail Post Office loca­tion, online through Click-N-Ship, a USPS-approved provider of PC Postage products, or customer-gen­erated integrated barcodes provides up to $5,000.00 indemnity coverage for articles that are lost, dam­aged, or have missing contents. In order to be eligible for insurance indemnity, a mailpiece must have re­ceived at least one USPS processing scan or the customer must provide proof of insurance (see 609.3.1). Customers are encouraged to deposit in­sured mailpieces with a USPS retail associate.

b. Bulk insurance prices are available for insured arti­cles entered by authorized mailers who meet the cri­teria in 4.5. This service is not available for insurance purchased online.

c. Insured mail provides the mailer with a mailing re­ceipt. No record of insured mail is kept at the office of mailing; however, the USPS maintains insured de­livery records for a period of time. An item insured for $200.00 or less receives a delivery scan. An item in­sured for more than $200.00 receives a delivery scan and the USPS obtains the recipient’s signature as the delivery records. Customers may obtain a delivery record by purchasing additional services; see 6.0 for details.

d. Postal insurance may be purchased at only one source for each mailpiece; combining postal insur­ance from multiple sources is not permitted.

e. First-Class Mail, First-Class Package Service and Priority Mail (including Critical Mail) may be insured, if it contains matter that is eligible to be mailed at Standard Mail, Standard Post, or Package Services prices.

f. For insured mail, the mailer guarantees to pay the ap­plicable return and forwarding postage, unless the mailer writes instructions on the wrapper or envelope not to forward or return the mail.

[Delete newly renumbered 4.3.2, Eligible Matter, in its entirety (context of text relocated to 1.0), then renumber 4.3.3, Ineligible Matter, as new 4.3.2.]

4.3.2 Ineligible Matter

The following types of mail may not be insured:

[Revise the second sentence of newly renumbered 4.3.2a to read as follows:]

a. ***If such matter is mailed, payment is not made for loss, damage, or missing contents.

* * * * * 

[Delete newly renumbered 4.3.2e in its entirety (context of item relocated to 1.0), then renumber newly renumbered 4.3.2g as new item f, and revise the text of 4.3.2f as follows:]

f. Matter mailed at First-Class Mail prices (including Priority Mail) that consists of items described in 123.3.0, 133.3.0, 233.2.0, 333.2.0, and 433.2.0, and required to be mailed at First-Class Mail prices.

[Delete newly renumbered 4.3.3, Additional Services, (con­text of text relocated to 1.0) and 4.3.4, Delivery Record, (context of text relocated to 1.8), then delete newly renum­bered 4.4 Mailing, and 4.4.1, Where to Mail (context of deleted text relocated to 1.0) and renumber newly renum­bered 4.4.2, USPS Inquiries, as new 4.3.3, and 4.4.3, Mark­ings and Forms, as new 4.3.4.]

* * * * * 

4.3.4 Markings and Forms

The treatment of pieces is determined by the insurance amount:

[Revise newly renumbered 4.3.4 to read as follows:]

a. For retail pieces insured for $200.00 or less, the mailer must affix a barcoded Form 3813 (see forms at
http://pe.usps.gov/) to each piece above the delivery address and to the right of the return address. A deliv­ery scan is obtained.

b. For retail pieces insured for more than $200.00, the mailer must affix a barcoded Form 3813-P (see forms at http://pe.usps.gov/) to each piece above the deliv­ery address and to the right of the return address. A signature is obtained at the time of delivery.

c. Mail for which insurance is purchased online must meet the standards in 708.5.0 and in Publication 199, and must include the text marking “Insured” in the in­dicia area of the online label; no Form 3813 or 3813-P is required.

d. All insured pieces must be postmarked by USPS un­less postage is paid by postage meter stamp, permit imprint, or PC Postage (when insurance is purchased online). Mailing receipts are provided under 1.11.

e. Private insurance endorsements or markings may not appear on the address side of mail but may ap­pear elsewhere, if they do not resemble official postal endorsements.

[Delete the following previously renumbered items in their entirety: 4.3.5, Privately Printed Form 3813-P, and 4.3.6, Integrated Barcodes, (context of deleted text relocated to 1.0), 4.3.7, Prohibited Markings (context of text relocated to 4.3.4), 4.3.8, Receipt, (context of text relocated to 1.10), 4.3.9, USPS Records (context of text relocated to 1.11), and 4.3.10, Firm Sheet Three of More Pieces, (context of text moved to 1.0).]

[Insert new item 4.3.5 to read as follows:]

4.3.5 Presenting to Rural Carriers

For insured mail, a mailer may leave the mail in a rural box if the mailer has purchased insurance online, or with a note showing the requested amount of insurance based on the value of the article, if stamps are affixed for postage and fees, or money for postage and fees is left in the box.

4.4 Bulk Insurance for Standard Mail

4.4.1 Eligibility

[Revise newly renumbered 4.4.1 to read as follows:]

To mail at the bulk insurance prices, mailers must obtain an authorization under 4.5.2 and meet the following criteria:

a. Mail a minimum of 10,000 insured articles annually. Mailers may total all insured articles mailed at multi­ple locations.

b. Provide a printed Form 3877 or facsimile and a copy of Form 3877 on a disk or other electronic medium.

c. Mailings on which bulk insurance is requested must have postage and fees paid with permit imprint under a manifest mailing system (705.2.0).

4.4.2 Authorization

[Revise newly renumbered 4.4.2 to read as follows:]

Mailers must apply for authorization to mail at the bulk insurance prices through their local Postmaster by com­pleting the customer portion of the bulk insured service verification form. The Postmaster will verify on this form that the mailer meets the requirements in 4.6.1. If the mailer meets the requirements, the Postmaster will certify on the bulk insured service verification form that the mailer quali­fies and forward the form to the manager of Corporate Accounting (see 608.8.0 for address). After reviewing the information, Corporate Accounting will notify the Postmas­ter of their concurrence who will then notify the customer of the approval.

[Delete newly renumbered 4.6, Delivery, in its entirety (con­text of text relocated to 4.3.1).]

5.0 Certificate of Mailing

[Delete previously renumbered 5.1, Certificate of Mailing Fees, in its entirety, then renumber 5.2 through 5.4 as new 5.1 through 5.3.]

