Assessments
Depending on the position you apply for, you may be required to take a non-proctored assessment, a proctored assessment, or both. If either is required, you will receive an email from the testing vendor with instructions on how to complete the assessment.
Please note: Any email received from the following addresses is legitimate and you should respond in a timely manner: USPSeServices@geninfo.com, NoReplyNACI@uspis.gov, ecareerworkflow@usps.gov, and DONOTREPLY@psionline.com.
Find detailed information below about each type of assessment you may need to take.
Non-proctored assessment
- This type of assessment can be done on your own.
- Follow the links within the informational email and complete your assessment directly on your phone, tablet or computer at a time and place of your choosing.
- You are encouraged to complete the assessment in an environment free of noise and distractions.
- You have a total of 3 days (72 hours) to complete the assessment once you have received your email initiation.
- Be sure to start the assessment as soon as possible.
- If you are unable to complete this in that time, you will be ineligible to receive consideration for that job. You may, however, apply to additional jobs in the future.
- Your assessment results will be within your eCareer profile, within the “Roadmap” and “Assessments” page.
- The result of your assessment will be either “eligible” or “ineligible”.
- If you see that your results say “ineligible” that means that you did not receive a passing score. You may try again after this first attempt after one year. You may apply to other jobs that require a different assessment.
Proctored assessment
- A proctored assessment is one that you must take at a specified test center where you must sign in and verify your identity.
- Once you receive the email from the application system, choose an available date, time and location to complete the assessment.
- Read the informational emails carefully. Some assessments require that you bring additional materials.
- For admission to the test center, you will be required to present one official and valid piece of identification that meets the following requirements. Acceptable IDs issued by Federal or State Governments
- Driver's License
- U.S. State issued ID Card
- U.S. Passport or U.S. Passport Card
- U.S. Military ID
- U.S. Resident Card/Green Card
- U.S. Employment Authorization Card/Document
- U.S. Government issued Visa
- U.S. Territory ID (Puerto Rico, Guam, etc.)
- USPS Employee ID
- All IDs must bear your photo
- All IDs must be original and permanent
- No photocopies or faxes
- No temporary or paper renewals
- All IDs must be current and legible
- You must complete the assessment within the time period provided in the informational email.
- If you do not complete the assessment within that time frame, you will be ineligible to be considered for the position.
- Your assessment results will be within your eCareer profile, within the “Roadmap” and “Assessments” page.
- The result of your assessment will be either “eligible” or “ineligible”.
- If you see that your results say “ineligible” that means that you did not receive a passing score. You may try again after this first attempt after one year. You may apply to other jobs that require a different assessment.
