April 8, 2020
Essential Service continues to bind nation
LITTLE ROCK, AR — COVID-19 has changed many daily routines, but delivering mail and packages is not one of those changes. To help keep the public and employees safe during this time, the Postal Service is adapting delivery procedures to promote social distancing. USPS continues to follow the strategies and measures recommended by the Centers for Disease Control and Prevention (CDC) and public health departments.
If a delivery requires a signature, carriers will knock on the door rather than touching the bell. They will maintain a safe distance, and instead of asking for a signature on the mobile device, they’ll ask for a name. The carrier will leave the mail or package in a safe place for retrieval.
Customers shouldn’t approach a carrier to take a delivery, instead allowing them to leave the mailbox area before collecting it. Most schools are not in session and children should also be encouraged to not approach a postal vehicle or carrier.
The United States Postal Service is proud of the work our more than 600,000 employees play in processing, transporting, and delivering mail and packages for the American public. Providing a vital public service is part of this nation’s critical infrastructure.
ADDITIONAL PREVENTATIVE STEPS TAKEN BY USPS:
The CDC, WHO, as well as the Surgeon General have indicated there is currently no evidence that COVID-19 is being spread through mail and packages.
USPS has created two informative videos to inform the public of what the organization is doing to keep both employees and customers safe:
Retail Lobby Animated Video and Letter Carrier Animated Video