5.1 Basic Information

5.1.1 Description — Individual Pieces

[Revise the second and third sentences of newly renum­bered 5.1.1 to read as follows:]

***Certificate of mailing service does not provide a record of delivery and the Postal Service does not retain copies of Form 3817 or Form 3877(see forms at http://pe.usps.gov/). Each individual form or firm sheet is postmarked (round-dated) at the time of mailing; the form(s) are then returned to the mailer and become the mailer's receipt.

5.1.2 Eligible Matter — Single Piece

[Revise the text of newly renumbered 5.1.2 to read as fol­lows:]

Form 3817, or a USPS-approved facsimile, is used for a certificate of mailing for an individual First-Class Mail, First-Class Package Service, Priority Mail (excluding Critical Mail), Parcel Return Service, Standard Post, or Package Services mailpiece.

[Delete newly renumbered 5.1.3, Three or More Pieces, in its entirety (context of text relocated to 1.0), and then insert a new item 5.1.3 to read as follows:]

5.1.3 Paying Fees

For certificate of mailing, in addition to the correct postage, the applicable certificate of mailing fee must be paid for each article on Form 3817 or listed on Form 3877, and for duplicate copies of either form. When postage evidencing indicia are used to pay the fee, they must bear the full numerical value of the amount paid in the imprint.

5.1.4 Mailer Preparation

[Revise the first sentence of newly renumbered 5.1.4 to read as follows:]

A certificate of mailing must be completed by the mailer and all entries must be typed or printed in ink, by ballpoint pen, or computer-generated; the form or firm sheets become the mailer’s receipts.***

[Delete newly renumbered 5.1.5, Additional Services, in its entirety (context of text relocated to 1.0).]

[Delete newly renumbered 5.3, Presentation, in its entirety, and add new 5.1.5, Quantity Mailing — Three or More Pieces, 5.1.6 Duplicate Copies — After Mailing, and 5.1.7, Presenting to Rural Carrier, to read as follows:]

5.1.5 Quantity Mailings — Three or More Pieces

When the number of articles presented justifies such action, the mailer must comply with these standards:

a. When the mailer requests multiple individual certifi­cates (Form 3817) the forms must be affixed by the stub to the pieces, or the forms must be fastened to­gether and numbered consecutively in the same or­der that the pieces are presented.

b. When the mailer describes and lists three or more in­dividual pieces on Form 3877, but does not present the pieces in the order shown on the sheets, the mail­er must consecutively number each entry line on the sheet and lightly number each piece to show both the corresponding sheet and line number.

5.1.6 Duplicate Copies — After Mailing

To obtain a duplicate copy of the certificate after mailing, the mailer must present the original postmarked certificate and an additional certificate endorsed “Duplicate” or a copy showing the original dates of mailing. The additional certificate is postmarked (round-dated) to show the current date.

5.1.7 Presenting to Rural Carrier

For certificate of mailing, a mailer may provide mail to the rural carrier with the fee for the certificate (Form 3817). The carrier obtains the certificate at the Post Office, attaches the stamps, obtains the postmark (round-date) on the cer­tificate on the day of mailing, and delivers the certificate to the mailer on the next trip.

[Renumber newly renumbered 5.4, Other Bulk Quantities Certificate of Bulk Mailing, as new 5.2.]

5.2 Other Bulk Quantities — Certificate of Bulk Mailing

[Revise the title and text of newly renumbered 5.2.1 to read as follows:]

5.2.1 Description

Form 3606 (see forms at http://pe.usps.gov/) is available only at the time of mailing and is used to specify only the number of identical-weight pieces mailed; it does not pro­vide evidence that a piece was mailed to a particular address. This certificate is provided only for a mailing of First-Class Mail, First-Class Package Service, Priority Mail (excluding Critical Mail), Standard Post, Package Services, Standard Mail (except Customized MarketMail), and Parcel Select. Each Form 3606 is certified and postmarked (round-dated) at the time of mailing and then returned to the mailer as the mailer’s receipt. Certificate of bulk mailing service does not provide a record of delivery and the Postal Service does not retain any copies of Form 3606. The Form 3606 cannot be used as a certificate of mailing of individual mailpieces or itemized lists.

[Revise the title and text of newly renumbered 5.2.2 to read as follows:]

5.2.2 Paying Fees

The applicable certificate of bulk mailing fee must be paid for mailings of identical-weight pieces reported on Form 3606 or for additional copies of the form in addition to the correct postage. Mailers using Form 3606 may affix ordi­nary stamps or postage evidencing indicia on the form to pay the fee. When postage evidencing indicia are used, they must bear the full numerical value of the fee in the imprint. Mailers using Form 3606 with a permit imprint mail­ing also may pay certificate of mailing fees, at the time of mailing, using the same permit imprint.

6.0 Return Receipt

[Delete previously renumbered 6.1 in its entirety (context of text relocated to 1.0) and renumber current 6.2 through 6.5 as new 6.1 through 6.4.]

6.1 Basic Information

6.1.1 Description

[Revise the text of newly renumbered 6.1.1 to read as fol­lows:]

Return receipt service provides a mailer with evidence of delivery (to whom the mail was delivered and date of deliv­ery), and information about the recipient’s actual delivery address. A mailer purchasing a return receipt at the time of mailing may choose to receive the return receipt by mail (Form 3811) or electronically (by email, or by signature extract file format under 7.0). A mailer purchasing a return receipt after mailing will receive the proof of delivery record by email (electronic signature data) or by mail (Form 3811-A). A complete return address is required on the mailpiece when a return receipt is requested. For Priority Mail Express (Form 3811 option only), the return address on the Priority Mail Express label meets this requirement.

[Delete newly renumbered 6.1.2, Eligible Matter (context of text relocated to 1.0), then insert new 6.1.2 to read as follows:]

6.1.2 Calculating Postage with Return Receipt

The weight of the return receipt is excluded from the weight of the mailpiece to which it is attached when computing postage.

6.1.3 Endorsement

[Revise the text of newly renumbered 6.1.3 to read as fol­lows:]

Mail bearing a return receipt (Form 3811) must be endorsed “Return Receipt Requested” above the delivery address and to the right of the return address. No endorsement is required on mail for which electronic return receipt service is requested.

[Delete newly renumbered 6.1.4, Additional Services, and 6.1.5, Privately Printed Form 3811, in their entirety (context of text relocated to 1.0).]

