Transforming Our Business


We’re transforming our business by anticipating and embracing future changes in technology and mailing preferences. Through research studies and strategies, we’re actively and continually looking at ways to meet the new challenges of today’s mail and shipping needs.

Strategic Planning ›
The Office of Strategic Planning supports the Postmaster General and senior management in assessing the future of the Postal Service™.

Five-Year Business Plan 2012-2017 ›
The Five-Year Plan aims to return the Postal Service to financial stability, preserve the affordability of mail and allow us to more readily adapt to a dynamic market place.

Postal Act of 2006 ›
The Postal Accountability and Enhancement Act is the first major legislative change to the Postal Service since 1971.