Megan J. Brennan is the 74th Postmaster General of the United States and the Chief Executive Officer of the world’s largest postal organization.
Appointed by the Governors of the Postal Service, Brennan began her tenure as Postmaster General in February 2015. In the prior four years, Brennan served as Chief Operating Officer and Executive Vice President of the Postal Service, and held prior roles as Vice President of both the Eastern Area and Northeast Area Operations. Brennan began her 29-year Postal Service career as a Letter Carrier in Lancaster, Pennsylvania.
Brennan’s core focus is to advance transformative strategies to invest in the future of the Postal Service, and shape growth opportunities for the organization and the industries it serves. These strategies encompass better use of data and technology, speed the pace of product and service innovations, continue process improvements throughout the organization, and fully engage and leverage the talents of the organization’s 600,000 employee workforce.
As Postmaster General, Brennan strives to significantly improve the quality and range of the delivery services the Postal Service provides to its customers. Under her leadership, the Postal Service aims to become far more technology- and customer-centric, and to continually change and improve to better meet the needs of the American public.
Brennan earned a master of business administration degree as a Sloan Fellow at the Massachusetts Institute of Technology. She is also an alumna of Immaculata College in Pennsylvania.
Ronald A. Stroman was named the 20th Deputy Postmaster General (DPMG) in March 2011. As the second-highest ranking postal executive, he serves on the Postal Service Board of Governors and on Postmaster General Megan Brennan’s Executive Leadership Team. Reporting to Stroman are the functions of Consumer and Industry Affairs, Government Relations and Public Policy, Sustainability, and the Judicial Officer Department.
Stroman works closely with the mailing industry to help strengthen relationships and identify opportunities to improve interactions with postal customers. He also facilitates relationships with federal, state, and local agencies as we pursue our core business strategies. He also has the lead role in working with Congress and all of our stakeholders to enact comprehensive legislation that will make the Postal Service financially viable.
Stroman has more than 30 years of professional experience in government, legislative affairs and leadership before becoming DPMG. From 1978 to 1984, he was an attorney with the Department of Housing and Urban Development. He then moved into a position as counsel on the Judiciary Committee of the U.S. House of Representatives. He also worked for the Committee on Government Operations and became a minority staff director and counsel for the House Committee on Oversight and Government Reform.
In 1997, Stroman took a director’s position with the U.S. Department of Transportation. In 2001, he joined the General Accounting Office as managing director for the Office of Opportunity and Inclusiveness. He returned to the House in 2009, where he served as staff director, Committee on Oversight and Government Reform before joining the Postal Service.
Stroman earned his Juris Doctorate from Rutgers University Law Center.
David E. Williams was named chief operating officer and executive vice president in February 2015. He leads the continuous improvement of the entire postal network operation as well as the allocations of people and resources. He reports to the Postmaster General.
Williams has responsibility for the day-to-day activities of 488,000 career employees working in more than 31,000 facilities supported by a fleet of over 200,000 vehicles. He is responsible for Post Offices, delivery and retail operations, facilities and the mail processing network. Reporting to Williams are the vice presidents of Delivery Operations, Facilities, Network Operations, Retail and Customer Service Operations and the seven vice presidents of Area Operations.
Previously, Williams served as vice president, Network Operations. This role encompassed responsibility for the national network of 318 mail processing and distribution centers and automation initiatives.
Before that, Williams served as vice president, Engineering and managed all engineering and development efforts focused on internal processes, including building and equipment maintenance programs and policies. He directed all engineering and acquisition support functions, including the design and development of new automation, material handling systems and vehicles.
Throughout his postal career, Williams has served in numerous field, area and headquarters positions, including manager, Processing Operations. In that role, he led his team to superior performance for several years. His incorporation of lean six sigma practices and deployment of “Closing the Gap Strategies” resulted in mail processing work-hour reductions never before experienced. Williams’ breakthrough work in using information to help drive and support the field’s record-setting service achievements is noteworthy.
