2010 Sustainability Report
Leaner | greener | faster | smarter

Key indicators

Our Business
Our Business Units FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Change FY 09-10
Revenues $ Million $69,907 $72,650 $74,778 $74,932 $68,090* $67,052 -1.5%
Net profit (loss) $ Million $1,445 $900 $(5,142)* $(2,806) $(3,794)* $(8,505) 124.2%
Mail volume Million pieces 211,742 213,138 212,234 202,703 176,744* 170,754 -3.5%
Mail weight Million pounds 25,842 25,932 25,643 24,237 20,784* 20,659 -0.6%
Delivery points Million points 144.33 146.17 147.99 149.19 150.12 150.86 0.5%
Postal-owned miles traveled Million miles 1,206 1,237 1,235 1,269* 1,249 1,258 -0.7%
Contract vehicles miles traveled Million miles n/d n/d n/d 5,669* 5,155 5,127 -0.5%
Post Offices, Plants and Administrative1 Number of facilities 34,588 34,412 34,318 34,175 33,264 33,620 1.1%
Our People
Our People Units FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Change FY 09-10
Career employees Number of employees 704,716 696,138 684,762 663,238 623,128 581,775 -6.6%
Non-career employment (full time equivalent) Full-time equivalents 98,284 100,061 101,167 101,850 88,954 87,779 -1.3%
Active employee Lean Green Teams % of districts n/a n/a n/a n/a 13% 25% 12.0%
Voice of Employee survey % approving 63.7% 63.4% 63.5% 63.7% 64.0% 62.3% -1.7%
Formal EEO complaints Per 100 employees n/d n/d 0.80 0.80 0.76 0.85 11.8%
Employees registered in unions % of total 90% 85% 85% 85% 85% 85% 0%
OSHA illness and injury rate Per 100 employees 5.74 5.60 5.51 5.74 5.62 5.49 -2.3%
Customer experience surveys: residential % very and mostly satisfied n/a n/a n/a n/a n/a 86.4% n/a
Customer experience surveys: small and medium businesses % very and mostly satisfied n/a n/a n/a n/a n/a 81.8% n/a
Breast cancer research support $ Million raised $7.7 $5.2 $5.0 $7.0 $3.8 $3.0 -21.1%
Combined Federal Campaign support $ Million raised $38.7 $39.0 $40.2 $37.2 $32.3 $32.1 -1.2%
Our Network
Our Network Units FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Change FY 09-10
Total energy and fuel use Million GJ 136.35* 134.44* 131.25* 123.65* 117.16* 112.72 -3.8%
Per million mail pieces GJ 644* 631* 618* 610* 663* 661 0.3%
Total facility energy use2 Billion Btu (BBtu) 37,298 36,372 30,072 30,732 25,659 23,790 -7.3%
Per million mail pieces BBtu 0.18 0.17 0.14 0.15 0.15 0.14 -3.9%
Goal-subject facility energy use3 BBtu 35,237 33,999 27,938 27,058 22,761 21,086 -7.4%
Per million square foot BBtu 115.5 110.2 89.8 86.7 81.6 74.4 -8.8%
Total transportation fuel use Million GGE 776.0 768.5 796.2 729.8* 720.7* 700.9 -2.7%
Postal-owned vehicles: petroleum Million GGE 140.67 142.35 144.77 146.77 145.38* 145.58 0.1%
Postal-owned vehicles: alternative fuels4 Million GGE 0.94 0.76 0.80 1.52* 2.01* 2.19 8.7%
Contract transportation and leased vehicles Million GGE 634.42 625.43 650.67 581.53 573.32* 553.20 -3.4%
Alternative Fuel Capable Vehicle Fleet Number of vehicles 37,618 39,816 43,573 46,125 45,866 44,539 -2.9%
Municipal solid waste sent to landfill Short tons n/d n/d n/d 231,661* 198,675* 218,225 9.8%
Municipal solid waste recycled Short tons n/d n/d n/d 288,211* 219,649* 221,655 0.9%
Lobby Recycling program for customers Number of Post Offices 3,250 3,344 3,626 3,984 5,579 10,098 81.0%
Total water use Million gallons 5,126* 4,371* 5,479* 5,508* 4,949* 4,883 -1.3%
Our Commitment
Our Commitment Units FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Change FY 09-10
GHG emissions: scope 1 and 2 sources5 Million MTCO2e n/d n/d n/d 5.28* 5.03* 4.78 -4.9%
Per million mail pieces MTCO2e n/d n/d n/d 26.1* 28.4* 28.0 -1.4%
GHG emissions: scope 3 sources5 Million MTCO2e n/d n/d n/d 8.09* 8.01* 7.52 -6.0%
Online transactions at usps.com % of total 30.0% 33.4% 37.9% 44.1% 49.8% 54.3% 4.5%
Environmentally Preferable Products available in USPS purchasing system Number of products n/a n/a n/a n/a n/a 11,131 n/a
Consumables spending $ Million $520.2* $522.7* $521.3* $508.4* $391.8* $341.5 -12.9%
USPS Cradle-to-CradleCM certified products Million products n/a n/a 758 893 799 26,3086 3,191%

Notes:

  • n/d: no historical data available.
  • n/a: not applicable or comparable — new sustainability initiative and/or performance metric.
  • * Restated data due to more accurate measurement system or estimation methodology.
  • 1 USPS facilities include Post Offices, Plants and Administrative offices and range in size from 83 square feet to 46.5 acres under one roof.
  • 2 USPS voluntarily reports total facility energy use to the public.
  • 3 Goal-subject facilities are those included in federally mandated targets set by EPAct 2005 and EISA 2007, but exclude mail processing equipment.
  • 4 Alternative fuels include biodiesel, CNG, E-85, electric, and propane.
  • 5 Greenhouse gas emissions are recalculated and restated as fiscal year (FY) — consistent with the U.S. Federal Agency GHG reporting guidelines.
  • 6 In FY 2010, USPS added 25.46 billion stamps and stamp products to its total Cradle-to-CradleCM certified product offerings.