2010 Sustainability Report
Leaner | greener | faster | smarter

Our network | Mail processing and delivery

Intelligent Mail

Intelligent Mail is a barcode and IT system used to improve mail routing, tracking and service. It lets high-volume mailers track the progress of their mail through processing and delivery.

The first Intelligent Mail offering has been very effective in helping businesses develop highly targeted marketing campaigns that increase customer response rates and reduce marketing costs, time spent and materials wasted.

Intelligent Mail has been recognized by InformationWeek as a “Government IT innovator.”

The publication said, “The U.S. Postal Service’s Intelligent Mail service…represents a new era for the 230-year-old mail system,” and is “more efficient while giving mega users, such as banks and retailers, better visibility into their direct mail efforts.”