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The Strategic Transformation Plan 2006–2010 is the blueprint for the future of the Postal Service. It responds to changes in the current business environment and attempts to anticipate further changes. Management will communicate the results of this planning effort to postal stakeholders and work with interested parties to adapt and refine strategies. The success of the plan depends on close cooperation with the mailing industry and postal employees.
The four primary strategic goals — generate revenue, reduce costs, engage employees, and improve service — are not likely to change under any future legislative or regulatory environment. The performance objectives and strategies in the plan are designed to support achievement of the goals under most expected future conditions.
No plan can anticipate the future perfectly. Therefore, the Strategic Transformation Plan 2006–2010 will be updated annually to reflect continued developments in the business and regulatory environment, including any legislative changes. Management will continue to report on performance annually, and objectives and strategies will be updated. Performance measures will also continue to evolve in order to drive results that matter to customers, employees, and the American public.
The Plan provides the necessary priorities and strategies for the Postal Service to be: