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Size and scope


The United States Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to nearly 153 million addresses in every state, city and town in the country. Everyone living in the United States and its territories has access to postal products and services and pays the same postage regardless of their location.

By the Numbers*

  • 67.3 billion — 2013 revenue, in dollars
  • 158.4 billion — number of mailpieces processed
  • 40 — percent of the world’s mail volume handled by the Postal Service
  • 1.8 billion — dollar amount paid every two weeks in salaries and benefits
  • 489,727** — number of career employees
  • 137,037** — number of non-career employees
  • 31,135 — number of Postal Service-managed retail offices
  • 211,654 — number of vehicles — one of the largest civilian fleets in the world
  • 1.2 billion — number of miles driven each year by mail carriers and truck drivers
  • 38.8 million — number of address changes processed
  • 41.2 — percent of retail revenue from alternative access channels
  • 1.1 billion — total number of visits to usps.com
  • 83.4 million — number of inquiries handled by the Postal Customer Care Center
  • 873.3 million — dollar amount of online stamp and retail sales at usps.com
  • 47.6 million — number of Click-N-Ship labels printed
  • 510.2 million — total revenue, in dollars, from Click-N-Ship label purchases
  • 107.5 million — number of packages picked up using Free Package Pickup
  • 5.3 million — number of passport applications accepted
  • 94.9 million — number of money orders issued
  • 457.6 million — amount in revenue from 2,500 postal Self-Service Kiosks, in dollars
  • 70,000 — number of stores, banks and Self-Service Kiosks that sell stamps
  • 773,882 — number of new delivery points added to the network in 2013
  • 152.9 million — total number of delivery points nationwide
  • 73 — Patrick R. Donahoe, 73rd Postmaster General
  • 0 — tax dollars received for operating the Postal Service

*all information based on 2013 data, unless otherwise noted

**as of January 21, 2014

Mail is big business

  • The U.S. Postal Service is the core of the more than $1 trillion mailing industry that employs more than 8 million people.*
  • These types of mail brought in most of the $67.3 billion in revenue in 2013:
    • First-Class Mail— $28.2 billion
    • Advertising Mail — $16.9 billion
    • Shipping and Package Services — $12.5 billion
    • Periodicals — $1.7 billion
  • If it were a private sector company, the U.S. Postal Service would rank 45th in the 2013 Fortune 500.
  • In the 2013 Global Fortune 500 list, the U.S. Postal Service ranked 140th.

*The Mailing Industry Job Study, 2012, reported that there are more than 8.4 million jobs and more than $1.3 trillion in revenue attributed to the mailing industry.