Overview
For Standard MailŪ letters and non-Saturation flats, the
service performance measurement system of the Postal Service™ uses documented
arrival time at a designated postal facility to start the measurement clock,
and an Intelligent MailŪ barcode (IMb™) scan by an external, third-party
reporter to stop-the-clock. Mail piece tracking from IMb™ in-process scans is
used in conjunction with the external data to extrapolate results for the
population of Standard MailŪ using Full-Service Intelligent MailŪ. Data
collected by the Postal Service™ are provided to an independent, external
contractor to calculate service measurement and compile the necessary reports.
The system used for this reporting is called the Intelligent MailŪ Accuracy and
Performance System (iMAPS).
Due to limited automated processing for Standard MailŪ
flats, the service performance results may not be representative of all
Standard MailŪ flats performance. While Destination Delivery Unit (DDU) entered
Saturation flats and EDDM – Retail™ flats have been included this quarter,
significant gaps in the coverage of non-Saturation/non- EDDM – Retail™ DDU-entry
mail still remain and are thus these data are excluded from the measurement.
National Destination Entry mail achieved performance of 88.3
percent on time in Q1, up 2.0 percentage points compared to the same period
last year, with 99.1 percent delivered within the service standard plus three
days. The Appalachian district led the nation in Destination Entry performance
with 96.7 percent on time. Twenty districts achieved an on time performance at
or above the performance target of 91.0 for Destination Entry mail.
District | Destination Entry | End-to-End |
---|---|---|
Percent On Time | Percent On Time | |
Capital Metro Area | 90.5 | 62.6 |
Atlanta | 90.8 | 52.4 |
Baltimore | 89.6 | 62.5 |
Capital | 88.6 | 56.7 |
Greater South Carolina | 94.5 | 72.6 |
Greensboro | 92.5 | 70.3 |
Mid-Carolinas | 91.3 | 69.6 |
Northern Virginia | 92.1 | 61.8 |
Richmond | 86.4 | 55.2 |
Eastern Area | 92.3 | 65.3 |
Appalachian | 96.7 | 59.6 |
Central Pennsylvania | 91.3 | 46.6 |
Kentuckiana | 92.8 | 69.7 |
Northern Ohio | 93.3 | 72.4 |
Ohio Valley | 93.6 | 72.6 |
Philadelphia Metro | 90.2 | 45.3 |
South Jersey | 93.8 | 51.2 |
Tennessee | 90.0 | 67.7 |
Western New York | 89.9 | 64.1 |
Western Pennsylvania | 92.0 | 78.1 |
Great Lakes Area | 88.7 | 64.1 |
Central Illinois | 90.0 | 63.2 |
Chicago | 87.5 | 61.7 |
Detroit | 85.2 | 70.6 |
Gateway | 91.6 | 64.7 |
Greater Indiana | 91.4 | 66.6 |
Greater Michigan | 91.9 | 61.2 |
Lakeland | 83.5 | 60.8 |
Northeast Area | 85.6 | 52.8 |
Albany | 87.5 | 53.1 |
Caribbean | 85.5 | 75.5 |
Connecticut Valley | 83.8 | 56.4 |
Greater Boston | 85.6 | 56.9 |
Long Island | 85.3 | 43.8 |
New York | 82.1 | 40.5 |
Northern New England | 89.8 | 53.3 |
Northern New Jersey | 89.8 | 48.0 |
Triboro | 78.1 | 59.6 |
Westchester | 86.1 | 49.1 |
Pacific Area | 87.6 | 64.9 |
Bay-Valley | 84.0 | 66.6 |
Honolulu | 88.6 | 65.5 |
Los Angeles | 86.5 | 64.3 |
Sacramento | 85.2 | 59.0 |
San Diego | 90.9 | 68.1 |
San Francisco | 82.7 | 53.3 |
Santa Ana | 89.3 | 71.3 |
Sierra Coastal | 93.1 | 71.7 |
Southern Area | 84.5 | 67.0 |
Alabama | 89.1 | 69.8 |
Arkansas | 93.3 | 68.6 |
Dallas | 86.1 | 65.1 |
Fort Worth | 86.4 | 65.4 |
Gulf Atlantic | 89.1 | 65.3 |
Houston | 69.4 | 55.7 |
Louisiana | 84.6 | 77.1 |
Mississippi | 89.8 | 72.8 |
Oklahoma | 90.5 | 70.5 |
Rio Grande | 87.1 | 65.0 |
South Florida | 78.9 | 60.1 |
Suncoast | 86.8 | 68.7 |
Western Area | 90.0 | 69.8 |
Alaska | 91.7 | 82.1 |
Arizona | 91.0 | 61.6 |
Central Plains | 90.0 | 67.9 |
Colorado/Wyoming | 87.9 | 71.4 |
Dakotas | 93.4 | 70.8 |
Hawkeye | 90.8 | 78.6 |
Mid-America | 84.4 | 54.6 |
Nevada-Sierra | 89.8 | 74.3 |
Northland | 86.2 | 64.7 |
Portland | 95.4 | 77.5 |
Salt Lake City | 89.5 | 67.7 |
Seattle | 92.9 | 80.4 |
Nation FY2015 Q1 | 88.3 | 64.8 |
Nation FY2009 Annual | 86.4 | 70.7 |
Nation FY2010 Annual | 83.4 | 59.0 |
Nation FY2011 Annual | 70.3 | 38.4 |
Nation FY2012 Annual | 82.0 | 56.5 |
Nation FY2013 Annual | 88.8 | 63.3 |
Nation FY2014 Annual | 89.9 | 63.5 |