FY2014 Comprehensive Statement on Postal Operations.
I. Successfully Competing for the Package Business
II. Delivering Operational Success
Enhancing Retail Access
Improving Retail Services
mPOS
Mail Entry and Payment Technologies
Transition to the Intelligent Mail Barcode (IMb)
Mail Preparation, Addressing and Commercial Acceptance
Intelligent Mail for Small Business (IMsb) Tool
Full-Service Simplification and Promotion
eInduction
Seamless Acceptance (Letters and Flats)
Electronic Verification System (eVS)
Streamlining Customer Payment and Account Management Processes
Internal Controls
Network and Transportation Operations
Key Service Metrics
Network Realignment Stabilization
Lean Mail Processing
Total Factor Productivity
Facilities Management
Delivery Operations
Route Evaluations and Adjustments
Mode Conversions
Dynamic Routing
Mobile Delivery Devices
Delivery Scanning Systems
Passive Adaptive Scanning System (PASS)
Tracking and Visibility
Product Visibility
Delivering a New Holiday
III. Consumer and Industry Affairs
National Consumer Protection Week
National Postal Forum
Mailing Industry Dialog
Postal Customer Councils
Business Service Network
Customer Care Centers
IV. Delivering New Products and Services
Shipping
Returns
Pick up Services
Premium Forwarding Service Commercial
Mail Forwarding Made Easier Online at usps.com
Priority Mail Pricing
Packaging
Parcel Select
Customized Delivery
MetroPost
Mailing
Election and Political Mail
Promotions
Every Door Direct Mail
Stamp Program
FY2014 usps.com and Postal Store
FY2014 Holiday Facts (11/22/13–12/25/13)
Retail Products
Advertising Campaign
Market Dominant Product Pricing
Digital and Other Innovations
Real Mail Notification
My usps.com
USPS Mobile
Click-N-Ship Business Pro
Global Business
Commercial Outbound ePacket
Global Business Renews Agreement with FedEx Express for Global Express Guaranteed
Ongoing Bilateral Agreements
International Inquiries Online
Priority Mail International Regional Rate Box
USPS International Merchandise Return Service
Global Shipping Software
V. Managing the Postal Workforce
Managing the Changing Face of the Organization
Engaging Employees
Maintaining a Safe and Healthy Workplace
Innovative and Impactful Training Programs
Developing the Next Generation of Postal Leaders
Equal Employment Opportunity
Disability Program
Compensation and Benefits
Supply Management
VI. Supplier Diversity
VII. Maintaining Focus and Accelerating Growth
DRIVE Governance and Implementation
VIII. Corporate Social Responsibility and Sustainability Performance
Community Engagement
Sustainability Performance
Annual Sustainability Report
Climate Change Adaptation and Mitigation
Underground Storage Tanks
USPS BlueEarth Federal Recycling Program (for Electronic Waste)
National Recycling Operation
IX. The Need for Comprehensive Legislative Reform
Trademarks
Year references
