4-2 Responsibilities

District and plant management in each affected location, with support from their local area Public Affairs and Communications personnel, have lead responsibility for communicating to employees and customers. The Business Service Network (BSN) is responsible for communicating with national and premier managed accounts. Government Relations directs all messaging for members of Congress. District Consumers Affairs, working with Headquarters Government Relations, are responsible for communicating with state and local officials. Public Affairs employees manage all media activities.