4 Communications

4-1 Introduction

Communications is an integral part of the area mail processing (AMP) process. The need for clear, consistent, and accurate communications is especially important when announcing an AMP feasibility study, notifying stakeholders about the public input meeting, and relaying the final decision about a proposal. An AMP Communications Plan includes timelines and templates of the letters, NewsBreaks, service talks, and news releases used to disseminate information about an AMP event. The AMP Communications Plan is a separate document and not included in this handbook. Copies may be obtained from Headquarters’ manager Network Alignment Implementation (NAI) or manager Field Communications or downloaded by authorized users from http://blueshare.usps.gov/sites/procops/amp.