Postal Service Prepares for Winter Weather

Customers Reminded to Clear a Path to Mailbox

January 16, 2018 



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NORTH CAROLINA — Due to tonight’s forecasted winter weather, the Postal Service reminds customers to keep paths to mailboxes clear from snow and ice for letter carriers to perform their services safely.

Carriers are not permitted to attempt door delivery when there is a heavy buildup of snow and ice on sidewalks, steps or porches. For curbside delivery, snow must be cleared to the curb for at least six feet on both sides of the mailbox so the carrier may approach and leave without backing up.

Delivery that is unable to take place safely due to snow or ice will be attempted again the following day.

Customers with questions or comments about their mail service can call toll-free 1-800-ASK-USPS (1-800-275-8777) or contact us through Twitter @USPSHelp.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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For more information about the Postal Service, visit usps.com and usps.com/postalfacts.

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