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A decade of facts and figures


The Postal Service delivers for America. Even in an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses, and binding the nation together. The core function of the Postal Service is to provide secure, reliable, affordable delivery of mail and packages to every address in America, its territories and military installations worldwide.

 2013201220112010200920082007200620052004

Annual Revenue

$67.3 B

$65.2 B

$65.7 B

$67.1 B

$68 B

$74.9 B

$74.7 B

$72.7 B

$69.9 B

$68.9 B

Total Career Employees*

489,727

522,144

551,570

583,908

623,128

663,238

684,762

696,138

704,716

707,485

Total Mail Volume

158.4 B

159.9 B

168.3 B

170.9 B

176.7 B

202.7 B

212.2 B

213.1 B

211.7 B

206.1 B

Total First-Class Mail
Volume

65.8 B

68.7 B

72.5 B

77.6 B

82.7 B

90.7 B

95.9 B

97.7 B

98.1 B

97.9 B

First-Class Single
Piece Mail Volume**

22.6 B

23.2 B

25.8 B

28.9 B

31.6 B

35.4 B

42.3 B

44.4 B

45.9 B

47.7 B

Total Shipping /
Package Volume***

3.7 B

3.5 B

3.3 B

3.1 B

3.1 B

3.3 B

Advertising Mail
Volume

80.9 B

79.5 B

84.0 B

81.8 B

81.8 B

98.4 B

103.5 B

102.5 B

100.9 B

95.6 B

Delivery Points

152.9 M

152.1 M

151.5 M

150.9 M

150.1 M

149.2 M

148.0 M

146.2 M

144.3 M

142.5 M

Total Postal-Managed
Retail Offices

31,135

31,272

31,509

32,028

32,552

32,549

32,169

32,583

32,355

32,971

Total Retail Offices

35,074

35,369

35,756

36,222

36,496

36,723

36,721

36,826

37,142

37,159

Total Retail Customer
Visits

989.1M

986.2 M

1.02 B

1.06 B

1.12 B

1.16 B

1.18 B

1.24 B

1.23 B

1.22 B

Total Retail Revenue

$18.3 B

$17.5 B

$16.9 B

$17.5 B

$17.7 B

$18.7 B

$18.5 B

$17.8 B

$17.3 B

$17.2 B

Postal-Managed
Retail Office Revenue

$10.8 B

$10.6 B

$10.9 B

$12.1 B

$12.7 B

$13.7 B

$14 B

$13.9 B

$13.9 B

$14.5 B

Alternate Access
Revenue

$7.5 B

$6.8 B

$6 B

$5.4 B

$5.1 B

$5 B

$4.4 B

$4 B

$3.4 B

$2.8 B

Alternate Access
Revenue Percentage

41%

39.1%

35.5%

30.7%

28.6%

26.8%

24%

22.2%

19.7%

16%

Online Revenue –
usps.com****

$873.3 M

$787 M

$704 M

$643 M

$581 M

$586 M

 $454 M

$343 M

$249 M

$140 M

Online Customers

435.4 M

366.8 M

423.6 M

373.2 M

204.4 M

Total Delivery Routes

225,152

227,000

228,160

230,600

232,900

244,800

246,500

244,700

243,000

241,200

Total Vehicles

211,654

212,530

213,881

215,625

218,684

221,047

219,522

216,004

214,146

213,321