How to adopt a letter

2011 holiday news »

Customers and organizations wanting to adopt a letter must come to a participating Operation Santa Post Office in-person. Both individuals and organizations must fill out the proper PS-forms (6012, 6012-A, 6012-I) and show identification before letters can be viewed.

Organizations should send a representative with correspondence on their letterhead authorizing them to view letters on behalf of the company/organization. Your representative must present their employee ID and a valid state driver’s license or state-issued ID card.

Individuals should bring a valid state driver’s license or state-issued ID card.

After completing the forms, you may then read and choose a letter(s).  In order to protect the privacy of the letter writers, all personal information will be removed from the letters.  No last names, addresses or contact information of any kind will be visible.

Bring your selections to a postal clerk so they can notate which letter(s) you will adopt.

Here is the fun part — you get to be Santa’s helper by fulfilling the wishes of the letter writer.

Once you have fulfilled the wish, simply bring your wrapped gift(s) back to the same Operation Santa location to mail.

Individuals and organizations will be responsible for paying postage to mail the gifts to recipients.

Once you pay the postage, the postal clerks will match your box with the letter writer by using an internal numbering system.

The clerk takes the box and retrieves the original letter using the numbering system to create a mailing label.

The return address on the box will read Operation Santa – North Pole.