Service alerts

Last update: March 27, 2024, 4:30 p.m. ET

USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.

Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather.

Severe Weather Affecting Mail Delivery

Severe weather events in the U.S. are impacting the processing, transportation, and delivery of mail and packages.

Mail and package delivery might be impacted in some areas due to the following:

  • Winter weather in the Midwest
  • High speed winds and flooding in the Southeast

Please allow additional time for final delivery of your item.

Service disruptions

Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.

Contact us

Residential customers

Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).

Business mailers

Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov.

Need more support? Have questions? Contact your local Business Service Network or visit PostalPro.