6.2 Obtaining Service

6.2.1 At Time of Mailing

[Revise the text of newly renumbered 6.2.1 to read as fol­lows:]

Mailers requesting return receipt service at the time of mail­ing using Form 3811 must complete the mailer’s entries on the form, including the article identification number; and attach the form on the article. The mailpiece must bear the return address of either the mailer or mailer’s agent. The name and address of the person or organization to which the return receipt is to be returned must be that of the mailer or the mailer’s agent, except for certain restricted mailings of cigarettes and smokeless tobacco. When required by 601.12.5.2, 601.11.7.2, or 601.11.8, a mailer must address the sender’s address block of the return receipt to the Pricing and Classification Service Center (PCSC) PACT, Mailing Office (see 608.4.1 for address).

6.2.2 After Mailing

[Revise the third sentence of the introductory text of newly renumbered 6.2.2 to read as follows:]

***Mailers may request a delivery record by completing Form 3811-A, paying the appropriate fee and submitting the request to the appropriate office as follows:

* * * * * 

[Delete newly renumbered 6.3, Delivery, in its entirety (con­text of text relocated to 1.10) and renumber 6.4, Requests for Delivery Information, as new 6.3.]

[Revise the title of newly renumbered 6.3 to read as fol­lows:]

6.3 Other Requests for Delivery Information

* * * * * 

[Delete newly renumbered 6.3.3, Fee Not Charged, in its entirety (context of text explained in 6.3.2).]

* * * * * 

7.0 Bulk Proof of Delivery

[Revise the title of previously renumbered 7.1 to read as fol­lows:]

7.1 Basic Information

***Bulk proof of delivery records are available as follows:

* * * * * 

[Revise previously renumbered 7.1b to read as follows:]

b. To participants having the ability to upload electronic files to the USPS, or who use a pre-printed extra ser­vice label which provides for obtaining the recipient's signature at the time of delivery.

* * * * * 

[Revise previously renumbered 7.1f to read as follows:]

f. Priority Mail Express mailers requesting bulk proof of delivery must use Priority Mail Express Manifesting service.

7.2 Eligibility

[Revise the introductory text of previously renumbered 7.2 to read as follows:]

Mailers who use retail extra service labels cannot partici­pate in bulk proof of delivery. Bulk proof of delivery is avail­able to mailers who participate in the following mailing programs:

* * * * * 

[Revise the text of 7.2f to read as follows (also note that the current text for item f is not bulleted as it should be):]

f. To mailers who use privately printed forms and pur­chase electronic return receipt service at the time of mailing in conjunction with Certified Mail, Collect on Delivery (COD), insurance for more than $200, or Registered Mail.

7.3 Certification

[Revise the text of previously renumbered 7.3 to read as fol­lows:]

To receive bulk proof of delivery, a mailer (or designee) must receive the certification to mail using Confirmation Services, privately printed labels, or manifest Priority Mail Express, and transmit files as described in Publication 199 at https://ribbs.usps.gov/index.cfm?page=intellmailpackage.
To receive certification, the following requirements must be met:

a. Mailer must have a Mailer ID number obtained through the Business Customer Gateway at https://gateway.usps.com/bcg/login.htm.

b. Participant must submit a completed Form 5053 and designate who will receive the records.

c. Participant must submit a completed Form 5054, if credit card payment is requested.

7.4 Prices and Fees

[Revise the text of previously renumbered 7.4 to read as fol­lows:]

Mailers wishing to receive bulk proof of delivery records must pay the fees for the applicable extra service (7.2) by including the postage affixed to the mailpiece, or by credit card after completing Form 5054.

8.0 Restricted Delivery

[Delete previously renumbered 7.1, Restricted Delivery Fee, in its entirety and renumber 8.2 through 8.4 as new 8.1 through 8.3.]

8.1 Basic Information

8.1.1 Description

[Revise the second sentence of newly renumbered 8.1.1 to read as follows:]

***The addressee must be an individual specified by name.

[Delete newly renumbered 8.1.2, Eligible Matter, in its entirety (context of text relocated to 1.0), then renumber 8.1.3, Endorsement, as new 8.1.2.]

8.1.2 Endorsement

[Revise the text of newly renumbered 8.1.2 to read as fol­lows:]

Mail for which restricted delivery is requested must be endorsed “Restricted Delivery” placed above the address and to the right of the return address.

[Delete newly renumbered 8.1.4, Return Receipt, and 8.1.5, Additional Services, in their entirety (context of text relo­cated to 1.0.]

8.2 Obtaining Service

* * * * * 

8.2.2 After Mailing

[Revise the third sentence of newly renumbered 8.2.2 to read as follows:]

***USPS failure to provide the service because delivery was made before the delivery office received the request is not grounds for a refund.

8.3 Delivery

8.3.1 Conditions

[Revise the introductory text of newly renumbered 8.3.1 to read as follows:]

Mail marked “Restricted Delivery” is delivered only to the addressee or to the person authorized in writing as the addressee’s agent to receive the mail, and with these exceptions:

* * * * * 

[Revise the text of newly renumbered 8.3.1c to read as fol­lows:]

c. Mail for the commander or other officials of military organizations by name and title, is delivered to the unit mail clerk, mail orderly, postal clerk, assistant postal clerk, or postal finance clerk, when such indi­viduals are designated on DD (Department of De­fense) Form 285 to receipt for all mail addressed to the units for which they are designated. If the person accepting mail is designated on DD Form 285 to re­ceipt for ordinary mail only, then restricted delivery mail addressed to the commander, or other official by name and title, is delivered to the mail clerk only if the addressee authorizes under 8.3.2.

* * * * * 

8.3.3 Agent Authorization

[Revise the second and third sentences of newly renum­bered 8.3.3 to read as follows:]

***The addressee must make the notation “this authoriza­tion is extended to include restricted delivery (or Adult Sig­nature Restricted Delivery) mail” on Form 3801 or in the letter to the Postmaster. Form 3849 also may be used for the authorization if the Post Office has no standing delivery order or letter on file.***

8.3.4 Joint Addressees

[Revise the first sentence of newly renumbered 8.3.4 to read as follows:]

When mail is addressed to two or more persons jointly, all addressees or their agents must be present to accept deliv­ery together.***

* * * * * 

9.0 Adult Signature

[Delete previously renumbered 9.1, Prices, in its entirety (context of text relocated to 1.0 and 9.1.2) and renumber 9.2 through 9.6 as new 9.1 through 9.5.]

