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Postal Service employees are the organization's most important asset. As one of the nation's largest employers, the Postal Service is ultimately dependent upon the quality and commitment of its employees to meet its objectives. Since the initial 2002 Transformation Plan, the Postal Service achieved great results improving both safety and the workplace environment, while better focusing employee development and compensation programs on achieving objectives. The Postal Service will build on this foundation in the years ahead, and continue the transition from an internally-focused workplace culture to one focused squarely on postal customers and business results.
|STRATEGY: ENGAGE AND MOTIVATE THE WORKFORCE|
|The Postal Service will focus on four critical human resources strategies — engaging employees, developing and managing talent, establishing and maintaining market-based compensation, and managing complement to assure flexibility.|
A. STRATEGIC CHALLENGES AND TRENDS
Significant shifts in the workplace are being driven by changes in the environment, workforce, and operating requirements: