Dennis Nicoski was named acting senior vice president of sales and customer relations in March 2018. He oversees the direction and management of the Sales organization, as well as business and customer support provided by the Business Service Network (BSN) and Customer Care Centers. Nicoski is responsible for the following: customer acquisition; business and residential customer service support; revenue growth and retention; business development; and improving USPS market competitiveness and sales for all commercial mailers, including small, mid-sized and large businesses. He reports to the chief customer and marketing officer and executive vice president.
Before this role, Nicoski served as the director of field sales strategy and contracts, where he oversaw the development of customized mailing and shipping solutions for the nation’s largest mailers and shippers.
Nicoski began his Postal Service career in Minneapolis in 1984. His career experience includes a variety of management and staff positions in marketing, sales, customer service, retail and operations support in Minneapolis and Duluth, MN; Chicago, IL; St. Louis, MO; and Washington, D.C.
Nicoski is a 2004 graduate of the Advanced Leadership Program and received a Bachelor of Arts degree in English from the University of Michigan.