Policies, Procedures, and Forms Updates

Manuals

DMM Revision: Pickup on Demand Service

Effective November 2, 2015, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) section 507.7 and various other sections to clarify the availability of Pickup on Demand service and for consistency.

Although this revision will not be published in the DMM until November 2, 2015, these standards are effective immediately.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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100 Retail Letters, Cards, Flats, and Parcels

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110 Priority Mail Express

113 Prices and Eligibility

[Revise the title of 1.0 to read as follows:]

1.0 Prices and Fees

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[Delete 1.6 in its entirety.]

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116 Deposit

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3.0 Pickup on Demand Service

[Revise the text of 3.0 to read as follows:]

Pickup on Demand service (507.7.0) is available for a fee only from designated ZIP Codes and can be requested online at www.usps.com.

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[Revise the text of DMM sections 126.2.0, 156.1.2, 216.3.0, and 226.2.0 to read as revised in 116.3.0 above.]

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120 Priority Mail

123 Prices and Eligibility

1.0 Prices and Fees

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[Delete 1.8 in its entirety.]

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130 First-Class Mail

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136 Deposit

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[Add new 2.0 to read as follows:]

2.0 Pickup on Demand Service

Pickup on Demand service (507.7.0) is available for a fee only from designated ZIP Codes and can be requested online at www.usps.com.

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150 Standard Post

153 Prices and Eligibility

[Revise the title of 1.0 to read as follows:]

1.0 Prices and Fees

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[Delete 1.3 in its entirety.]

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170 Media Mail and Library Mail

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176 Deposit and Entry

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[Add new 2.0 to read as follows:]

2.0 Pickup on Demand Service

Pickup on Demand service (507.7.0) is available for a fee only from designated ZIP Codes and can be requested online at www.usps.com.

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200 Commercial Mail Letters, Cards, Flats, and Parcels

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210 Priority Mail Express

213 Prices and Eligibility

1.0 Prices and Fees

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[Delete 1.8 in its entirety.]

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220 Priority Mail

233 Prices and Eligibility

1.0 Prices and Fees

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[Delete 1.11 in its entirety and renumber 1.12 and 1.13 as 1.11 and 1.12.]

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250 Parcel Select

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256 Enter and Deposit

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[Add new 3.0 to read as follows:]

3.0 Pickup on Demand Service

Pickup on Demand service (507.7.0) is available for a fee only from designated ZIP Codes and can be requested online at www.usps.com.

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500 Additional Mailing Services

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505 Return Services

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4.0 Parcel Return Service

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4.2 Basic Standards

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4.2.3 Customer Mailing Options

Returned parcels may be deposited as follows:

[Revise the text of 4.2.3 by adding a new item f as follows:]

f. Pickup on Demand service.

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507 Mailer Services

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7.0 Pickup on Demand Service

7.1 Postage and Fees

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[Revise the title and text of 7.1.2 to read as follows:]

7.1.2 Fee

The Pickup on Demand fee is listed in Notice 123 — Price List. A customer is charged the required fee each time Pickup on Demand service is provided, regardless of the number of pieces or combination of classes of mail, and for additional trips to pick up exceptional volume of which the serving Post Office was not notified. The Pickup on Demand fee must be paid online at www.usps.com.

7.1.3 Fee Not Charged

The customer is not charged for:

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[Delete item b and renumber items c through e as b through d.]

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[Delete 7.1.4 in its entirety.]

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7.2 Basic Standards

7.2.1 Availability

***Incidental amounts of other postage-affixed, full-price mail also may be collected when Pickup on Demand service is provided for:

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[Renumber items g through k as items i through m and add new items g and h as follows:]

g. Standard Post.

h. Parcel Return Service.

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[Add new 7.2.6 to read as follows:]

7.2.6 Requesting Pickup on Demand Service

A customer can request Pickup on Demand service and schedule a pickup at www.usps.com. Pickup on Demand service allows a customer to have pickup on a specific date within a two-hour timeframe. Customers can schedule Pickup on Demand service up to one year in advance. A same day request must be made before 5:00 a.m. local time on the requested day of pickup.

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[Delete 7.3 in its entirety and renumber 7.4 as 7.3.]

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We will incorporate these revisions into the next online update of the DMM, which is available via Postal Explorer® at http://pe.usps.com.