Information Security

Cyber Intrusion Update: Employees Encouraged to Use Credit-monitoring Service

In a new video, Chief Human Resources Officer (CHRO) Jeff Williamson updates employees on the recent cyber intrusion into some USPS® information systems.

The CHRO reminds employees that they recently received an activation code by mail for a credit-monitoring service that USPS is offering free of charge for one year. “If you have not already activated the service, I encourage you to do so,” said Jeff Williamson.

Employees who have not received a letter should contact the HR Shared Service Center to have a replacement sent. Contact information can be found at http://blue.usps.gov/humanresources/professionalportal/erm/hrss/hrssc%20contact%20information.shtml.

Additionally, the CHRO updates employees on a possible compromise into an injury compensation file, which the USPS reported November 10, 2014. “We cannot confirm the file was removed from the Postal Service network, but we cannot rule it out,” said Williamson.

Employees whose information was contained in this file will receive a letter that identifies the data that may have been compromised. These letters were expected to be delivered by December 19, 2014.

As the video concludes, the CHRO says the Postal Service™ will keep employees informed about its work to strengthen security. He also thanks employees for their patience and support.

“It is a testament to your commitment to serving the American public that this incident has not distracted you from delivering for our customers during our most important season,” said Williamson.