Kevin L. McAdams was named vice president, Delivery Operations, in May 2016. In this position, McAdams is responsible for all aspects of delivery within the Postal Service’s network of 154 million households and businesses. He oversees city and rural delivery operations, evaluates field performance measures and manages the Postal Service’s fleet of more than 200,000 vehicles. He reports to the chief operating officer and executive vice president.
Most recently, McAdams served as acting vice president, Area Operations — Capital Metro Area, overseeing mail service to approximately 16 million customers.
McAdams has held the manager, Operations Support, Capital Metro Area, position. In this role, he was responsible for guiding efficient day-to-day processing, transportation, delivery and customer service operations in a dense geographic area.
McAdams served as the district manager of Mid-Carolina District, Northern Virginia District, Central Pennsylvania District and Baltimore District. As the executive Postmaster of Philadelphia, McAdams began building his strong foundation and proven performance in delivery operations and customer satisfaction. A 38-year postal veteran, McAdams began his career as a letter-sorting machine clerk in Van Nuys, CA.
He attended California State University, Northridge; studied business management at the University of Phoenix; is a graduate of the Postal Service’s Advanced Leadership Program; and is a certified Lean Six Sigma Green Belt.