9.1 Basic Information

9.1.1 Description

[Revise the text of newly renumbered 9.1.1 to read as fol­lows:]

Adult Signature service provides electronic confirmation of the delivery or attempted delivery of the mailpiece and sig­nature of the recipient, who is 21 years of age or older. Prior to delivery, the recipient must furnish proof of age via a driver’s license, passport, or other government-issued photo identification that lists age or date of birth. The USPS maintains a record of delivery (including the addressee’s signature) for two years. The Adult Signature options are:

a. Adult Signature Required — provides delivery to a person who is 21 years of age or older. Upon delivery, an adult who is 21 years of age or older must provide one of the forms of identification listed above and provide a signature for receipt of the mailpiece.

b. Adult Signature Restricted Delivery — provides Adult Signature Required with the additional restriction of limiting delivery to a specific addressee or authorized agent who is 21 years of age or older. If the specific individual is not 21 years of age or older, the mail­piece will be returned to sender.

9.1.2 Obtaining Service

[Revise the text of newly renumbered 9.1.2 to read as fol­lows:]

Customers may obtain Adult Signature Required and Adult Signature Restricted Delivery by producing qualified ship­ping labels with Intelligent Mail package barcodes. See 1.0 for available classes of mail and combination of other extra and additional services. The Adult Signature Required or Adult Signature Restricted Delivery fee must be paid in addition to the correct postage using Click-N-Ship, PC Postage, Permit imprint (if the customer electronically sub­mits postage statements and mailing documentation), or IBI postage meter. Conditions in 8.3.1 and 8.3.2 also apply to Adult Signature Restricted Delivery items.

[Delete newly renumbered 9.1.3, Eligible Matter, and 9.1.4, Ineligible Matter (context of text relocated to 1.0), in their entirety.]

[Delete newly renumbered 9.1.5, Confirmation of Delivery (context of text relocated to 1.8), and 9.1.6, Additional Ser­vices (context of text relocated to 1.0), in their entirety.]

[Delete newly renumbered 9.2, Basic Delivery Standards (context of text relocated to 1.9), and 9.3, Privately Printed Labels (context of text relocated to 1.7), in their entirety, and then renumber 9.4, Where to Mail, as new 9.2.]

[Revise the title and text of newly renumbered 9.2 to read as follows:]

9.2 Additional Standards for Mailing

A shipment of cigarettes and smokeless tobacco with Adult Signature service, mailed by certain individuals under 601.11.0, requires the mailer to present items at a retail counter.

[Delete newly renumbered 9.5, Firm Sheets Three or More Pieces (context of text relocated to 1.9), in its entirety.]

10.0 Return Receipt for Merchandise

[Delete previously renumbered 10.1, Return Receipt for Merchandise Fees, (context of text relocated to 1.0) in its entirety, and then renumber 10.2 through 10.4 as new 10.1 through 10.3.]

10.1 Basic Information

10.1.1 Description

[Revise the text of newly renumbered 10.1.1 to read as fol­lows:]

Return receipt for merchandise is a form of return receipt service that provides the sender with a mailing receipt (Form 3804) and a return receipt (Form 3811) (see forms at http://pe.usps.gov/). After delivery, the return receipt is mailed back to the sender and also supplies the recipient’s actual delivery address if it is different from the address used by the sender. A delivery record is maintained by the USPS, but no record is kept at the office of mailing. A return receipt for merchandise may not be requested after mail­ing, and restricted delivery is not available.

[Delete newly renumbered 10.1.2, Eligible Matter, in its entirety, and then renumber 10.1.3 as new 10.1.2. Delete newly renumbered 10.1.4, Additional Services, in its entirety (context of deleted sections relocated to 1.0).]

10.1.2 Return Receipt for Merchandise for Standard Mail

[Revise the text of newly renumbered 10.1.2 to read as fol­lows:]

If return receipt for merchandise is requested for all of the pieces in a Standard Mail mailing consisting of pieces of identical weight, then postage may be paid only with metered postage or permit imprint. If return receipt for mer­chandise is not requested for all of the pieces in the mailing, or if the pieces are not identical weight, then either the exact metered postage must be affixed to each piece or postage must be paid with permit imprint under a manifest mailing system (705.2.0).

10.2 Mailing

[Revise the title and text of newly renumbered 10.2.1 to read as follows:]

10.2.1 How to Mail

A mailer can obtain Forms 3804 and 3811 at the Post Office or order them online at www.usps.com or from any rural carrier. Return receipt for merchandise mail must bear a barcoded brown Form 3804.

Observe these procedures:

a. Enter the name and complete address of the person or firm to whom the mail is addressed on the receipt part of the Form 3804.

b. Affix the numbered, barcoded part of the gummed la­bel from Form 3804 to the address side of the mail­piece. The label part of the form and the endorsement “Return Receipt Requested” must be placed above the delivery address and to the right of the return address, or to the left of the delivery ad­dress on parcels. Give the completed receipt part of the Form 3804 to a USPS employee. If asked to do so, the USPS employee must show on the receipt the time the article was accepted for mailing. If given to a rural carrier, the carrier returns the postmarked re­ceipt to the mailer.

c. Place the correct endorsement on the address side of the mailpiece. Enter the return receipt for mer­chandise number on Form 3811. Address the form to yourself and attach it to the front of the mailpiece. If the Form 3811 would cover the address, attach it to the back of the mailpiece. The name of the person to whom the return receipt is to be returned must be the same as that of the sender.

d. Affix the correct amount of postage and fees to the article.

e. To request waiver of signature, detach both parts of the gummed sections of label 3804 and attach to the mailpiece. By signing the waiver on Form 3804, the mailer authorizes the USPS delivery employee to sign the return receipt in lieu of obtaining the ad­dressee’s or addressee’s agent’s signature. The item is then delivered to the addressee’s mail receptacle or other secure location.

[Delete newly renumbered 10.2.2, How to Mail (text relo­cated to new 2.1), 10.2.3, Available Destinations, (context of text relocated to 1.0), 10.2.4, Form 3804 (text relocated in 2.1), 10.2.5, Privately Printed Form 3804, (context of text relocated to 1.0), 10.2.6, Barcodes and 10.2.7, Firm Sheet Three or More Pieces (context of text relocated to 1.0), then renumber 10.2.8 as new 10.2.2.]

10.2.2 Receipt Not Received

[Revise the text of newly renumbered 10.2.2 to read as fol­lows:]

A mailer who does not receive return receipt for merchan­dise service for which the mailer has paid may request delivery information at no additional charge, by using Form 3811-A; filed within two years after the date of mailing.

