Step
Action
1.
Notify your supervisor or immediately contact Postal Inspectors, local police, the safety office, or a designated person.
2.
Isolate the damaged or suspicious mailpiece or package. Cordon off the immediate area.
3.
Ensure that all persons who have touched the mailpiece wash their hands with soap and water.
4.
List all persons who have touched the mailpiece. Include contact information and have this information available for the authorities. Provide the list to the U.S. Postal Inspection Service.
5.
Place all items worn when in contact with the suspected mailpiece in plastic bags and have them available for law enforcement agents.
6.
Shower with soap and water as soon as practical.
7.
Call your local police department at 911.
8.
Call a Postal Inspector at 877-876-2455 or at the number provided by a Postal Inspector contact to report that you’ve received a letter or parcel in the mail that may contain harmful chemical, biological, or radiological substances.
