A-16.2 Completing the AMP Worksheet

Header Sections

AMP Worksheet Entries

1. Collection Points: Obtain information about posted pick-up times from the Collection Point Management System (CPMS). Use the Notes section to explain if any collection boxes will be removed from service because of the AMP.

2. Local Delivery Boxes Designated: Indicate how many collection boxes are designated for local delivery.

3. Local Delivery Boxes Removed: Indicate how many collection boxes may be removed as a result of AMP.

4. Delivery Performance Report: Enter data from the most recently completed four quarters (which corresponds to the date range of data on the AMP Data Entry Page) indicating the percentage of carriers in the performance cluster that returned from their routes before 5:00 p.m. (data source: webEIS).

5. Retail Unit Inside the Losing Facility: Enter the window service hours available for customers to conduct transactions at the retail unit inside the losing facility (data source: Facilities Database).

6. Business (Bulk) Mail Acceptance: Enter the hours available to customers to present presorted mailings for verification and acceptance. If no bulk mail entry unit is available at the losing facility, enter NA (not applicable) in these fields. (data source: Facilities Database)

7. Local Postmark: Indicate whether a local postmark will be available to customers.

8. Notes: Enter any relevant comments pertaining to customer services at the losing facility.

9. Postmark: Indicate the Line 1 and optional Line 2 information from postmarks applied by the advanced facer canceller system at the gaining facility. If an image of the postmark is available, import the image to the worksheet.

Exhibit A-16 

Customer Service Issues

Exhibit A-16, Customer Service Issues