[Delete newly renumbered 10.3, Delivery, in its entirety (context of text relocated to 1.10).]

11.0 USPS Tracking

[Delete previously renumbered 11.1, USPS Tracking Fee, in its entirety (context of text relocated to 1.0), then renumber 11.2 through 11.6 as new 11.1 through 11.5.]

11.1 Basic Information

11.1.1 Description

[Revise the text of newly renumbered 11.1.1 to read as fol­lows:]

USPS Tracking provides the mailer with information about the date and time an article was delivered or the date and time of the delivery attempt. USPS Tracking is available only at the time of mailing. No record is kept at the office of mailing. USPS Tracking does not include insurance, but insurance may be purchased as an additional service. Some statutes governing the mailing of legal documents may require the use of Certified Mail or Registered Mail. For mailings to APO/FPO/DPO destination addresses, USPS Tracking may not always provide the mailer with online information of an event scan.

[Delete newly renumbered 11.1.2, Eligible Matter, in its entirety (context of text relocated to 1.0), then renumber 11.1.3 as new 11.1.2.]

11.1.2 Electronic Option USPS Tracking for Standard Mail

[Revise the text of newly renumbered 11.1.2 to read as fol­lows:]

If electronic option USPS Tracking is requested for all par­cels in a Standard Mail mailing and the pieces are of iden­tical weight, then postage may be paid only with metered postage or permit imprint under 444.2.0. If electronic option USPS Tracking is not requested for all of the pieces in the mailing, or if the pieces are not identical weight, then either the exact metered postage must be affixed to each piece or postage must be paid with permit imprint under a manifest mailing system (705.2.0).

[Insert new 11.1.3 to read as follows:]

11.1.3 Additional Physical Standards

For the purposes of using USPS Tracking with Standard Post, Media Mail, Library Mail, Bound Printed Matter, or Parcel Select, the parcel must meet these additional requirements:

a. The surface area of the address side of the parcel must be large enough to contain completely and leg­ibly the delivery address, return address, postage, and any markings, endorsements, and extra service labels.

b. Except as provided in (11.3c) for machinable parcels, the parcel must be more than 3/4 inch thick at its thickest point.

c. If the mailpiece is a machinable parcel under 401.1.0 and no more than 3/4 inch thick, the contents must be prepared in a strong and rigid fiberboard box or similar container or in a container that becomes rigid after the contents are secured. The parcel must be able to maintain its shape, integrity, and rigidity throughout processing and handling without collaps­ing into a letter-size or flat-size piece.

[Delete newly renumbered 11.1.4, Ineligible Matter, in its entirety (context of text relocated to 1.0), then renumber 11.1.5, Service Options, as new 11.1.4.]

11.1.4 Service Options

The USPS Tracking options are:

[Revise the last two sentences of newly renumbered 11.1.4a to read as follows:]

a. ***A mailer may also present mailpieces to a retail employee at a Post Office, station, or branch; and the retail associate will affix a USPS Tracking label to the item. See 1.9 to obtain delivery information.

[Revise the last sentence of newly renumbered 11.1.4b to read as follows:]

b. ***Mailers wishing to obtain a mailing receipt may use Form 3877.

[Delete newly renumbered 11.1.5, Additional Services, and 11.1.6, Firm Sheets Three or More Pieces, in their entirety (context of text relocated to 1.0).]

11.2 Labels

11.2.1 Types of Labels

[Revise newly renumbered 11.2.1 to read as follows:]

Mailers using privately printed USPS Tracking labels must meet the requirements in 1.8. Mailers not printing their own privately printed labels must use one of the label options as follows:

a. Label 400 may be used by electronic option mailers, affixed to mailpieces by a USPS retail associate, or affixed to mailpieces with postage and fees prepaid by metered indicia or ordinary stamps.

b. Unique, product specific USPS-provided tracking la­bels are for use by electronic option mailers. The la­bels are populated with the product service type code and customer’s Mailer Identification (MID) num­ber in the Intelligent Mail package barcode (IMpb).

11.2.2 Label Placement

[Revise newly renumbered 11.2.2 to read as follows:]

The barcoded label section of Label 400 or USPS Tracking label must be placed completely on the address side of the mailpiece, above the delivery address and to the right of the return address or to the left of the delivery address. A pri­vately printed USPS Tracking label (under 1.8) that is sepa­rate from the address label must be placed in close proximity to the address label.

[Delete 11.3, Barcodes, 11.4, Electronic File Transmission, and 11.5, Acceptance, in their entirety (context of deleted sections are relocated in 1.0.)]

12.0 Signature Confirmation

[Delete previously renumbered 12.1, Signature Confirma­tion Fees, in its entirety (context of text relocated to 1.0), then renumber 12.2 through 12.6 as new 12.1 through 12.5.]

12.1 Basic Information

12.1.1 Description

[Revise the text of newly renumbered 12.1.1 to read as fol­lows:]

Signature Confirmation provides the mailer with informa­tion about the date and time an article was delivered or the date and time of the delivery attempt. A delivery record, including the addressee’s signature, is maintained by the USPS and is available electronically or by email, upon request. Some statutes governing the mailing of legal doc­uments may require the use of Certified Mail or Registered Mail rather than Signature Confirmation.

[Delete newly renumbered 12.1.2, Eligible Matter, and 12.1.3, Ineligible Matter, in their entirety (context of deleted text relocated to 1.0), then, add new 12.1.2 as follows:]

12.1.2 Additional Physical Standards

For Signature Confirmation with Standard Post, Media Mail, Library Mail, Bound Printed Matter, or Parcel Select, the parcel must meet these additional requirements:

a. The surface area of the address side of the parcel must be large enough to contain completely and leg­ibly the delivery address, return address, postage, and any markings, endorsements, and extra service labels.

b. Except as provided in (12.2.2c) for machinable par­cels, the parcel must be greater than 3/4 inch thick at its thickest point.

c. If the mailpiece is a machinable parcel under 401.1.0 and no greater than 3/4 inch thick, the contents must be prepared in a strong and rigid fiberboard box or similar container or in a container that becomes rigid after the contents are enclosed and the container is secured. The parcel must be able to maintain its shape, integrity, and rigidity throughout processing and handling without collapsing into a letter-size or flat-size piece.

12.1.3 Service Options

[Revise newly renumbered 12.1.3 to read as follows:]

The Signature Confirmation options are:

a. Retail option: Available at Post Offices at the time of mailing. A mailing receipt is provided.

b. Electronic option: Available to mailers who establish an electronic link with the USPS to exchange acceptance and delivery data. No mailing receipt is provided.

