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A decade of facts and figures


The Postal Service delivers for America. Even in an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses, and binding the nation together. The core function of the Postal Service is to provide secure, reliable, affordable delivery of mail and packages to every address in America, its territories and military installations worldwide.

 2014201320122011201020092008200720062005

Annual Revenue

$67.8 B

$67.3 B

$65.2 B

$65.7 B

$67.1 B

$68 B

$74.9 B

$74.7 B

$72.7 B

$69.9 B

Total Career Employees*

486,822

489,727

522,144

551,570

583,908

623,128

663,238

684,762

696,138

704,716

Total Mail Volume

155.4 B

158.4 B

159.9 B

168.3 B

170.9 B

176.7 B

202.7 B

212.2 B

213.1 B

211.7 B

Total First-Class Mail Volume

63.6 B

65.8 B

68.7 B

72.5 B

77.6 B

82.7 B

90.7 B

95.9 B

97.7 B

98.1 B

First-Class Single Piece Mail Volume**

21.5 B

22.6 B

23.2 B

25.8 B

28.9 B

31.6 B

35.4 B

42.3 B

44.4 B

45.9 B

Total Shipping / Package Volume***

4 B

3.7 B

3.5 B

3.3 B

3.1 B

3.1 B

3.3 B

Standard (Advertising) Mail Volume

80.3 B

80.9 B

79.5 B

84.0 B

81.8 B

81.8 B

98.4 B

103.5 B

102.5 B

100.9 B

Delivery Points

153.9 M

152.9 M

152.1 M

151.5 M

150.9 M

150.1 M

149.2 M

148.0 M

146.2 M

144.3 M

Total Postal-Managed Retail Offices

31,662

31,702

31,857

31,900

32,028

32,552

32,549

32,169

32,583

32,355

Total Retail Offices

35,641

35,074

35,369

35,756

36,222

36,496

36,723

36,721

36,826

37,142

Total Retail Customer Visits

948.7 M

989.1 M

986.2 M

1.02 B

1.06 B

1.12 B

1.16 B

1.18 B

1.24 B

1.23 B

Total Retail Revenue

$19 B

$18.3 B

$17.5 B

$16.9 B

$17.5 B

$17.7 B

$18.7 B

$18.5 B

$17.8 B

$17.3 B

Postal-Managed Retail Office Revenue

$10.7 B

$10.8 B

$10.6 B

$10.9 B

$12.1 B

$12.7 B

$13.7 B

$14 B

$13.9 B

$13.9 B

Alternate Access Revenue

$8.3B

$7.5 B

$6.8 B

$6 B

$5.4 B

$5.1 B

$5 B

$4.4 B

$4 B

$3.4 B

Alternate Access Revenue Percentage

43.7%

41%

39.1%

35.5%

30.7%

28.6%

26.8%

24%

22.2%

19.7%

Online Revenue – usps.com****

$1 B

$873.3 M

$787 M

$704 M

$643 M

$581 M

$586 M

 $454 M

$343 M

$249 M

Online Customers

500 M

435.4 M

366.8 M

423.6 M

373.2 M

204.4 M

Total Delivery Routes

244,365

225,152

227,000

228,160

230,600

232,900

244,800

246,500

244,700

243,000

Total Vehicles

211,264

211,654

212,530

213,881

215,625

218,684

221,047

219,522

216,004

214,146

*As of February 17, 2015
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.
****These figures are included in Alternate Access Revenue