Organization Information

Information Technology

FY 2014 Delivery Unit 802.11 Wireless Local Area Network Installations

This notification is to advise Delivery Unit personnel of the 802.11 wireless local area network installations that will occur at Postal Delivery Unit facilities throughout FY 2014. The wireless local area network equipment is being installed to support deployment of existing and future Delivery Unit Infrastructure Technology (DUIT) initiatives, such as Delivery Schemeless Sortation (DSS), Passive Adaptive Scanning System (PASS) and Mobile Point of Sale (mPOS).

Currently, over 12,000 Postal Delivery Unit locations are slated to receive this new 802.11 wireless local area network equipment sometime during the year. The equipment consists of one or more wireless access points (WAP) connected to the existing local area network that currently support POS terminals, PCs, cradles, and printers. The equipment is intended to provide broad 802.11 wireless coverage for the facility, especially throughout the carrier and retail areas.

In addition to installations being performed by local USPS® maintenance personnel, the Postal Service has awarded contracts to three nationwide installation vendors — Verizon, Granite, and UNSi.* Installations will be assigned to maintenance or one of our vendors on a site-by-site basis, based on District, priority, availability, and other factors.

It is important for Postmasters, customer service managers, clerks, and other personnel to be aware that vendors may contact your site via phone to schedule installation of this equipment. The call will occur one to two weeks ahead of the projected installation timeframe. The callers will identify themselves as a representative of Verizon, Granite, or UNSi, and ask for the primary point of contact for each site, typically the Postmaster or customer service manager.

The vendor representative who contacts your site will coordinate a time and date for the installation, and ask a brief series of questions about your facility.

Information you may be asked to provide includes, but is not limited to, the following:

n Ceiling height.

n Ceiling type (e.g. solid, open beams, drop tile).

n Facility layout and confirmation of square footage.

n Door width (for access and egress of installation equipment).

n Loading dock height (if applicable).

n Existing ethernet switch/router location.

Based on the information you provide during the pre-installation phone survey, an installation date and time will be scheduled. Depending on the size of your facility, these installations require a technician to be on-site for one to four hours to complete the work. When the installation technician arrives at the scheduled date and time, he or she will present an official USPS Letter of Agency (LoA) specific to the vendor he or she represents, and a valid driver’s license for identification. Please accept this LoA as his or her credentials and authorization to perform the installation work described.

*Communication and installation scheduling between USPS maintenance organizations and the delivery unit locations is coordinated by each District.

If you become aware of any current or future status changes at your facility (e.g. facility moving, closing, lease expiring, change in operational status, etc.), immediately notify the IT Manager for your District. A list of District IT contacts can be found here: http://fcco/phonebook/fieldis.cfm. Contacting District IT to notify them of facility status changes helps us avoid unnecessary costs to the Postal Service™, as we are charged for the installation if it is not cancelled within 14 days of the scheduled date. All questions should be directed to the IT Service Desk at 800-USPS HELP (800-877-7435).