2010 Sustainability Report
Leaner | greener | faster | smarter

Performance snapshot

Click on a focus area below to learn more about USPS progress toward key sustainability goals. For more detailed information look through the list of Key Indicators.

Achieving goal Achieving goal On target On-target Off target Off-target

Greener Post Offices and Plants

Focus Objective and Target Baseline FY 2010 Progress Status
Energy Reduce total facility energy use 30% by FY 2015 (Billion Btu). 33,720
FY 2003
23,790 -29.4% On target
Waste and Recycling Reduce waste sent to landfill 50% by FY 2015 (short tons). 231,661
FY 2008
218,225 -5.8% Off target
Water Reduce water use 10% by FY 2015 (million gallons). 5,479
FY 2007
4,883 -10.9% Achieving goal

Transportation Fuel

Focus Objective and Target Baseline FY 2010 Progress Status
Petroleum Fuels Reduce Postal-vehicle petroleum fuel use 20% by FY 2015 (million gasoline gallon equivalents – GGE). 140.67
FY 2005
145.58 3.5% Off target
Reduce contract transportation petroleum fuel use 20% by FY 2020 (million GGE). 580.13
FY 2005
552.7 -4.7% On target
Alternative Fuels Increase Postal-vehicle alternative fuel use 10% annually by FY 2015 (million GGE). 0.94
FY 2005
2.19 132.7% achieving goal

Greenhouse Gas

Focus Objective and Target Baseline FY 2010 Progress Status
GHG Emissions Reduce scope 1 and 2 GHG emissions 20% by FY 2020 (million metric tons carbon dioxide equivalent – MTCO2e). 5.28
FY 2008
4.78 -9.5% On target
Reduce select scope 3 GHG emissions 20% by FY 2020 (million MTCO2e). 8.09
FY 2008
7.52 -7% On target
GHG Benchmarking Outperform the international postal sector’s average annual carbon management performance score – International Post Corporation (calendar year basis). USPS scored 73% in CY 2009 – 12% higher than the postal sector average score. achieving goal

Product Stewardship

Focus Objective and Target Baseline FY 2010 Progress Status
USPS Purchasing Increase number of environmentally preferable products (EPP) available for USPS purchase on eBuy2 catalog system 50% by FY 2015. FY 2010 11,131 Baseline year FY 2010
Reduce spending on consumables 30% by FY 2020 ($ million). $508.4
FY 2008
$341.5 -32.8% achieving goal
Customer Offerings Increase USPS Cradle-to-Cradle CertifiedCM products (million). 758
FY 2007
26,308 3,369% achieving goal
Increase percentage of customer online transactions at usps.com. 38%
FY 2007
54% 16% achieving goal

Customer Experience and Community Connection

Focus Objective and Target Baseline FY 2010 Progress Status
Customer Experience Improve residential customer experience ratings (percentage surveyed that are very or mostly satisfied with USPS service). FY 2010 86% Baseline year FY 2010
Improve small and medium business customer experience ratings (percentage surveyed that are very or mostly satisfied with USPS service). FY 2010 82% Baseline year FY 2010
Community Support Support breast cancer research each year with funds raised by semi-postal stamps. USPS has contributed $70.8 million since FY 1998. achieving goal

Employee Engagement

Focus Objective and Target Baseline FY 2010 Progress Status
Lean Green Teams Establish active employee Lean Green Teams in all USPS districts and network distribution centers by FY 2012. 13%
FY 2009
+12% 25% total On target
Employee Satisfaction Improve Voice of the Employee approval rating. 64%
FY 2009
62% -2% Off target

Supplier Collaboration

Focus Objective and Target Baseline FY 2010 Progress Status
Green Supply Chain Require all suppliers with current contract commitments of more than $500,000 to provide sustainability data to USPS by FY 2015. Baseline year FY 2011
Include standard USPS sustainability clauses in all new contract actions by FY 2015. Baseline year FY 2011