[Delete newly renumbered 12.1.4, Proof of Delivery, 12.1.5, Additional Services, 12.1.6, Where to Mail, and 12.1.7, Firm Sheets Three or More Pieces, in their entirety (context of deleted text in relocated to 1.0).]

12.2 Labels

12.2.1 Types of Labels

[Revise newly renumbered 12.2.1 to read as follows:]

Mailers must use one of the following labels:

a. Form 153 (see forms at http://pe.usps.gov/), ob­tained from the Post Office at no charge, may be used only with the retail option.

b. Label 315 electronic Signature Confirmation is avail­able to electronic option mailers.

c. Privately printed barcoded labels must meet the re­quirements in 1.8.2. On the Priority Mail label, mailers must use the registered trademark symbol following the Priority Mail text or add the following statement at the bottom of the label in at least 6-point Helvetica type: “Priority Mail is a registered trademark of the U.S. Postal Service.” See Parcel Labeling Guide or Publication 97 available on RIBBS.

12.2.2 Label Placement

[Revise newly renumbered 12.2.2 to read as follows:]

The barcoded label section of Label 315 or Form 153 (see forms at http://pe.usps.gov/) must be placed completely on the address side, either above the delivery address and to the right of the return address, or to the left of the delivery address. A privately printed Signature Confirmation label that is separate from a privately printed address label must be placed in close proximity to the address label.

[Delete newly renumbered 12.3, Barcodes, 12.4, Electronic File Transmission, and 12.5, Acceptance, in their entirety (context of deleted text relocated to 1.0 and also provided under 708.5).]

13.0 Collect on Delivery (COD)

[Delete previously renumbered 13.1, Collect on Delivery Fees, in its entirety (context of deleted text relocated to 1.0), then renumber 13.2 through 13.5 as new 13.1 through 13.4.]

13.1 Basic Information

13.1.1 Description

[Revise the text of newly renumbered 13.1.1 to read as fol­lows:]

Any mailer may use Collect on Delivery (COD) service to mail an article (using a unique COD number for each article) for which the mailer has not been paid and have its price and the cost of the postage collected (not to exceed $1,000.00) from the addressee (or agent). COD service pro­vides the mailer with a mailing receipt and the USPS main­tains a record of delivery (including the recipient’s signature) for two years. The recipient has the option to pay the COD charges (with one form of payment) by cash, or a personal check or money order made payable to the mailer (accepted by the USPS employee upon the recipient’s pre­sentation of adequate identification). The USPS forwards the check or money order to the mailer. If payment is made by cash, in addition to the COD amount, a money order fee is included in the amount collected from the recipient. The Postal Service cannot intervene in disputes between mail­ers and recipients of COD mail after payment was returned to the mailer. Customers may obtain a delivery record by purchasing a return receipt. Bulk proof of delivery service (7.0) is also available if purchasing electronic return receipt service at the time of mailing.

[Delete newly renumbered 13.1.2, Eligible Matter, in its entirety (context of deleted text relocated to 1.0), then add new 13.1.2 to read as follows:]

13.1.2 Additional Conditions for COD Mail

COD service is available under the following additional conditions:

a. The name and address of the person to whom the re­mittance is to be sent must appear in the proper lo­cation on the COD form and in the return address area on the COD article with the postal endorse­ments for return, if undeliverable. The return address must be the same in both locations except that a mailer using a privately printed COD form may print a different address on the remittance coupon where payments are to be sent.

b. The mailer guarantees to pay any return postage, un­less otherwise specified on the form.

c. The goods shipped are ordered by the addressee.

d. COD service may not be used for:

1. Articles sent to international destinations, or from an APO or FPO address, including official mail and shipments to Armed Forces agencies.

2. The return of merchandise about which some dis­satisfaction arises, unless the new addressee consents in advance to such return.

3. The mailing of only bills or statements of account, even with the addressee’s consent. If a legitimate COD shipment of merchandise is mailed, the bal­ance due on a past or expected transaction may be included in the charges on a COD article, if the addressee consents in advance to such action. In such a case, USPS indemnity is limited to the value of the article lost or damaged, not the full COD charges to be collected.

4. Movies mailed by exhibitors to movie manufactur­ers, distributors, or exchanges.

5. Collection agency purposes.

6. Articles sent to or from the Republic of the Mar­shall Islands and the Federated States of Micron­esia.

[Delete newly renumbered 13.1.3, Additional Services, in its entirety (context of deleted text relocated to 1.0) and renumber 13.1.4 and 13.1.5 as new 13.1.3.and 13.1.4]

13.1.3 Registered COD Mail

[Revise the first and the third and fourth sentences of newly renumbered 13.1.3 to read as follows:]

Sealed domestic mail bearing First-Class Mail, First-Class Package Service, or Priority Mail postage may be sent as registered COD mail. ***The maximum amount collectible from the recipient on one article is $1,000.00. Indemnity is available up to the registry limit of $25,000 by paying the registry fee for the value declared.***

13.1.4 Priority Mail Express COD

[Revise the text of newly renumbered 13.1.4 to read as fol­lows:]

Any article sent COD also may be sent by Priority Mail Express (1-Day and 2-Day service only) when a signature is requested. The maximum amount collectible from the addressee on one article is $1,000.00, and indemnity is lim­ited to $1,000.00. Priority Mail Express postage and the proper COD fees must be paid. Both the Priority Mail Express label and COD form must be affixed to each arti­cle.

[Delete newly renumbered 13.1.5, Ineligible Matter, in its entirety (context of deleted text relocated in 1.0 and 13.1.2), then add new 13.1.5 to read as follows:]

13.1.5 Mailing

COD mail must be presented for mailing as provided in 1.5 to the local Post Office or to rural carriers when the articles are prepared properly, with stamps for the required postage and fees affixed. If the mailer wants insurance for an amount more than the COD amount to be collected, that amount must be shown.

[Delete newly renumbered 13.1.6, Redirecting COD Arti­cles, in its entirety (context of text provided in 507.5.0), then add new 13.1.6, 13.1.7 and 13.1.8 to read as follows:]

13.1.6 Identifying Number

Each COD article is identified by a number on each section of the COD form. When COD is used with Priority Mail Express, Registered Mail, Hold for Pickup service or, a sep­arate barcoded shipping label (under 1.8.2), the mailer must place both the label and the COD form on the front of the article. The Priority Mail Express article number or the Registered Mail number is used for delivery receipt and indemnity claims.

