Statement from the Postmaster General and Chief Sustainability Officer

Postmaster General and Chief Executive Officer, Megan J. Brennan and Thomas G. Day Chief Sustainability Officer

During 2015 the Postal Service continued our commitment to invest in the future of the organization, our employees, our customers, and the industries we serve. We made this commitment to ensure that we focus relentlessly on anticipating and preparing for tomorrow’s marketplace, and that we embrace the challenge of continuous change and improvement to best serve the American public.

The Annual Sustainability Report is an opportunity to highlight our commitment to create a culture of conservation throughout the Postal Service by engaging key stakeholder groups, providing greater transparency for customers and suppliers, strengthening our commitment to environmental stewardship, reaffirming our social outreach initiatives, and encouraging a diverse and productive workplace environment. We continue to strive for progress in these areas, setting an example for leadership among our peers, customers, employees and suppliers with an overall goal to deliver mail at the lowest cost with minimal impact on the environment.

We’re investing in our employees. The demands of tomorrow’s marketplace require a renewed commitment to customer-centricity and customer service. Our mail processing, delivery and retail networks are also being transformed. The efficiencies we’re creating today will ensure the long-term affordability of the delivery services we provide to the nation.

As a result, the Postal Service has established a core set of enduring goals that provide a guide for all our strategic initiatives and continuous improvement efforts:

These goals serve to guide how we measure corporate performance and define corporate values, and provide focus for achieving success in sustainability initiatives. Many environmental goals expired in 2015 and, based on historic trends, we have generated realistic sustainability goals for the future. This approach is in-line with Executive Order 13693, Planning for Federal Sustainability in the Next Decade. We’re proud to be a sustainability leader. We’re striving to incorporate sustainability into our operations, programs, and policies.

In this report you’ll learn about our efforts to become more sustainable and innovative. Working together, we can make a difference. We can be good neighbors and take steps now to protect our environment for future generations.

Megan J. Brennan signature

Megan J. Brennan

Postmaster General and Chief Executive Officer

Thomas G. Day signature

Thomas G. Day

Chief Sustainability Officer