Appendix I 

Product Tracking System Scan Event Codes

This Appendix lists all the possible scan event codes (both current and planned) for domestic Express Mail or Return to Sender mail. The codes appear in positions 144–145 of the EMM extract file and on the Internet lookup site.

* Indicates clock-stopping event. **Scan Events 53, 54, 55, 56 will be provided with Express Mail and when a non Express Mail package is delivered at the same time as an Express Mail package.

 

Domestic Express Mail Event Codes

Event Name

Description

MA

Manifest Acknowledgment

An “electronic acceptance” of the record representing the mail piece in the Product Tracking System (PTS) database generated by receipt/processing of the electronic file sent by the mailer. This not a physical scan of the package.

OF

Out for Delivery (August 2009)

When a mailpiece receives the physical scan ‘arrival at unit” at the USPS facility which will deliver the mailpiece, the event “Out for Delivery” is created.

PC

Sorting / Processing Complete

After a mailpiece receives the “07 Arrival at Unit” scan (usually at a post office or DDU) and the processing of outgoing mail is completed, a PC event is made to show the sorting is finished and then an “OF” scan is system created.

01

Delivered*

Scan of the package by the carrier at the final delivery address. This scan may also be used when an item is undeliverable for any reason and is sent back to the mailer and is subsequently scanned as “Delivered” back to the originating mailer.

DX

Delivery Status Not Updated

When a mailpiece is given the “OF” event (out for delivery), there is an expectation that within 14 hours the piece will receive a clock-stopping scan. If a clock-stopping scan is not made within 14 hours, a “DX” event is created to show “Delivery Status Not Updated”.

02

Attempted / Notice Left*

Scan of the package at the final delivery address but delivery not made due to no recipient available, unsafe to leave unattended, etc. Notice left includes leaving a USPS Form 3849 Delivery Notice / Reminder / Receipt.

52

Notice Left

 

53**

Receptacle Blocked

Subset of ‘02’ Notice left:

Provided with Express Mail and when a non Express Mail package is delivered at the same time as an Express Mail package.

54**

Receptacle Full / Item Oversized

55**

No Secure Location Available

56**

No Authorized Recipient Available

03

Accept or Pickup (by carrier)

This scan may represent multiple purposes. If a carrier accepts a package at a post office from a customer or picks up a package at a customer’s residence/business, he may scan this action with the “03”. If a commercial mailer who uses Confirmation Services provides a USPS Ps Form 8125 or 3152-E with the electronic file number in barcode format, these forms will be scanned at the location the mail is tendered. Each mailpiece in the associated electronic file is updated with the date and time of this scan.

TM

Truck manifest, provided as “Shipment Acceptance”

This is a physical scan of PS Form 8125 or 3152-E barcode representing the electronic file number associated with this specific mailing. It provides updated acceptance for date/time/location of the mailing and supersedes what is provided by the mailer in the electronic file if different than the file.

04

Refused*

The mailpiece is refused by the recipient at the final delivery address.

05

Undeliverable as Addressed*

The address on the package is not a valid delivery address.

06

Forwarded*

The intended recipient has moved and the mailpiece is being forwarded to the new address.

07

Arrival at Unit

Indicates the mailpiece was scanned at the final postal unit where delivery of the mailpiece will occur.

08

Missent

The item was sent to an incorrect postal facility which cannot perform the final delivery. This incorrect action was made by USPS.

09

Return to Sender

Subset codes with reasons for RTS are listed in Publication 91, Confirmation Services Technical Guide.

10

Processed

This is an automated, intermediary scan of the package as it travels through a USPS processing facility.

PA

Passive Acceptance, provided as “Shipment Acceptance”

This is a system generated event assigned to all mailpieces in a mailing associated with the mailpieces in the electronic file. The first mailpiece scanned as “processed” in the respective mailing receives the enroute scan and this date/time/location stamp creates the PA events for all other mailpieces within that mailing.

11

Dead Letter*

Mailpieces that are undeliverable as addressed and do not have a return address. Items damaged due to improper packaging or items found loose in the mail stream and the owner is unknown.

14

Arrival at Pickup Point*

Mailpiece arrived at a postal facility.

15

Mis-shipped*

The mailer sent item to an incorrect postal facility for delivery from that facility, for example, an incorrect destination delivery unit which does not have the final delivery address within its service area.

16

Available for Pickup

These are reserved for PRS or Express Mail HFPU.

17

Picked Up By Agent

These are reserved for special products such as Parcel Return Service (PRS) or Express Mail Hold For Pickup.

19

DC / eVS Arrive

Scanned a t unit for postage verification purposes. Is not shown in the USPS Track/Confirm web page, but is given back to mailers in their extract files.

31

Return to Sender / Not Picked Up

Item is being returned to sender for any number of reasons including refused, undeliverable as addressed, etc. The 09 should not ordinarily be seen – instead one of the subsets of the return to sender event will be provided. See Return to Sender codes on next page.

41

Received at Opening Unit* (Reserved for Open & Distribute)

 

42

USPS Handoff to Shipping Partner

 

43

Picked Up

This event indicates that an item was picked up by the customer.

44

Customer Recall

This event indicates that an Express Mail Hold For Pickup item was recalled by the sender.

51

Business Closed

 

80

Picked Up by Shipping Partner

This event is not provided in the extract files; it is only seen on the USPS Track/Confirm web page. Shipping Partner events will only be seen if the mailer provides them using the Shipping Partner Events Code file. These events are never generated by a physical scan from the Postal Service.

81

Arrived Shipping Partner Facility

This event is not provided in the extract files; it is only seen on the USPS Track/Confirm web page. Shipping Partner events will only be seen if the mailer provides them using the Shipping Partner Events Code file. These events are never generated by a physical scan from the Postal Service.

82

Departed Shipping Partner Facility

This event is not provided in the extract files; it is only seen on the USPS Track/Confirm web page. Shipping Partner events will only be seen if the mailer provides them using the Shipping Partner Events Code file. These events are never generated by a physical scan from the Postal Service.

Return to Sender Codes

 

Return to Sender Codes

Event Name

Description

21

No Such Number*

The address on the package does not exist.

22

Insufficient Address*

There is not enough address information on the package to determine the delivery address.

23

Moved, Left No Address*

The recipient moved from the delivery address and left no forwarding address.

24

Forward Expired*

The recipient moved and left a forwarding address but the forwarding address has expired. Items will not be forwarded unless a new current address is on file.

25

Addressee Unknown*

The physical address for the mailpiece is correct but the intended recipient does not reside there. Rarely used.

26

Vacant*

The delivery address is vacant and no forwarding information is available.

27

Unclaimed*

The item was not picked up after notice(s) left.

28

Deceased*

The recipient is departed.

29

Other*

Situations other than the above where the package is being returned to sender.