13.1.7 Delays

Mailers may report delays in remittance (more than 60 days for domestic mailings) to the Postal Inspection Service by providing all necessary particulars.

13.1.8 Delivery

Except for Priority Mail Express COD, a Postmaster may restrict delivery of COD mail if the amount to be collected makes the carrier a potential target for theft or if previous experience indicates that the addressee will be unavailable to receive the article at the time of delivery.

13.2 Forms

13.2.1 Form 3816

[Revise newly renumbered 13.2.1 to read as follows:]

The mailer must securely affix a completed COD Form 3816 (retail version, see forms at http://pe.usps.gov/) or Form 3816-AS (USPS approved privately printed version under 1.8) to each article. The form must be attached either above the delivery address and to the right of the return address, or to the left of the delivery address on parcels. When a mailer uses a Form 3816-AS that does not provide detachable second and third copies, Form 3877 also must be used. Privately printed or computer-generated firm sheets may be used under the standards in 1.11. The mailer must submit firm sheets in duplicate and will receive one copy of the postmarked form as a mailing receipt (in lieu of Copy 3 of Form 3816 or Form 3816-AS) after the entries are verified by a Postal Service employee. The acceptance Post Office retains the second copy.

[Delete newly renumbered 13.2.2, Privately Printed Form 3816-AS, in its entirety (context of deleted text relocated in 1.0), then add new 13.2.2 to read as follows:]

13.2.2 Completing COD Forms

The form must show article number, names and domestic addresses of mailer and addressee, amount due mailer, and amount of money order fee necessary to make remit­tance. The USPS is not responsible for errors that a mailer makes in stating the charges to be collected. The informa­tion required on the COD form must be handwritten with ink, typewritten, or computer printed. The mailer may not stipulate “Cash Only” on the COD form.

13.2.3 Nursery Stock

[Revise the text of newly renumbered 13.2.3 to read as fol­lows:]

A firm that mails nursery stock may use Form 3816-AS and include instructions for disposing of shipments not deliv­ered immediately by printing instructions on the back of the delivery office part of the COD form (item a) and on the remittance coupon (item b) as follows:

a. “If recipient refuses to pay charges for any reason, deliver at once without collecting the charges. See remittance coupon for further instructions.”

b. “Return this coupon with payment. If parcel is deliv­ered without collection of charges, or is destroyed af­ter 10 days, check disposition and send coupon to sender in penalty envelope.”

n Delivered to addressee without collecting charges.

n Destroyed after 10 days.

[Delete newly renumbered 13.3, Mailing, in its entirety (context of deleted text relocated in 1.5 and 1.0, then delete newly renumbered 13.4, Delivery, context of text relocated to 1.0).]

14.0 Special Handling

[Delete previously renumbered 14.1, Fees for Special Han­dling, in its entirety (context of text relocated to 1.0), then renumber previously renumbered 14.2, Basic Information, as new 14.1.]

14.1 Basic Information

14.1.1 Description

* * * * * 

[Delete newly renumbered 14.1.2, Eligible Matter, and 14.1.3, Additional Services, in their entirety (context of deleted text relocated to 1.0), then renumber 14.1.4 through 14.1.6 as new 14.1.2 through 14.1.4.]

* * * * * 

505 Return Services

* * * * * 

2.0 Permit Reply Mail

2.1 General Information

* * * * * 

2.1.2 Services

[Revise the text of 2.1.2 to read as follows:]

No extra services are permitted with PRM.

* * * * * 

3.0 Merchandise Return Service

* * * * * 

3.3 Additional Standards for Permit Holder

* * * * * 

3.3.3 USPS Tracking

[Revise the text of 3.3.3 to read as follows:]

The permit holder may obtain USPS Tracking with MRS when meeting the standards in 503.0 and when the MRS labels are approved by the USPS. MRS labels with USPS Tracking barcodes are shown in Exhibit 3.5.13d and may be combined with insurance and special handling, or both.

* * * * * 

4.0 USPS Return Services

* * * * * 

4.3 Extra Services

[Revise the text of 4.3 to read as follows:]

Only USPS insurance for items with a value of $200 or less can be purchased by the mailer at retail for Priority Mail Return Service, First-Class Package Return Service, and Ground Return Service. See 503.0 for additional informa­tion.

* * * * * 

507 Mailer Services

1.0 Treatment of Mail

* * * * * 

1.8 Returning Mail

* * * * * 

1.8.7 Post Office Box

[Revise the text of 1.8.7 to read as follows:]

Deliverable mail addressed to a Post Office box is not returned until after the box is declared vacant, except for certified, Collect on Delivery (COD), insured, registered, postage due, Adult Signature, and perishable mail.

* * * * * 

2.0 Forwarding

* * * * * 

2.3 Postage for Forwarding

* * * * * 

2.3.7 Extra Services

[Revise the text of 2.3.7 to read as follows:]

Certified, Collect on Delivery (COD), USPS Tracking, insured, registered, Signature Confirmation, Adult Signa­ture, return receipt for merchandise, and special handling mail, is forwarded to a domestic address only without addi­tional extra service fees, subject to the applicable postage charge.

* * * * * 

4.0 Address Correction Services

* * * * * 

4.3 Sender Instruction

* * * * * 

4.3.4 Holding Mail

[Revise the first sentence of 4.3.4 to read as follows:]

At the sender’s request, the delivery Post Office holds mail, other than Registered Mail, insured, Certified Mail, COD, Adult Signature, Signature Confirmation, and return receipt for merchandise, for no fewer than 3 days nor more than 30 days.***

* * * * * 

7.0 Pickup on Demand Service

* * * * * 

7.2 Basic Standards

* * * * * 

7.2.3 Extra Services

[Revise the text of 7.2.3 to read as follows:]

Certified Mail, USPS Tracking, Adult Signature (not allowed for certain items under 503.9.0), insurance, Signature Con­firmation, and return receipt, are the only extra postal ser­vices that may be used with pieces that are picked up.

* * * * * 

508 Recipient Services

1.0 Recipient Options

* * * * * 

1.1.3 Refusal After Delivery

***The following may not be refused and returned postage-free after delivery:

[Revise item 1.1.3a to read as follows:]

a. Pieces sent as Registered Mail, insured, Certified Mail, Collect on Delivery (COD), Adult Signature, and return receipt for merchandise.

