Section 508 Policy


Policy Owner: Manager, Solutions Development and Support

Note: An owner must be a PCES-level manager.


The purpose for this policy is to ensure Postal Service customers and employees with disabilities have equivalent access to Postal Service information and interactive services comparable to that of persons without disabilities. By complying with the requirements of Section 508 of the Rehabilitation Act, the Postal Service demonstrates a commitment to implementing business practices that make IT-based products and services accessible to employees and customers with disabilities.


This policy applies to all Postal Service Employees, Suppliers, Contractors, and Business Partners that relate to any aspect of Postal Service electronic and information technology–based products, systems, or services. This policy also applies to the Postal Service enterprise architecture, which provides the framework for technology used to present both text and data.


All development, procurement, maintenance, and use of Postal Service electronic and information technology (EIT) must adhere to specific Postal Service technical requirements regarding Section 508 of the Rehabilitation Act. The Postal Service shall document all compliance and exceptions in the Section 508 Assertion Letter.

Exceptions include general exceptions, specific exceptions, and undue burden, and may be invoked at different stages of the procurement or Technology Solution Life Cycle (TSLC). Exceptions must also satisfy the following requirements:



Version 1.0  
Sections Revised: N/A
Revision Description: Baseline
Version 1.1  
Sections Revised: All
Revision Description: Updated the look and feel to be consistent with the other policies, processes, and standards.
Date: 08.25.2010
Version 1.2  
Sections Revised: All
Revision Description: This document was made Section 508 compliant and was converted to HTML.
Date: FY12/Q3
Version 1.3  
Sections Revised: Supporting Documentation
Revision Description: Added a link to "About Section 508" in Supporting Documentation section.
Date: 05.29.2013
Version 1.4  
Sections Revised: Policy Owner
Revision Description: Changed Policy Owner from Manager, IT Strategy and Compliance, to Manager, Solutions Development and Support, to reflect organization changes.
Date: 08.04.2014