Williams holds a Bachelor of Science degree in industrial and systems engineering from the University of Florida and a Master’s degree in business administration from the College of William and Mary.
James P. Cochrane was named Chief Information Officer and Executive Vice President in October 2013. He reports to the Postmaster General and oversees the integration of technology and innovation in all aspects of our operations. Additionally, he will direct the advancement of new mail intelligence, engineering systems, information technology systems, payment technology and corporate information security to meet the changing needs of today's marketplace.
Prior to being named CIO, Jim served as vice president, Product Information, where he and his team were responsible for innovations in technologies and tracking systems —including the Intelligent Mail barcode (IMb) and Intelligent Mail package barcode (IMpb) — and increasing the business intelligence they provide. Working together cross-functionally, the team's efforts resulted in ongoing improvements in scanning and tracking performance, leading us to record-high service levels in those areas.
Throughout his 40-year postal career, Cochrane has served in a variety of roles, including vice president, Product Visibility and Operational Performance; vice president, Ground Shipping; associate vice president, Marketing and Strategy for the Expedited Package Services strategic business unit; and associate vice president, Sales for the former Northeast Region, where he was responsible for commercial sales of $12 billion annually.
Prior to those roles, he served 25 years in operations, including positions as district manager, Customer Service and Sales for the Washington, D.C., Metropolitan Area and senior plant manager of Northern Virginia.
A graduate of American University, Cochrane has a master’s in Public Administration from the School of Public Affairs.
Joseph Corbett was named Chief Financial Officer and Executive Vice President of the United States Postal Service in February 2009, reporting directly to the Postmaster General. He heads the organization’s Strategy, Finance, Treasury, Accounting, Supply Management, and Regulatory Reporting functions. He also is a member of its Executive Leadership Team and Chairman of the Investment Review Committee.
The Postal Service has annual revenues of more than $65 billion and is an independent, commercially funded entity of the Federal Government.
Corbett has more than 25 years of finance, treasury and accounting experience. He has extensive experience in strategy, financial planning and analysis, accounting, SEC and financial reporting and banking and capital market transactions. He began his career working for more than a decade with Big Four accounting firm, KPMG, where he served as a senior member of their Commercial Practice Group, serving publicly and privately held companies in the manufacturing, professional services and transportation industries.
Corbett also spent more than ten years serving in senior management roles at three multi-billion dollar commercial companies: controller, chief accounting officer and executive vice president and CFO at Intelsat, Ltd; CAO and CFO at BearingPoint, Inc.; and before these positions, chief of internal audit at NVR, Inc. At these companies, he led multiple efforts related to all aspects of accounting, financial planning and reporting, and treasury transactions including an initial and numerous other SEC-filed capital market transactions. Corbett’s success as a transformational leader in complex environments and accounting situations aligns with the financial needs unique to the Postal Service.
Corbett graduated with honors from George Washington University, where he received his bachelor’s degree in business administration and was later admitted to the GWU Athletic Hall of Fame in 1998. Corbett is a member of the Greater Washington Society of CPAs, has chaired Sarbanes-Oxley (SOX) and Retirement Plan committees, and was previously a director on the boards of two private companies.
Nagisa Manabe was named Chief Marketing and Sales Officer, Executive Vice President in May 2012, and reports directly to the Postmaster General.
In this role, Manabe is responsible for all domestic and international products marketing, development and management. She is also responsible for the Postal Service Pricing, Channel Access, Global Business, Sales, Secure Digital Solutions and Stamp Services organizations.
Prior to her current role, Manabe served as vice president of New Growth Platforms at the Coca Cola Company. Before that, she was the vice president of Marketing for Diageo Guinness USA, the beer and malt beverage division of Diageo, a leading worldwide spirits, wine and beer company.