* * * * * 

1.1.7 Priority Mail Express and Accountable Mail

[Revise the introductory text of 1.1.7 to read as follows:]

The following conditions also apply to the delivery of Prior­ity Mail Express, Registered Mail, Certified Mail, insured for more than $200.00, Adult Signature, or COD, as well as mail for which a return receipt or a return receipt for mer­chandise is requested or for which the sender has specified restricted delivery):***

* * * * * 

600 Basic Standards for All Mailing Services

* * * * * 

602 Addressing

1.0 Elements of Addressing

* * * * * 

1.5 Return Addresses

* * * * * 

1.5.3 Required Use of Return Addresses

The sender’s domestic return address must appear legibly on:

* * * * * 

[Add new item 1.5.3p to read as follows:]

p. Adult Signature.

* * * * * 

3.0 Use of Alternative Addressing

* * * * * 

3.1.2 Prohibited Use

Alternative addressing formats may not be used on:

* * * * * 

[Revise the introductory text of item 3.1.2e to read as fol­lows:]

e. Mail with the following extra services:

* * * * * 

[Add new item 3.1.2e9 to read as follows:]

9. Adult Signature.

* * * * * 

604 Postage Payment Methods

* * * * * 

9.0 Exchanges and Refunds

* * * * * 

9.2 Postage and Fee Refunds

* * * * * 

9.2.3 Full Refund

A full refund (100%) may be made when:

* * * * * 

[Revise item 9.2.3e to read as follows:]

e. Fees are paid for Registered Mail, special handling, Certified Mail, USPS Tracking, Adult Signature, return receipt, or Signature Confirmation, and the article fails to receive the extra service for which the fee is paid.

* * * * * 

9.2.4 Postage Refunds Not Available

Refunds are not made for the following:

* * * * * 

[Revise item 9.2.4b to read as follows:]

b. Collect on Delivery (COD), Priority Mail Express insur­ance, insured mail, Adult Signature, and Registered Mail fees, after the USPS accepts the article (even if the article is later withdrawn from the mail).

* * * * * 

9.3 Refunds of Postage Evidencing Systems

* * * * * 

9.3.10 Unused, Dated PC Postage Indicia with PIC

[Revise the introductory text of 9.3.10 to read as follows:]

The refund request should reflect any package identifica­tion code (PIC). Requests for refund of international mail postage (domestic origin only) and fees may include valid PICs for any form of USPS Tracking, Signature Confirma­tion, Adult Signature, or Priority Mail Express, and include those PICs available through Track & Confirm on www.usps.com. Requests for refund of PC Postage indicia that contain a valid PIC are provided as follows:***

* * * * * 

609 Filing Indemnity Claims for Loss or Damage

* * * * * 

6.0 Adjudication of Claims

6.1 Initial Adjudication of Claims

[Revise the text of 6.1 to read as follows:]

USPS Accounting Services adjudicates and determines whether to uphold a claim in full or in part, or deny a claim in full.

* * * * * 

700 Special Standards

* * * * * 

705 Advanced Preparation and Special Postage Payment Systems

* * * * * 

2.0 Manifest Mailing System

* * * * * 

2.9 Electronic Verification System

* * * * * 

2.9.3 Extra Services

[Revise the text of 2.9.3 to read as follows:]

eVS mailers may use the extra services under 503.0 if they are available for the specific class of mail used.

* * * * * 

21.0 Postage Due Weight Averaging Program

21.1 Basic Information

* * * * * 

21.1.3 Quality Control

[Revise the first sentence of 21.1.3 to read as follows:]

PDWA customers may elect to establish a quality control program to ensure that all missorted and accountable mail (including Certified Mail, Collect on Delivery (COD), return receipt for merchandise, USPS Tracking, Adult Signature, and Signature Confirmation) is identified and returned to the servicing Post Office prior to being opened.***

* * * * * 

708 Technical Specifications

* * * * * 

5.0 Standards for Package and Extra Service Barcodes

5.1 Intelligent Mail Package Barcode

* * * * * 

5.1.3 Barcode Data Fields

[Revise the second sentence of 5.1.3 as follows:]

***Detailed specifications are provided in Publication 199 and on RIBBS at http://ribbs.usps.gov/.

* * * * * 

5.1.4 Physical Barcode Requirements

Detailed physical specifications for barcodes are provided in the resource documents and in Publication 199 available on RIBBS at http://ribbs.usps.gov/. Physical barcode requirements are as follows:

* * * * * 

g. Human-Readable Representation of Barcode Data and Service Banner: text must be printed in accor­dance with Exhibit 5.1.4 and as follows:***

[Revise the last sentence of item 5.1.4g.2 to read as fol­lows:]

2. ***See Publication 199 for additional informa­tion.

* * * * * 

5.1.5 Print Quality Requirements

[Revise the first sentence of 5.1.5 to read as follows:]

Detailed specifications for measuring print quality are defined in the Intelligent Mail Package Barcode Specifica­tion and Publication 199.

* * * * * 

5.2 Other Package Barcodes

* * * * * 

[Revise the title of 5.2.3 as follows:]

5.2.3 Use With USPS Tracking or Signature Confirmation

Eligible machinable parcels may qualify for the barcode discount and bear a USPS Tracking or Signature Confirma­tion barcode using one of the following options:

[Revise the last sentence of 5.2.3a to read as follows:]

a. ***Single concatenated barcodes must be prepared in accordance with the technical specifications and requirements in 503.0 for USPS Tracking or Signa­ture Confirmation, and in Publication 199.***

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[Revise the text of 5.2.3b to read as follows:]

b. Separate Barcodes. Mailers may place both a postal routing barcode described in 5.2.2 and a USPS Tracking barcode or Signature Confirmation barcode described in 503.0 and in Publication 199 on the same parcel.

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5.2.4 Use With Confirmation Services and Insurance (Integrated Barcode)

To eliminate the need to place one barcode for USPS Tracking or Signature Confirmation and another barcode for insurance, eligible machinable parcels may qualify for the barcode discount by placing a single integrated bar­code that combines USPS Tracking or Signature Confirma­tion and insurance using one of the following options:

[Revise the last sentence of 5.2.4a to read as follows:]

a. ***Single concatenated integrated barcodes must be prepared in accordance with the technical specifica­tions and requirements in 503.0 for USPS Tracking and Signature Confirmation, and Publication 199.***

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We will incorporate these revisions into the March 3, 2014 update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.