Postal Consumer Advisory Council Seeks Volunteers

Introductory community meeting to be held

July 13, 2018 



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COLUMBUS, OH — The U.S. Postal Service is seeking volunteers from the communities of Bexley, Gahanna, Oakland Park, West Worthington and the west side of Columbus to serve on a local Postal Consumer Advisory Council. The Advisory Council will provide a forum for consumers to meet with USPS representatives to discuss customer concerns, ideas and suggestions that support improving customer satisfaction.

The purpose of the Postal Consumer Advisory Council includes:

  • Creating a better understanding of the Postal Service.
  • Opening dialogue between local postal managers and the communities they serve.
  • Provide postal managers with ideas and recommendations from diverse community viewpoints.
  • Developing a sense of community partnership in resolving issues related to postal services.
  • Providing a group of consumers with an opportunity to give input to proposed changes in local procedures, policies and/or products.
  • Developing an additional local mechanism for responding to consumer concerns.
  • Improving the quality of the service provided through a better understanding of consumer expectations.
  • Fostering a sense of community partnership and support, binding the community together to achieve a common goal. 

Applications to serve on the Postal Consumer Advisory Council may be obtained by emailing OhioValley.Columbus.CAC@usps.gov and at the following USPS locations:

Bexley Branch PostOffice
2935 East Main Street
Bexley, OH 43209

Gahanna Retail
246 Lincoln Circle STE H
Columbus Ohio 43230

Oakland Park Station
2200 Innis Road
Columbus, OH 43224

Columbus Main Post Office
850 Twin Rivers Drive
Columbus, OH

West Worthington Station
6316 Nicholas Drive
West Worthington, OH 43235

The Postal Service will be accepting completed applications and answering questions about the Consumer Advisory Council during an introductory community meeting at 6:00 p.m. on Wednesday, July 25, 2018, at the Gahanna Lincoln High School, 140 S Hamilton Road, Gahanna, OH 43230.

Those who are unable to attend the meeting but are interested in volunteering to serve on the Postal Consumer Advisory Council may send completed applications to:

Attn: CAC Application
Columbus Main Post Office
850 Twin Rivers Drive
Columbus, OH 43216  

Applications will be accepted through August 13, 2018.

Questions about the Consumer Advisory Council may be directed by email to OhioValley.Columbus.CAC@usps.gov.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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