7 Post-Implementation Reviews

7-1 Overview

Following implementation, an approved area mail processing (AMP) must be reviewed twice to assess whether planned savings, workhours, and levels of service are achieved. The post-implementation review (PIR) provides a process to evaluate the effectiveness of consolidating mail processing operations. The PIR measures actual data before and after AMP implementation. Additionally, the PIR compares the proposed savings or costs to the actual savings or costs after AMP implementation. Following the applicable quarters, local management and the area have 30 days following the close of a PIR quarter to complete, review, and submit a PIR to Headquarters. The area vice president (AVP) must ensure the accurateness of the PIR and service analysis and forward the documentation to the senior vice president (SVP) Operations.