Since beginning her career in 1991 at Procter & Gamble, Manabe has held a variety of key marketing and innovation leadership positions while working on the marketing and new product development for more than 30 brands at Procter & Gamble, Johnson & Johnson, Unilever Bestfoods North America, Campbell’s, Diageo and Coca Cola.
A graduate of Yale University, where she earned a Bachelor of Arts degree with a double major in Economics and Japanese Studies, Manabe also has a Master of Business Administration degree from Harvard University.
Thomas J. Marshall was named General Counsel and Executive Vice President in May, 2013. In this role, he is a member of the Executive Leadership Team. Additionally, he serves as counsel to the Board of Governors and is a member of the following committees: Investment Review, Sarbanes-Oxley Compliance, Disclosure and Diversity Oversight.
Marshall is charged with helping the Postal Service in all aspects of its business, including its Network Rationalization plans, price setting and other major business and strategic initiatives. He manages a complex legal department with branch offices in 15 major metropolitan areas nationwide.
Marshall’s scope of responsibility encompasses procurement and property law, corporate and postal business law, employment and labor law, and legal strategy and policy. The Law Department participates in litigation in the federal appellate and district courts and before regulatory and administrative tribunals, and assists our clients with labor negotiations, legislative and international matters and matters concerning freedom of information and privacy. The General Counsel’s office also addresses legal issues involving intellectual property, consumer protection, revenue protection and the environment.
Previously, Marshall served as deputy general counsel for headquarters operations, and in that role, oversaw the legal teams that advocated for the Postal Service on several high-profile issues, including the two USPS plans to implement five-day delivery (The plan first proposed in 2009 and the six-day package, five-day mail plan proposed in February 2013.), the Network Rationalization Plan and the Post Plan. Earlier in his career, Marshall was responsible for defending the Postal Service’s interests in a wide range of legal cases.
Marshall joined the Postal Service in 1995 as an attorney with the Eastern Area Law Office in Philadelphia, PA, and was promoted to positions of increasing responsibility, including deputy managing counsel in St. Louis, MO; managing counsel, Capital Metro Law Office; and managing counsel of the Civil Practice Section. Before joining the Postal Service, Marshall was a commercial litigator with the international law firm of Reed Smith Shaw & McClay and with the Resolution Trust Corporation.
A graduate of Villanova University, where he received a bachelor’s degree in political science cum laude, Marshall also attended Heythrope College of the University of London. Marshall received his Juris Doctorate degree from the University of Pennsylvania Law School in Philadelphia and completed the Advanced Management Program at Harvard Business School in 2007.
Tom lives in Washington, DC, with his wife and daughter.
Jeffrey (Jeff) C. Williamson was named Chief Human Resources Officer and Executive Vice President in March 2013. He reports to the Postmaster General. In this role, Mr. Williamson oversees all aspects of Human Resources for the Postal Service’s over 500,000 employees, including Labor Relations and Employee Resource Management. In addition, he manages the largest Human Resources Shared Services and Human Capital Enterprise System in operation.
Previously, Williamson was vice president of Pricing where he led the development and implementation of programs designed to simplify the mailing experience for small businesses, to create innovative ideas for commercial customers, and to tailor services for specific markets.
Prior to his appointment as vice president of Pricing, he was manager, Performance and Field Operations Support responsible for the implementation of standardized field operations process and information systems designed to improve productivity, reduce cost and improve service. He joined USPS in 2004 as manager, Network Modeling and Development and served as the manager, Network Development and Support. In this role, Williamson designed the Network Distribution Center system, which positioned the network for service improvements and cost savings.
Williamson began his career in the private sector as a management consultant in business strategy, finance, and supply chain management.
A graduate of Gettysburg College, where he earned a Bachelor of Arts degree in history, and American University, where he earned a Master of Business Administration degree, Williamson also earned a Master of Science degree in management from the Massachusetts Institute of Technology as the Postal Service’s 2011-12 Sloan Fellows Program representative.