USPS Service Alerts



Last updated Apr. 23, 2014, 2:30 p.m. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

Business mailers

Severe weather updates
Delivery units not accepting drop shipments
Mail Service Disruption Report
USPS facilities status
Mailer information
Hurricane Isaac

Louisiana: remaining impacts from Hurricane Isaac, October 2012

Impacted office ZIP Alternate office ZIP
Braithwaite, LA 70040 Saint Bernard, LA 70085

Customers with questions about mail delivery and other retail services in their area can telephone the Postal Service at 800-ASK-USPS (800-275-8777).

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International mailers

Greece

Public and private-sector unions have called a general strike in Greece for April 9. Hellenic Post advises the walkouts will affect both international and domestic mail collection and delivery.(posted 4/8/14)

Iceland

Iceland’s post reports the first of several strikes called by union workers at Keflavik airport took place as scheduled in the morning hours of April 8, causing flight delays to destinations in Europe. Additional delays were expected in afternoon arrivals. Only mail from Norway was expected to meet required dispatch times. Slight delays may occur April 9 but they are not expected to affect transport in any significant way.

Additional strikes are planned from 4 a.m. to 9 a.m. on April 23 and April 25. In addition, a strike called for April 30 will begin at 4 a.m. and last until a new contract is signed. These strike actions will result in delays in morning flights from Iceland and evening flights to the country on the dates noted. posted 4/8/14)

Indonesia

Indonesia’s post advises there will be no postal operations on April 9 due to legislative elections in the country. (posted 4/7/2014)

Netherlands

Netherlands postal operator advises delays in collection and delivery are expected March 24-25 in the area between The Hague and Amsterdam. A nuclear safety summit with world leaders is being held at The Hague. Extra security measures will be in place beginning March 23 at Schiphol airport, impacting mail operations. (posted 3/21/14)

Philippines

Postal operations in some regions of the Philippines have been disrupted because of damage to infrastructure and communications caused by the recent typhoon. This impacts delivery of letter, packages and express items in the eastern and western parts of the Visayas. There also are delivery delays in some parts of Luzon. Postcodes affected include (partial list): 5600–5616, 6574–6550, 6300–6347, 5800–5816, 6000–6052, 6800–6822, 5000–5043, 6500–6542, 5100–5111, 5200–5214, 5300–5321 and 6600–6617. (posted 11/19/13)

Sudan

Sudan’s postal operator is unable to provide a transit service for mail destined to South Sudan because of lack of direct air transport. Transit must be arranged with neighboring countries. (posted 6/18/13)

Syria

The Postal Service has suspended mail service to Syria due to transportation issues.

Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.

The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.

Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”

Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”

The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.

Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)

Ukraine

Temporary Suspension of Mail Service to Certain Destinations in Ukraine

Effective April 11, 2014, the Postal Service™ temporarily suspended mail service to the Crimea and Sevastopol in Ukraine. The Ukrainian State Postal Enterprise (Ukrposhta) informed the Universal Postal Union (UPU) that Ukrposhta has suspended delivery services for international mail addressed to the Crimea (postal codes in the range 95000–99999),Ukraine.

Until further notice, all Post Office™ and other acceptance locations must not accept any mail destined to the Crimea (postal codes in the range 95000–99999), Ukraine. The temporary suspension affects Global Express Guaranteed® (GXG), Priority Mail Express International®, Priority Mail International®, and First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®) International Surface Air Lift® (ISAL®), and M-Bag items.

For already deposited items addressed to these destinations, Postal Service employees must endorse them “Mail Service Temporarily Suspended — Return to Sender” and then place them in the mailstream for return.

For all returned items, upon request, the Postal Service will refund postage and fees on mail returned due to the temporary suspension of service. (posted 414/14)

Lithium battery shipping regulations

U.S. Postal Service acceptance of international lithium battery shipments

The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.

The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.

Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may not exceed the quantity or limits defined in the IMM or DMM.

Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.

Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.